Landmark Credit Union (WI)

Overview / Commentary
555 S Executive Dr
Brookfield, WI 53005

Landmark Credit Union (WI) is headquartered in Brookfield and is the largest credit union in the state of Wisconsin. It is also the 52nd largest credit union in the nation. It was established in 1933 and as of December of 2021, it had grown to 798 employees and 364,792 members at 37 locations. Landmark Credit Union (WI) has an A health rating.

Field of Membership Restrictions

Landmark Credit Union is open to those who live or work in Brown, Calumet, Columbia, Dane, Dodge, Fond Du Lac, Green, Green Lake, Iowa, Jefferson, Kenosha, Marquette, Manitowoc, Milwaukee, Outagamie, Ozaukee, Racine, Rock, Sheboygan, Walworth, Washington, Waukesha, or Winnebago Counties in Wisconsin and McHenry or Lake Counties in Illinois.
See current membership details

Reviews (8)

Good Credit Union

Posted by: |

I've always had a very good experience with my credit union, Landmark CU. They have done a great job us as a family for over 11 years now. We have many accounts there, including credit cards, checking, savings, and business accounts as well for my wife's business. Our first mortgage was through Landmark credit union, and we have just applied for a construction loan through them to build our dream home. Everyone that we have dealt with, from the tellers up to the loan officers and everyone in between, has always been very accommodating. The one other thing I do like a lot is their online banking, and also that whenever I call their phone number, a human always answers within one minute. Never put on hold for very long.

Landmark delivers!

Posted by: |

I have been a customer with Landmark for many years and I have always had a very positive experience with them. I have a joint checking and savings account with them. Recently, I had written a check to a family member and it was lost. I was worried about my information from my personal check being in the wrong hands so I went to cancel the check. Landmark stopped payment on the check and also waived the fee with my request. I eventually wanted to close the account to really be certain nothing would happen to my checking. My husband and I both went in since it is a joint checking and in a very short time, we had a new checking account under our same member number. We were also issued new, working debit cards in the same visit that were ready to use. We left feeling very satisfied and like our problem was easily addressed and taken care of.

Let Landmark be your Financial Lighthouse

A short while back I opened a checking account with my local Landmark Credit Union branch. Simply put, I had gotten fed up with the corporate mumbo jumbo at the big bank I had been using, and thought it was time to patronize a more local financial institution. They offer great interest rates on my savings (well, great compared to other financial institutions), since I earn on average a 2% return on my investments. Their method of opening an account is no frills and very simple. Every time I visit my local Landmark branch things are clean and orderly, and everyone is very friendly and professional. The monthly statements they mail me summarizing my checking account balance is very simple and easy to read. The envelope always includes a one page highlights newsletter on how to maximize your investments, protect yourself from fraud, and informs me about other special features that Landmark is rolling out. Landmark Credit Union also makes it easy to check you bank statements, spending history, and balances online. Their website is simple and easy to use, very straightforward and professional looking. In summary, I would highly recommend someone use Landmark Credit Union for any and all of their banking needs. They are part of the community and treat you like a valued member. It is also nice to make a little extra interest income on the money I work so hard to save. The reason they can do this is because they are a smaller outfit and not a corporate institution like some big banks.

Valuable but lacks accessiblity

I bank with LCU because of the very high interest rate on the first $500 in checking. I have my emergency money parked here for that value. The website seems to have some issues. The statements are not always easy to access. The site loads fine and is secure though. I use the online banking all the time to check my balance, so I do not worry about the statements. I wish the customer service were more accessible. They are limited to regular business hours or something like that. This is a familiar local brand, and I like that. I have not had a fee since becoming a member. I don't like fees, so I am careful to avoid them.

Find Somewhere Else To Go

Posted by: |

Not sure how they got an average of 3 stars. I switched my mortgage to them about 3 months ago. Everything went smooth. Liked their online banking setup, so I opened a checking account in addition to a savings account. I've never used a credit union before and got suckered in with their "not a big bank" and "being your partner" advertising. Took 3 months to find out it was nothing more than their gimmick to get your money. Customer service was awful on multiple occasions. When they tell you they'll call you back, don't hold your breath, plan on you having to call them back. Don't expect them to be much of a partner for you either. If anything comes up, even the most minor thing, don't expect them to be helpful or do the right thing. Further, don't expect even the lowest level customer service. Expect them to say the same over and over to you like they are reading off a card (although I suspect they say it all day long to their customer so it's probably memorized, not off a card). I've been with big banks my whole life, never have I been treated so poorly. I was appalled at their customer service. Make your own choice, but consider yourself warned. You have a lot of choice these days on where to put your money or who to take your mortgage from. Landmark shouldn't be one of them. Me, I'll be moving my account and my mortgage back to a big bank as soon as I can. If it's helpful to anyone, I was dealing with the Muskego, WI branch.

Terrible Service:

Context: I am currently overseas in Asia.

I've tried signing in to my account no less than 12 times over the last 8 hours with no luck.

I have also tried to withdraw money from the ATM, and I am receiving 'servers are down' messages on both ends. I cannot even send a message to customer service right now. I am currently 100% out of money (you don't carry large amounts of money around here) and leave on Monday. It's currently 730 pm Saturday night.


I will be leaving the bank soon after I return to the US. I have tried the ATM twice with no luck and I have no idea what the protocol is for (3) fails - the site doesn't say in detail what happens - my experience is that the machine eats the card. If that were to happen I would be completely f***ed.

Scared beyond belief right now I am going to miss my flight (non-refundable, and +$800.00) because I cannot pay the driver to take me to the hotel next to the airport or pay for the hotel stay the next two nights.

It takes no less than 6 hours to get to the airport I need to be at. This is not okay on any level for a centralized software database service. I work in decentralized-based finance software and will make use case example article of this bank/problem to a group of 115k people upon leaving.

I am on the second to last night of a long 2 month work trip, the only part I have had to myself and cannot even book the cooking class I want to for tomorrow afternoon. DONE WITH THIS 'BANK'!

** I cannot even submit this message right now because of their garbage servers **

Transaction Processing

LCU processes transactions out of sequence so that they can charge NSF fees. And their customer service is seriously lacking. They're not a great company to work with.

Be Careful

Posted by: |

We all know about the shady tactics the big banks use to hit their customers up with service fees. With Landmark I definitely would opt out of the overdraft protection otherwise they will drain your bank account. There tactics are borderline illegal and much worse than the big banks.


Health Grade Components

NCUA #66751
Year Chartered1933
Primary Regulator
Profit Margin
Return on Assets - YTD1.23%
Return on Equity - YTD12.5%
Annual Interest Income$156.3MM
Assets and Liabilities
AssetsQ4 2021vs Q4 2020$5.85B$5.28B
LoansQ4 2021vs Q4 2020$4.20B$4.05B
DepositsQ4 2021vs Q4 2020$5.01B$4.48B
Equity CapitalQ4 2021vs Q4 2020$575.0MM$514.8MM
Loan Loss AllowanceQ4 2021vs Q4 2020$31.2MM$31.0MM
Unbacked Noncurrent LoansQ4 2021vs Q4 2020$18.9MM$17.5MM
Real Estate OwnedQ4 2021vs Q4 2020$396.00K$121.00K
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Always verify rates and promotions with the bank or credit union. We are not Landmark Credit Union (WI); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Landmark Credit Union (WI) Savings Account Rates

0.30%--Health Savings Account
0.10%$25-VIP Savings
0.10%$25-IRA Savings
0.10%$25-Business Savings

Landmark Credit Union (WI) Money Market Rates

0.40%*$100k*-Signature Money Market
OTHER TIERS: 0.10% $2.5k - $50k | 0.30% $50k - $75k | 0.35% $75k - $100k
0.40%*$100k*-IRA Signature Money Market
OTHER TIERS: 0.10% $2.5k - $50k | 0.30% $50k - $75k | 0.35% $75k - $100k
0.40%*$250k*-Business Signature Money Market Account
OTHER TIERS: 0.20% $2.5k - $50k | 0.25% $50k - $100k | 0.30% $100k - $250k
0.25%*$10k*-Money Market Index Plus
OTHER TIERS: 0.10% Up to $10k
0.25%*$10k*-IRA Money Market Index Plus
OTHER TIERS: 0.10% Up to $10k
0.20%*$2.4k*-VIP Money Market Account
OTHER TIERS: 0.10% Up to $2.4k
0.20%*$2.4k*-IRA VIP Money Market Account
OTHER TIERS: 0.10% Up to $2.4k

Landmark Credit Union (WI) Checking Account Rates

7.50%*-$500Premium Checking
OTHER TIERS: 0.10% $500+
0.10%$2.5k-VIP Checking
0.10%$2.5k-Business Checking Plus Interest
0.10%$2.5k-Business 600 Checking Plus Interest
0.10%--Free Community Checking Plus Interest

Landmark Credit Union (WI) CD Rates

1.10%$500-5 Year CD
1.10%$500-Business 5 Year CD
1.00%$500-4 Year CD
1.00%$500-Business 4 Year CD
0.90%$500-3 Year CD
0.90%$500-Business 3 Year CD
0.85%$500-2 Year CD
0.85%$500-Business 2 Year CD
0.80%$500-1.5 Year CD
0.80%$500-Business 1.5 Year CD
0.70%$500-1 Year CD
0.70%$500-Business 1 Year CD
0.35%$500-9 Month CD
0.35%$500-Business 9 Month CD
0.30%$500-6 Month CD
0.30%$500-Business 6 Month CD
0.20%$500-91 Day CD
0.20%$500-Business 91 Day CD

Landmark Credit Union (WI) IRA Rates

1.10%$500-5 Year IRA
1.00%$500-4 Year IRA
0.90%$500-3 Year IRA
0.85%$500-2 Year IRA
0.80%$500-1.5 Year IRA
0.70%$500-1 Year IRA
0.35%$500-9 Month IRA
0.30%$500-6 Month IRA
0.20%$500-91 Day IRA


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