Featured Savings Rates
Featured Accounts

Jeanne D'Arc Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
1.65%4-year CD48 Month CD
0.90%3-year CD30 Month CD
1.65%4-year IRA48 Month IRA (Traditional, Roth, CESA, SEP)

Overview / Commentary
978-452-5001
581 Merrimack St
Lowell, MA 01854

Jeanne D'Arc Credit Union is headquartered in Lowell and is the 5th largest credit union in the state of Massachusetts. It is also the 203rd largest credit union in the nation. It was established in 1911 and as of June of 2016, it had grown to 198 employees and 76,600 members at 10 locations. Jeanne D'Arc Credit Union's savings rates are 13X the national average, and it has a B+ health rating.

Field of Membership Restrictions

Membership in Jeanne D'Arc Credit Union is open to those who live, attend school or work in Middlesex and Essex Counties and the cities or towns of Fitchburg, Leominster, Harvard, Lunenburg, and Lancaster in Massachusetts, along with Hillsborough and Rockingham Counties in New Hampshire.
See current membership details

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Reviews (4)

Awesome Credit Union

Posted by: Stellar | Nov 9, 2016

They always great you with a hello and smile the branch managers will jump in and help out when the lobby is busy by processing transaction to help with the customers wait time. There was a time when my daughter and I had to go in to discuss some stock paperwork of my mothers and they took the time to explain what was needed if the lady was not able to answer our questions she called another manager or the main office to get us the answer. In the end she was not able to help us with the actual bank stamp due to my mother was not a client but they still took the time and helped us fill out the form so it was correct and explained to us we should take it to the bank that my mother banks at and they would be able to stamp it for us by helping us it sped up the process at my mothers bank in and out it two min.

It's OK

Posted by: JCoulam | Nov 11, 2016

I have had JDCU for years, beginning in high school as the branch was located in the cafe. I have a savings and checking account. In the earlier years, (2009ish), I had issues with my debit card. The card would not work regardless of the fact I knew I had over $800 in the checking account. I called and received excellent customer service. Very friendly and accommodating. I would recommend this branch to anyone.

I overdrafted my account one time. I was hit with a $37 dollar fee. I called and they waived the fee as it was my first time. Overall great credit union.

God Awful User Experience

Posted by: Barabbas | Jan 4, 2016

I attempted to create an account online. JDCU has outsourced their web development to Digital Insight/Andera. Digital Insight apparently has one hell of a sales force, as they managed to sell total crap to JDCU. After 20-30 minutes, the very poorly designed web portal crashed, leaving me with absolutely no idea the status of my application, or how to resume. I emailed JDCU and am awaiting a response.

Overall, very very poor experience so far.

EDIT: I followed up by going into a branch. I eventually got the help I was looking for, but it took way too long. I am interested in knowing how JDCU plans to ever make a profit when they're spending 7% plus man-hours for my money.

EDIT 2: Well over a week later. Still no response from JDCU. The check I sent them remains uncashed. What a terrible joke. If you're considering joining, don't. If you're already a member, pull out all but $500. It's a good thing my draft shares are insured.

Customer Service

Posted by: Anonymous | Aug 18, 2011

Had a dispute with this credit union when a co-trustee who complained to this credit union about a non-existent dispute involving a non-existent investment plan that we two trustees differed on. He requested that the credit union side with him and freeze the money, which they did, failing to notify me until I attempted to use the account. Fifteen months later, there are eleven other heirs wondering where their money is.



Health
B+

Health Grade Components

Overall
NCUA #67352
Year Chartered1911
Employees198
Primary Regulator
Profit Margin
Return on Assets - YTD0.68%
Return on Equity - YTD8.28%
Annual Interest Income$21.0MM
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$1.21B$1.14B
LoansQ2 2016vs Q2 2015$988.3MM$818.0MM
DepositsQ2 2016vs Q2 2015$1.04B$965.5MM
Equity CapitalQ2 2016vs Q2 2015$98.5MM$92.8MM
Loan Loss AllowanceQ2 2016vs Q2 2015$5.0MM$4.4MM
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$5.9MM$5.1MM
Real Estate OwnedQ2 2016vs Q2 2015$0$0
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Jeanne D'Arc Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
7.00%-$500Statement Savings - Primary
7.00%-$500Passbook Savings - Primary
7.00%-$500M3 Savings - Primary
1.00%--Membership Account
0.50%--Retirement Statement
0.15%--Statement Savings - Additional
0.15%--Passbook Savings - Additional
0.15%--M3 Savings - Additional
0.15%--Business Statement Savings

Jeanne D'Arc Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.60%*$100k*-Money Market Account
OTHER TIERS: 0.20% $1k - $10k | 0.30% $10k - $25k | 0.40% $25k - $50k | 0.50% $50k - $100k
0.60%*$100k*-Business Money Market
OTHER TIERS: 0.20% $1k - $10k | 0.30% $10k - $25k | 0.40% $25k - $50k | 0.50% $50k - $100k

Jeanne D'Arc Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%$25-Premier Checking

Jeanne D'Arc Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.65%$250-60 Month CD
1.65%$250-48 Month CD
1.65%$250-Business 48 Month CD
1.65%$250-Business 60 Month CD
1.10%$250-42 Month CD
1.10%$250-Business 42 Month CD
1.00%$250-36 Month CD
1.00%$250-Business 36 Month CD
0.90%$250-30 Month CD
0.90%$250-Business 30 Month CD
0.80%$250-24 Month CD
0.80%$250-Business 24 Month CD
0.55%$250-18 Month CD
0.55%$250-Business 18 Month CD
0.45%$250-12 Month CD
0.45%$250-Business 12 Month CD
0.30%$250-6 Month CD
0.30%$250-Business 6 Month CD

Jeanne D'Arc Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.65%$250-60 Month IRA
1.65%$250-48 Month IRA
1.10%$250-42 Month IRA
1.00%$250-36 Month IRA
0.90%$250-30 Month IRA
0.80%$250-24 Month IRA
0.55%$250-18 Month IRA
0.45%$250-12 Month IRA
0.30%$250-6 Month IRA
Locations


Jeanne D'Arc Credit Union Locations
Branch Office150 Westford RdTyngsboro, MA 01879-2511
Branch Office1345 Lakeview AveDracut, MA 01826-3414
Branch Office581 Merrimack StLowell, MA 01854-3908
Branch Office245 Chelmsford StChelmsford, MA 01824-2343
Branch Office380 Merrimack StMethuen, MA 01844-5870
Branch Office1 Tremont PlLowell, MA 01854-3658
Branch Office50 Father Morissette BlvdLowell, MA 01852-1037
Branch Office1540 Lakeview AveDracut, MA 01826-3311
Branch Office1595 Bridge StDracut, MA 01826-2696
Branch Office196 Littleton RdWestford, MA 01886-3513