Kemba Roanoke Federal Credit Union

Banking the way it should be!

I absolutely love Kemba! I have been a member for more than 15 years now and even though I live in Texas now, I still mail my deposits to Kemba. The service I have received is the best in the industry. The staff has always been very polite and helpful and the credit union has been extremely understanding. A prime example, a number of years ago, the company my husband worked for went belly up. The paychecks the employees received the Friday before, bounced! I was devastated, I had already written check to pay my bills and I had already been to the grocery store. I just knew I was going to have bounced check fees on top of fees and I was afraid we would never dig out. The branch manager at Kemba made me feel so much better. She told me not to worry, they would cover all of the check I had written and would even make it where I could use my card for gas. Luckily my husband had another job in less than 24 hours but it was a very rough 2 weeks until he got another paycheck. Kemba continued to work with me through this period and I will be forever grateful. You do not get that kind of caring, compassion and service with large banks. It is due to this service that I remain a loyal customer. I would highly recommend Kemba Roanoke Federal Credit Union to anyone!!