Knoxville TVA Employees Credit Union


Overview / Commentary
865-544-5400
1409 Centerpoint Blvd
Knoxville, TN 37932-1962

Knoxville TVA Employees Credit Union is headquartered in Knoxville and is the 3rd largest credit union in the state of Tennessee. It is also the 110th largest credit union in the nation. It was established in 1934 and as of June of 2022, it had grown to 527 employees and 256,945 members at 24 locations. Knoxville TVA Employees Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Knoxville TVA Employees Credit Union is open to individuals who live, work, worship, attend school, own a business, or have membership-eligible family in the Tennessee counties of Blount, Hamblen, Jefferson, Knox, Loudon, Roane, Sevier, or Sullivan, or in Johnson City, Tennessee.
See current membership details

Reviews (1)

Good banking, poor customer service.

I used this credit union as my first financial institution, and stayed with them for 4 years. I had few complaints until I encountered one overly suspicious Customer Service agent over the phone. I was trying to transfer some money between accounts, and to do so, she asked me for my mother's maiden name. I had forgotten momentarily, so I asked my mom, who was standing next to me. When I finally responded, the agent told me that she could not continue the transaction. I asked why, and she told me that "she did not believe I was who I said I was". I understand that is a legitimate concern, but she handled it completely incorrectly. I left the institution for a competitor soon after.



Health

Health Grade Components

Overall
NCUA #68085
Year Chartered1934
Employees527
Primary Regulator
Profit Margin
Return on Assets - YTD0.98%
Return on Equity - YTD11.57%
Annual Interest Income$56.7MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$3.65B$3.22B
LoansQ2 2022vs Q2 2021$3.17B$2.75B
DepositsQ2 2022vs Q2 2021$3.19B$2.78B
Equity CapitalQ2 2022vs Q2 2021$309.9MM$256.7MM
Loan Loss AllowanceQ2 2022vs Q2 2021$7.4MM$8.2MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$3.3MM$2.6MM
Real Estate OwnedQ2 2022vs Q2 2021$0$0
Rates

Rates for Knoxville TVA Employees Credit Union are currently being reviewed.

Locations

Availability

Knoxville Area

Interactive local rates map


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