Jefferson Financial Federal Credit Union

Overview / Commentary
7701 Airline Dr
Metairie, LA 70003-6228

Jefferson Financial Federal Credit Union is headquartered in Metairie and is the 4th largest credit union in the state of Louisiana. It is also the 476th largest credit union in the nation. It was established in 1966 and as of December of 2021, it had grown to 138 employees and 50,768 members at 15 locations. Jefferson Financial Federal Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in Jefferson Financial Credit Union is open to individuals who live, attend school, worship or work in the Louisiana parishes of Calcasieu, Cameron, Jefferson, Livingston, Orleans, or St. Tammany, or the Alabama counties of Autauga, Dallas, Chilton, Lowndes, Perry, or Wilcox. Staff and students of the Bossier Parish, Caddo Parish, or East Baton Rouge Parish school systems and staff members of the St. James Parish or St. Charles Parish school systems also qualify. Employees of nearly 200 Select Employer Groups (listed on the Credit Union’s website), including Ochsner Health System and the Louisiana Department of Transportation, are eligible to join.
See current membership details

Reviews (7)

Awesome CU!

Friendly staff, great rates, many locations, always willing to go above & beyond for their members!

JFFCU Is Amazing!

Posted by: |

I have had my membership with JFFCU for over 10 years and I don't plan on ever switching institutions!! The branches are convenient and the staff is always eager to assist! I have had loans with JFFCU as well and I have never had an issue with it!

Wow, I Love Jefferson Financial Federal Credit Union

Everyone I have meet at JFFCU is great! They have the best rates in town, hands down! I used to deal with the big banks, but never again.

Awful. Absolutely Awful.

If you are thinking of opening an account at JFCU, you will probably be okay, just NEVER CLOSE THE ACCOUNT.

I got married and switched banks to a joint account with my husband, which meant leaving JFCU. His brother is a banker so of course, family loyalty, had to go elsewhere despite not really having any major issues with JFCU prior to leaving.

Anyhow, I left the account open for a while to let any pending/automatic transactions clear out. At some point I received a letter saying that the account was negative because I forgot about one auto-draft. Knowing that was the last one, I sent a check for the amount due on April 14, 2014.
With that check, I also sent a signed request for them to close the account immediately.

I didn't hear from them for 2.5 years, so one would assume it was all good. No statements, no junk mail, nothing. Account closed, end of story, right?


Fast forward to Summer of 2016, when I receive a bill for $48.29 from a collection agency claiming that I owe this money to JFCU. Clearly this is an error, so I kindly write back wanting an explanation.

Turns out PayPal still somehow had that account # listed in my account, and Netflix decided to try and pull from that account. Had the account been CLOSED like I requested back in 2014, this would be a non-issue - PayPal would just receive an error and that would be the end of it. But no. They never closed the account! So, they treated it like a NSF transaction, declined the charge, and added on some lovely fees & tried to collect.

Despite my repeat attempts to reason with these people, since it's their error, they now placed a "past due" account of $90 (magically increased from $48.29) on my credit report.


Always Troubles

Posted by: |

Do not waste your time with them. They always have trouble with every single check you need to deposit or change. Don't do it. Don't tell me I didn't tell you after all. 


Posted by: |

I was 32 or 34 days late on an auto loan.  I went to the branch to make 2 payments: one for the past due and another for the one currently due.  The teller said she couldn't accept my money, handed me a piece of paper with the name "Joe" on it and a cell phone number!  JFCU turned me over to an UNLICENSED repossession company for being ONE month late.  They also did this without providing any kind of notice which is in BREACH of contract that I signed when I purchased the vehicle (and is also in violation of state law - La RS 6:966).  I filed a complaint with the Attorney General's office in an attempt to peacefully resolve the matter.  I expected their Compliance Officer to respond and address the issue of the laws they violated and reimburse the "collection fee".  Instead, I received an elementary-versed letter by their Collections Manager!  It was packed full of lies and allegations of deceipt on my part!  The letter ended with a "good faith" offer to credit my account a portion of the fee.

I am considering my options at this point, but whatever you do - DO NOT CHOOSE THIS INSTITUTION!


Posted by: |

I have been banking with Jefferson Parish School Board Employees Credit Union for over 15 years now, and I have never had a single problem with them. Now that Jefferson Financial has taken over, I have had nothing but problems.  Over the last year or so, I have sent them  3 different emails, and they have not responded to a single one. When they started with the new online service, they failed to notify me that they changed my account number. I "accidentally" figured it out by playing with a combination of numbers. One of my emails was regarding this matter, which I feel is a pretty important matter. Another email I wrote was to notify them of an error I received from their online site that told me to contact them and give them the error code. My email with the error information was obviously not important enough for them to deal with because they have not responded and the error has not been corrected. I have to make SEVERAL ATTEMPTS to log in before it MIGHT actually sign on to my account.  Just this week my husband and I endorsed a check, went to the bank (together), and offered our ID's to make this deposit. Because the account was not a JOINT account, but yet the check had both our names on it, THEY REFUSED TO TAKE THE CHECK!! For years I have been able to deposit a joint check from taxes or from other similar means into my SOLO account with just us both endorsing it. We weren't asking for cash from the check nor were we trying to scam anyone. We had our STATE ISSUED ID's with us as proof. I have had so many friends and family members tell me of their many problems with this company. They charge a penalty fee for pending charges that do not even exist.  HUNDREDS OF DOLLARS HAVE BEEN STOLEN FROM US AND OTHER FAMIY MEMBERS BECAUSE OF PENDING CHARGES THAT NEVER EXISTED!!  DONT WASTE YOUR TIME OR YOUR MONEY! THEY WILL NOT RETURN YOUR CALL OR YOUR EMAILS!! 


Health Grade Components

NCUA #24871
Year Chartered1966
Primary Regulator
Profit Margin
Return on Assets - YTD0.15%
Return on Equity - YTD1.7%
Annual Interest Income$25.1MM
Assets and Liabilities
AssetsQ4 2021vs Q4 2020$847.1MM$882.1MM
LoansQ4 2021vs Q4 2020$474.0MM$471.4MM
DepositsQ4 2021vs Q4 2020$699.7MM$732.1MM
Equity CapitalQ4 2021vs Q4 2020$75.4MM$77.4MM
Secondary CapitalQ4 2021vs Q4 2020$7.1MM
Loan Loss AllowanceQ4 2021vs Q4 2020$7.3MM$5.2MM
Unbacked Noncurrent LoansQ4 2021vs Q4 2020$8.0MM$3.5MM
Real Estate OwnedQ4 2021vs Q4 2020$163.00K$110.00K
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Jefferson Financial Federal Credit Union Savings Account Rates

0.50%*-$20kKasasa Saver
OTHER TIERS: 0.25% $20k+
0.25%$1k-IRA Shares
0.10%$1k-Primary Savings
0.10%$1k-Secondary Savings

Jefferson Financial Federal Credit Union Checking Account Rates

3.00%*-$10kKasasa Cash
OTHER TIERS: 0.25% $10k+
0.05%$5k-Consumer Checking

Jefferson Financial Federal Credit Union CD Rates

0.98%*$100k*-60 Month Share Certificate
OTHER TIERS: 0.88% $1k - $10k | 0.93% $10k - $100k
0.86%*$100k*-48 Month Share Certificate
OTHER TIERS: 0.76% $1k - $10k | 0.81% $10k - $100k
0.75%*$100k*-36 Month Share Certificate
OTHER TIERS: 0.65% $1k - $10k | 0.70% $10k - $100k
0.69%*$100k*-24 Month Share Certificate
OTHER TIERS: 0.59% $1k - $10k | 0.64% $10k - $100k
0.50%*$100k*-12 Month Share Certificate
OTHER TIERS: 0.40% $1k - $10k | 0.45% $10k - $100k
0.23%*$100k*-6 Month Share Certificate
OTHER TIERS: 0.13% $1k - $10k | 0.18% $10k - $100k

Jefferson Financial Federal Credit Union IRA Rates

0.98%*$100k*-60 Month IRA Certificate
OTHER TIERS: 0.88% $1k - $10k | 0.93% $10k - $100k
0.86%*$100k*-48 Month IRA Certificate
OTHER TIERS: 0.76% $1k - $10k | 0.81% $10k - $100k
0.75%*$100k*-36 Month IRA Certificate
OTHER TIERS: 0.65% $1k - $10k | 0.70% $10k - $100k
0.69%*$100k*-24 Month IRA Certificate
OTHER TIERS: 0.59% $1k - $10k | 0.64% $10k - $100k
0.50%*$100k*-12 Month IRA Certificate
OTHER TIERS: 0.40% $1k - $10k | 0.45% $10k - $100k
0.23%*$100k*-6 Month IRA Certificate
OTHER TIERS: 0.13% $1k - $10k | 0.18% $10k - $100k


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