La Capitol Federal Credit Union is headquartered in Baton Rouge and is the 6th largest credit union in the state of Louisiana. It is also the 579th largest credit union in the nation. It was established in 1961 and as of December of 2019, it had grown to 177 employees and 47,268 members at 17 locations. La Capitol Federal Credit Union has an A health rating.
Membership is open to anyone through membership in the Louisiana Association for Personal Financial Achievement ($20 annual dues). Membership is open to the following: (1) those who live, work, worship, or attend school in the City of Baton Rouge or in the Parishes of Allen, Grant, Lincoln, Natchitoches, Ouachita, Rapides, Terrebonne or Tangipahoa; (2) students of University of Louisiana at Monroe, Louisiana Tech University, Northwestern State University, Southeastern Louisiana University, Delgado Community College, Nunez Community College, or Baton Rouge Community College; (3) employed by an agency of the state of Louisiana not already covered by a credit union and to immediate family.
See current membership details
I have been a customer with La Capitol for about a year. I like getting 4.25% interest every month. Making 25 debits a month seems a lot but there are no minimum amounts for these. There is a change as of 4/1/18 where they are lowering it to 15 debits a month, cap is now $3,000 vs. $5,000 on 4.25% but over $3,000 it is 2% which still isn't bad. They have great customer service and I would highly recommend this bank. You will need to make a $20 donation but it is worth it to me.
Just posting to advise that anyone can join credit union by joining Louisiana Association for Personal Financial Achievement (ACHIEVE) for $5/year. Web site for ACHIEVE is: www.lapfa.org.
It is unclear to me at the moment if you have to be a LA resident to join ACHIEVE. I will post again if I can figure this out.
I have not been refunded by $50 and $5 initial account funding transactions from back on Oct 23rd/24th when I applied for a new checking account at La Capitol Federal Credit Union and decided to cancel my application since they asked me to contribute $20 annually to Louisiana Association for Personal Financial Achievement (ACHIEVE). I did not want to have to contribute $20 annually to Louisiana Association for Personal Financial Achievement (ACHIEVE) so I asked La Capitol Federal Credit Union (employee L360 / opsnao / Maryland) to cancel my application for new account and refund my $50 and $5 initial account funding transactions. To date I have not received my money back and I have not received an account or account number from La Capitol Federal Credit Union, they are simply holding my money in limbo. I am filing a formal complaint to the National Credit Union Administration (NCUA) via mycreditunion.gov against La Capitol Federal Credit Union
In opening a saving account and Visa credit card at La Capitol I have had one problem after another. The website is difficult to use, and the forms sometimes don't function properly. I have had to submit the same form regarding autopay three times, and getting auto pay turned off has taken 4 months. They keep charging my saving account for each of these overdrawn payments (which I keep asking to have turned off, as I mail my payments for the credit card each month). Hold times are long, and most of the time the person I speak to "doesn't have the authority" to do most things I am asking about. As soon as I pay my credit card off, I will with a sigh of relief close the checking account I am required to keep as part of my credit card agreement. I have literally spent HOURS on the phone this year with La Cap, and look forward to a time when my debt will be paid, or held by another company. Sad, as I am a big supporter of credit unions. If you can open an account somewhere else, I highly suggest it.
Being a previous loan customer apparently means nothing to LA Capitol. Tried to finance another loan through them and instead of being willing to do a little extra work to help us they just tell you no because they can't verify information. Well, if you don't try then you definitely can't. Terrible attitude from rep working with us and an unwillingness to do a small amount of work to earn business and help a potential customer. Apparently LA Capitol has all the business they need if they treat people like this! If you are looking for an auto loan and want someone who will "work" for you don't bother going to LA Capitol.
|Return on Assets - YTD||0.57%|
|Return on Equity - YTD||5.17%|
|Annual Interest Income||$19.2MM|
|Assets and Liabilities|
|Assets||Q4 2019vs Q4 2018||$512.7MM$490.3MM|
|Loans||Q4 2019vs Q4 2018||$353.3MM$347.1MM|
|Deposits||Q4 2019vs Q4 2018||$452.2MM$434.4MM|
|Equity Capital||Q4 2019vs Q4 2018||$56.8MM$52.4MM|
|Loan Loss Allowance||Q4 2019vs Q4 2018||$2.1MM$3.1MM|
|Unbacked Noncurrent Loans||Q4 2019vs Q4 2018||$1.5MM$3.0MM|
|Real Estate Owned||Q4 2019vs Q4 2018||$0$0|
Rates for La Capitol Federal Credit Union are currently being reviewed.