Lebanon Federal Credit Union is headquartered in Lebanon and is the 27th largest credit union in the state of Pennsylvania. It is also the 839th largest credit union in the nation. It was established in 1969 and as of December of 2021, it had grown to 70 employees and 30,520 members at 5 locations. Lebanon Federal Credit Union has a B+ health rating.
Field of Membership Restrictions
Membership in Lebanon Federal Credit Union is open to those who live, work, worship, attend school, or have a business or other legal entity in Lebanon County, Pennsylvania.
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Experience with small/local bank.
I am going to talk about the best part of my experience with a small/local bank - the customer service. Because I live in a small town, the employees know mostly everyone who comes in the door and you are always greeted immediately by your first name. I just love knowing that every time I go in there, I will be treated professionally and with respect. It's not often that people speak to me in that friendly of a way when providing me with a service anymore. This is a constant however here at this bank. They make small talk, talk about weekend plans, ask you how your work week went, how your children are doing, compliment me on my outfit or jewelry, and just in general come off as so warm and "comfortable", that it would prevent me from ever wanting to switch banks. When my kids are old enough to start banking/managing a debit card/needing to deposit paychecks, I will have such peace of mind knowing that these employees will treat them with kindness and respect and not make them feel lost or scared or as if they're silly for not knowing what exactly they are doing when they come in.
Not that great
I used this Credit Union to open 529 College Savings Accounts for my children. I sat and met with someone who explained everything I needed to know and went over various options that I could choose. They sort of rushed through the meeting and left me feeling a bit overwhelmed and confused. Luckily I knew my dad would be able to help me sort through the information I made sure to bring home with me so that I could make sure I was equipped to make the right decision. The one account I was leaning toward opening turned out to be a bad choice for us, which the person didn't at all explain. The money we would save up with this account would only be applied toward state colleges, and we don't want to limit any options for our children's futures. I was really upset that this wasn't pointed out to me and when I called to schedule another meeting, I asked for a different person and explained why, making sure the manager knew that her employee maybe wasn't so versed in the different details of these accounts, or if it had anything to do with the fact that the meeting was super rushed and she flew through all of the information.
Data as of Q4 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 19510 |
| Year Chartered | 1969 |
| Employees | 70 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.05% |
| Return on Equity - YTD | 12.54% |
| Annual Interest Income | $12.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $386.3MM$345.3MM |
| Loans | Q4 2021vs Q4 2020 | $268.2MM$227.6MM |
| Deposits | Q4 2021vs Q4 2020 | $351.5MM$311.8MM |
| Equity Capital | Q4 2021vs Q4 2020 | $32.0MM$30.7MM |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $2.5MM$2.1MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $1.8MM$1.5MM |
| Real Estate Owned | Q4 2021vs Q4 2020 | $0$0 |