Knoxville TVA Employees Credit Union is headquartered in Knoxville and is the 3rd largest credit union in the state of Tennessee. It is also the 116th largest credit union in the nation. It was established in 1934 and as of December of 2020, it had grown to 487 employees and 228,409 members at 25 locations. Knoxville TVA Employees Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Knoxville TVA Employees Credit Union is open to individuals who live, work, worship, attend school, own a business, or have membership-eligible family in the Tennessee counties of Blount, Hamblen, Jefferson, Knox, Loudon, Roane, Sevier, or Sullivan, or in Johnson City, Tennessee.
See current membership details
Good banking, poor customer service.
I used this credit union as my first financial institution, and stayed with them for 4 years. I had few complaints until I encountered one overly suspicious Customer Service agent over the phone. I was trying to transfer some money between accounts, and to do so, she asked me for my mother's maiden name. I had forgotten momentarily, so I asked my mom, who was standing next to me. When I finally responded, the agent told me that she could not continue the transaction. I asked why, and she told me that "she did not believe I was who I said I was". I understand that is a legitimate concern, but she handled it completely incorrectly. I left the institution for a competitor soon after.
Data as of Q4 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68085 |
| Year Chartered | 1934 |
| Employees | 487 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.94% |
| Return on Equity - YTD | 11.9% |
| Annual Interest Income | $97.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $3.00B$2.43B |
| Loans | Q4 2020vs Q4 2019 | $2.48B$2.16B |
| Deposits | Q4 2020vs Q4 2019 | $2.56B$2.06B |
| Equity Capital | Q4 2020vs Q4 2019 | $231.5MM$211.6MM |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $7.8MM$7.0MM |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $3.4MM$4.3MM |
| Real Estate Owned | Q4 2020vs Q4 2019 | $0$0 |
