Knoxville TVA Employees Credit Union
Knoxville TVA Employees Credit Union is headquartered in Knoxville and is the 2nd largest credit union in the state of Tennessee. It is also the 87th largest credit union in the nation. It was established in 1934 and as of December of 2024, it had grown to 636 employees and 287,427 members at 25 locations. Knoxville TVA Employees Credit Union's savings rates are 8X the national average, and it has an A health rating.
Field of Membership Restrictions
Membership in Knoxville TVA Employees Credit Union is open to individuals who live, work, worship, attend school, own a business, or have membership-eligible family in the Tennessee counties of Blount, Hamblen, Jefferson, Knox, Loudon, Roane, Sevier, or Sullivan, or in Johnson City, Tennessee.
See current membership details
Knoxville TVA Credit Union Long Term CD’S Among The Bottom
Knox TVA Credit Union is far behind their competitors concerning 5 year CD’s. When other major credit unions are offering 3.40% up to 4% why would anyone take under 2%?
Knoxville TVA Credit Union Branch In Kingsport, TN
I’ve only experienced this one branch in Kingsport. They have a huge turnover among their employees. It’s rare that you will have the same people assist you with anything between visits. The employees doesn’t stay long enough to get a firm hold on how to do their job. Several times when I ask them something they are unfamiliar with getting a member of higher management to show them how has never been an option. They immediately grab the phone and call another branch. The customer never gets an opportunity to discuss the problem at hand with the person on the other end which I would have preferred. The young man in the branch that acted as a go between scored very low marks passing on my concerns to the person on the other end. This young man had no clue what a direct transfer was. I have successfully accomplished this several times with ECU another larger credit union in town, with Fidelity that is also in the Tri Cities and with NFCU which is the largest credit union in the country. The teller insisted writing the check directly to me instead of to the financial institution I was sending it to and writing FBO of myself. I’ve done this a number of times and that’s how the much larger companies I’ve been members of have done it and it’s explained that way on IRA Publication 590-A. I had the young teller laugh in my face because he saw that I wasn’t happy. They also have an armed guard that sits and listens and he starts circling you and staring at you trying to intimidate you as a customer so you will just leave. It doesn’t matter if you are satisfied or not and to make matters worse a large man standing doing nothing at the rear of the credit union shouted something from the rear of the credit union. Eastman Credit Union has professionals that greet you and walk with you to their office and they answer every possible question that you can ask about any banking that you may have and if a rare chance they are not 100% sure, they go get their manager and a solution will be the goal that always satisfies everyone involved. At Knoxville TVA you will eventually see a good rate along the way. Even though it didn’t happen the last rate hikes that swept the country. Go to ECU if you want to be treated with respect and good professional long tenured employees. Kingsport go to ECU if you want to make 4.85% on 6 years instead of just 4% on 5 years. ECU is just across the highway.
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68085 |
| Year Chartered | 1934 |
| Employees | 636 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.4% |
| Return on Equity - YTD | 14.05% |
| Annual Interest Income | $234.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $4.62B$4.3B |
| Loans | Q4 2024vs Q4 2023 | $3.89B$3.63B |
| Deposits | Q4 2024vs Q4 2023 | $3.97B$3.67B |
| Equity Capital | Q4 2024vs Q4 2023 | $460.5MM$394.6MM |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $22.4MM$20MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $14.9MM$8.2MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $0$0 |
