KEMBA Financial Credit Union is headquartered in Gahanna and is the 3rd largest credit union in the state of Ohio. It is also the 231st largest credit union in the nation. It was established in 1933 and as of June of 2023, it had grown to 301 employees and 128,525 members at 11 locations. KEMBA Financial Credit Union's money market rates are 10X the national average, and it has an A health rating.
Field of Membership Restrictions
Membership in KEMBA Financial Credit Union is open to those who live, work, worship, or attend school, in the Ohio counties of Delaware, Fairfield, Franklin, Licking, Logan, Madison, or Union, or the Ohio township of Sylvania.
See current membership details
Kemba is the most effortless banking choice!
I had a checking account with Kemba years ago when I was in high school and loved it. Since I got a job at JP Morgan Chase, I closed the account and opened one up with them as an employee checking account plus. It was ok for the first year or so, but after a while I noticed a lot of hidden fees that were not mentioned to me in the beginning and one time I even got a call from a representative asking me about my finances and where I was spending my money!! I was shocked that my own institution would treat me like that!! Needless to say, I immediately transferred all of my funds to Kemba and even opened my very first checking account. I have been so incredibly happy with the personal feel the employees present. They really do feel like family and offer incredible services, especially to first timers. The gentleman that I've always worked with is so friendly and always makes sure to ask how my family is doing! I feel so special working with them and will definitely be a long term customer! Highly recommend!!!
Kemba is nice
I have been a member at Kemba credit union for many years. When I got my first real job as a teenager my mom set me up with her credit union (Kemba) and I obtained my first ever checking account. I have been a loyal customer ever since. I love the personal relationship I've developed with my local branch and how the employees know me by name. I really enjoy the service I get from the staff and I am just as happy with the great rates and financial products they offer me as well.
Fees On Fees
I wish I had better things to say about Kemba Financial. We have 2 checking, 1 savings and 2 car loans with this institution. Kemba is not at all competitive when it comes to fees charged. We have had several, um, "miscommunications" as they called it, with the way our accounts are set up for Overdraft Protection, as we have 1 checking specifically for bills. First, they charge me $5 any time money is automatically transferred, something that Chase, Huntington, etc do not do (why are you charging me $5 to move my own money to my own account?). Second, they charge you an overdraft fee the same time your account goes negative - there is no grace period, not even an hour. I logged in around 9 am and noticed that a bill came out a day early, even though I had the funds in my other account, they charged us $35 and told us that there is no grace period. Again, something that Chase, Huntington, etc offer. The customer service leaves much to be desired and we will be changing banks asap! We don't want to do business with a company who does not value the time and money of their customers.
Kemba Treats Customers Like Trash
Walter Mollette is the rudest person I have ever dealt with. He does not represent Kemba in a positive way. Is this how you treat your customers? I would never do business with Kemba again nor would I recommend it to my worst enemy. 1 star is far too generous.
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 61623 |
| Year Chartered | 1933 |
| Employees | 301 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.05% |
| Return on Equity - YTD | 9.72% |
| Annual Interest Income | $48.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $2.06B$1.89B |
| Loans | Q2 2023vs Q2 2022 | $1.56B$1.42B |
| Deposits | Q2 2023vs Q2 2022 | $1.69B$1.63B |
| Equity Capital | Q2 2023vs Q2 2022 | $224.1MM$210.5MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$5.2MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $4.0MM$1.7MM |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
