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Jeanne D'Arc Credit Union

Popular Accounts at this Credit Union

1.65%4-year CD48 Month CD
0.90%3-year CD30 Month CD
1.65%4-year IRA48 Month IRA (Traditional, Roth, CESA, SEP)

Overview / Commentary
581 Merrimack St
Lowell, MA 01854

Jeanne D'Arc Credit Union is headquartered in Lowell and is the 5th largest credit union in the state of Massachusetts. It is also the 203rd largest credit union in the nation. It was established in 1911 and as of June of 2016, it had grown to 198 employees and 76,600 members at 10 locations. Jeanne D'Arc Credit Union's savings rates are 13X the national average, and it has a B+ health rating.

Field of Membership Restrictions

Membership in Jeanne D'Arc Credit Union is open to those who live, attend school or work in Middlesex and Essex Counties and the cities or towns of Fitchburg, Leominster, Harvard, Lunenburg, and Lancaster in Massachusetts, along with Hillsborough and Rockingham Counties in New Hampshire.
See current membership details

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Reviews (2)

God Awful User Experience

Posted by: Barabbas | Jan 4, 2016

I attempted to create an account online. JDCU has outsourced their web development to Digital Insight/Andera. Digital Insight apparently has one hell of a sales force, as they managed to sell total crap to JDCU. After 20-30 minutes, the very poorly designed web portal crashed, leaving me with absolutely no idea the status of my application, or how to resume. I emailed JDCU and am awaiting a response.

Overall, very very poor experience so far.

EDIT: I followed up by going into a branch. I eventually got the help I was looking for, but it took way too long. I am interested in knowing how JDCU plans to ever make a profit when they're spending 7% plus man-hours for my money.

EDIT 2: Well over a week later. Still no response from JDCU. The check I sent them remains uncashed. What a terrible joke. If you're considering joining, don't. If you're already a member, pull out all but $500. It's a good thing my draft shares are insured.

Customer Service

Posted by: Anonymous | Aug 18, 2011

Had a dispute with this credit union when a co-trustee who complained to this credit union about a non-existent dispute involving a non-existent investment plan that we two trustees differed on. He requested that the credit union side with him and freeze the money, which they did, failing to notify me until I attempted to use the account. Fifteen months later, there are eleven other heirs wondering where their money is.


Health Grade Components

NCUA #67352
Year Chartered1911
Primary Regulator
Profit Margin
Return on Assets - YTD0.68%
Return on Equity - YTD8.28%
Annual Interest Income$21.0MM
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$1.21B$1.14B
LoansQ2 2016vs Q2 2015$988.3MM$818.0MM
DepositsQ2 2016vs Q2 2015$1.04B$965.5MM
Equity CapitalQ2 2016vs Q2 2015$98.5MM$92.8MM
Loan Loss AllowanceQ2 2016vs Q2 2015$5.0MM$4.4MM
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$5.9MM$5.1MM
Real Estate OwnedQ2 2016vs Q2 2015$0$0
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Jeanne D'Arc Credit Union Savings Account Rates

7.00%-$500Statement Savings - Primary
7.00%-$500Passbook Savings - Primary
7.00%-$500M3 Savings - Primary
1.00%--Membership Account
0.50%--Retirement Statement
0.15%--Statement Savings - Additional
0.15%--Passbook Savings - Additional
0.15%--M3 Savings - Additional
0.15%--Business Statement Savings

Jeanne D'Arc Credit Union Money Market Rates

0.60%*$100k*-Money Market Account
OTHER TIERS: 0.20% $1k - $10k | 0.30% $10k - $25k | 0.40% $25k - $50k | 0.50% $50k - $100k
0.60%*$100k*-Business Money Market
OTHER TIERS: 0.20% $1k - $10k | 0.30% $10k - $25k | 0.40% $25k - $50k | 0.50% $50k - $100k

Jeanne D'Arc Credit Union Checking Account Rates

0.10%$25-Premier Checking

Jeanne D'Arc Credit Union CD Rates

1.65%$250-60 Month CD
1.65%$250-48 Month CD
1.65%$250-Business 48 Month CD
1.65%$250-Business 60 Month CD
1.10%$250-42 Month CD
1.10%$250-Business 42 Month CD
1.00%$250-36 Month CD
1.00%$250-Business 36 Month CD
0.90%$250-30 Month CD
0.90%$250-Business 30 Month CD
0.80%$250-24 Month CD
0.80%$250-Business 24 Month CD
0.55%$250-18 Month CD
0.55%$250-Business 18 Month CD
0.45%$250-12 Month CD
0.45%$250-Business 12 Month CD
0.30%$250-6 Month CD
0.30%$250-Business 6 Month CD

Jeanne D'Arc Credit Union IRA Rates

1.65%$250-60 Month IRA
1.65%$250-48 Month IRA
1.10%$250-42 Month IRA
1.00%$250-36 Month IRA
0.90%$250-30 Month IRA
0.80%$250-24 Month IRA
0.55%$250-18 Month IRA
0.45%$250-12 Month IRA
0.30%$250-6 Month IRA

Jeanne D'Arc Credit Union Locations
Branch Office150 Westford RdTyngsboro, MA 01879-2511
Branch Office1345 Lakeview AveDracut, MA 01826-3414
Branch Office581 Merrimack StLowell, MA 01854-3908
Branch Office245 Chelmsford StChelmsford, MA 01824-2343
Branch Office380 Merrimack StMethuen, MA 01844-5870
Branch Office1 Tremont PlLowell, MA 01854-3658
Branch Office50 Father Morissette BlvdLowell, MA 01852-1037
Branch Office1540 Lakeview AveDracut, MA 01826-3311
Branch Office1595 Bridge StDracut, MA 01826-2696
Branch Office196 Littleton RdWestford, MA 01886-3513