Jovia Financial Credit Union is headquartered in Westbury and is the 8th largest credit union in the state of New York. It is also the 91st largest credit union in the nation. It was established in 1938 and as of September of 2024, it had grown to 480 employees and 238,274 members at 21 locations. Jovia Financial Credit Union's savings rates are 8X the national average, and it has a B health rating.
Field of Membership Restrictions
Jovia Financial Credit Union is open to all U.S. citizens/resident aliens who join the CrossState Credit Union Foundation, regardless of where they live. Individuals who live, work, or attend school anywhere on Long Island (NY) qualify for membership. Immediate family and household members of existing credit union members also qualify.
See current membership details
Related Posts
6/30 - Jovia Financial Boosts Rate On Nationally Available 18-Month CD
3/14 - Jovia Financial Is Offering Competitive 18-Month CD Nationwide
6/26 - 30 Months @ 2.5% PLUS A One Time Bump Up If Rates Go Higher
5/3 - 30 Month With 1 Time Bump Up: 1.60% APY
12/20/18 - No More Penalty Free, RATE DROP
11/22/18 - NEFCU Brings Back 18-Month Penalty Free CD
11/19/18 - 2.75%APY No Penalty 18 Month CD
6/25/18 - NEFCU (Long Island) Adds 25-Month CD
3/28/18 - NEFCU (Long Island) Hikes 3-Year CD Rate
2/22/18 - NEFCU (Long Island) Adds 18-Month Penalty Free CD, 1.85% APY
2/22/18 - Penalty-Free 1.85%APY 18 Month, Long Island, NY
5/25/17 - NEFCU (NY) Hikes 18-Month CD Rate
3/27/17 - NEFCU's (NY) 5-Year Certificate's APY Hits Five Year High
1/11/17 - Winter CD Special At NEFCU In New York
8/21/16 - $75 Direct Deposit Checking Bonus At NEFCU In New York
12/2/15 - NEFCU (NY) Adds Holiday Special 13- and 18-month CDs
11/28/14 - Major Changes To NEFCU RCA Coming In Jan
11/10/14 - NEFCU (NY) Introduces New Highly Competitive 13-month CD - New Money
11/5/13 - Bonus Still Available for a Reward Checking Account at NEFCU in Long Island
10/25/13 - Higher 20-Month Bump CD Rate at NEFCU in Long Island
4/23/13 - Bonus for a Reward Checking Account at NEFCU in Long Island
12/17/12 - $100 Checking Bonus & Top Reward Checking at Nassau Educators FCU - Local Only
11/1/12 - Nassau Educators FCU Go-Green Checking Drop (3.04%,$25K) To (2.53%,$25K)
12/2/10 - Top CD and Reward Checking Rates at NEFCU in New York - Local Only
7/18/10 - NEFCU in New York Expands Membership - More Can Qualify for its High-Yield Reward Checking
11/23/09 - 2.10% 15-Month CD at Nassau Educators FCU in New York - Local Only
11/23/09 - High-Yield Reward Checking Account at Nassau Educators FCU in New York
12/24/08 - 4.00% 15-Month CD at Nassau Educators FCU in New York
4/19/08 - 4.58% 28-Month CD at a New York CU - IRA (Nassau Educators).
Time To Go Long On CD Terms
I was able to join and get a 15 month CD at 5.30%. Online application was a lot easier than most credit unions. Application was first rejected when including my wife so I tried again leaving her off and it was approved. The terms are growing shorter and rate getting smaller.
On Line Savings Has Restrictions
Started my Jovia relationship a little disappointed unaware the online account had a limit of six withdrawals per month and would soon implement a fee for transactions involving live tellers. My concerns were immediately addressed by the credit union with a sincere desire for customer satisfaction.
Horrible Customer Service
I opened online high yield savings accounts about a year and a half ago. At the time the 5% rate was very competitive, however now that is not the case. I noticed I was charged two $25 fees for withdrawing from my accounts at a shared credit union, and when I called and asked, I was told "its because I am a digital member, and they charge $25 for every transaction that I could have done on my own" I find it ridiculous that they have the nerve to charge me fees for withdrawing cash from my account, especially because I withdrew it at a different bank and Jovia didn't even provide me personal assistance. I tried closing the accounts online with their chatbot (like they wanted me to), but then the chatbot would not allow me to and said I had to speak with a representative for it. Then I call again and am told its another $25 to close the accounts because speaking with someone over the phone is considered "personal assistance". I went to a branch and was told the same thing, but the staff was kind enough to waive it for me. I would rather open accounts with a lower rate elsewhere than deal with Jovia and their nonsense policies.
Horrible Online Experience
I tried to apply for membership multiple times during a CD promotional period and was denied every time with no explanation other than "failed online verification." I reached out to Customer Service on each occasion and was told something else to try. Nothing worked. I was finally told the "back office" would review the issue and I would hear back. Nothing. Then the promotional rate was discontinued. I've never had a similar issue elsewhere.
TERRIBLE Online Experience
My online experience was in a word
TERRIBLE
After fishing me for my personal information,
they never could get it correct.
Wasted 2 hours of my time
Beware: $3,500 Penalty Added To Auto Loan
Jovia Financial added a $3,500 penalty to my auto loan because of a lapse in insurance coverage for 3 months.
I have an auto loan with Jovia and have been making payments on time every month. My auto insurance carrier (State Auto) was acquired by Liberty Mutual and when they migrated my policy over there was an error and the policy lapsed for 3 months before I found out and got a new policy. Jovia added a penalty of $3,500 to the balance of my auto loan and increased my monthly payments. I didn't find out about this until I got a call from Jovia collections and my credit report was hit with a late payment for being 30 days past due despite making monthly payments on time for the amount on the loan agreement.
The monthly auto insurance payment for both of my cars is $300 total, and the penalty Jovia is charging for insurance coverage on only one car is $3,500 for three months, $1,167 per month for insurance on one vehicle.
I've been in touch with Jovia attempting to get a resolution on this but at this point they've said they'll do nothing to help. My credit rating has dropped significantly as a results of the negative report.
When I Got Scammed And Jovia Let It Happen
So i made an order from a company and never received my product, NOR TRACKING AND SHIPPING information even though i paid for route protection. I contacted my bank JOVIA and they couldn’t get me any results?! I was told according to visa’s criteria that the action is not fraudulent( when i asked of visa’s policy i was told i don’t know by the person quoting it). After 90 days of calling them for a resolution (even though i was told 60 days) JOVIA was only able to provide me with the SAME receipt i provided them of sale, but theirs came from the company. So the company got my money and NEVER sent my merchandise but my bank couldn’t help me stop payment? If you want to be screwed and jerked bank with JOVIA. The saddest part is i spoke to the corporate representative and even though he agreed the transaction was wrong i was simply told since the dispute is closed we cannot get shipping information? So when did you help the client who disputed it?
Data as of Q3 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 2760 |
| Year Chartered | 1938 |
| Employees | 480 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.37% |
| Return on Equity - YTD | 5.44% |
| Annual Interest Income | $176.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2024vs Q3 2023 | $4.6B$4.37B |
| Loans | Q3 2024vs Q3 2023 | $3.66B$3.46B |
| Deposits | Q3 2024vs Q3 2023 | $4B$3.79B |
| Equity Capital | Q3 2024vs Q3 2023 | $308.1MM$244.9MM |
| Loan Loss Allowance | Q3 2024vs Q3 2023 | $47.4MM$41.9MM |
| Unbacked Noncurrent Loans | Q3 2024vs Q3 2023 | $43.9MM$24.5MM |
| Real Estate Owned | Q3 2024vs Q3 2023 | $315K$0 |
