LGE Community Credit Union is headquartered in Atlanta and is the 6th largest credit union in the state of Georgia. It is also the 214th largest credit union in the nation. It was established in 1951 and as of December of 2021, it had grown to 277 employees and 123,953 members at 14 locations. LGE Community Credit Union has an A health rating.
Field of Membership Restrictions
Membership in LGE Community Credit Union is open to those who live or work in Cherokee, Cobb, Fulton, and Paulding Counties in Georgia.
See current membership details
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9/26 - $100 Reward Checking Account Bonus at LGE Community Credit Union in GA - Local Only
Great Savings Products
I have been a member of LGE Credit Union for over 8 years. They have very good financial products such as their savings accounts and money market accounts. I like the fact that I can check online to see the current rates for the different products they offer. I have several accounts with them and my children also have savings accounts with them. My kids have a great rate of 5% on their accounts. It is a great tool to teach them about compounding interest. They enjoy seeing their statements every month to see how much interest they have received. My local credit union even has a tablet to check in to speak with customer service reps along with a walk up video teller to handle simple transactions. We also use the coinstar machine and as long as we deposit it into our accounts, there isn't a fee to use it.
Experience so far
I have a very good history with LGE. Their phone support is excellent and can help out at all hours. They are very knowledgeable and friendly whenever I go in in person. I haven't used their services to the fullest but compared to my other friends this bank is much better than what they go through. Their app does everything you would want and more however the fee are just standard for most things.
I'll never use a traditonal bank again...
We were first introduced to LGE with a car loan. We now have financed 2 more automobiles with them.
Over time, we transitioned all of our accounts (checking, two savings, and savings for each one of our two daughters) to them.
The staff is always friendly and helpful. They have been a resource over and above that of a banking institution. It is like they are part of the community.
One of the exta perks that is really nice is the free use of the coinstar machine. I collect a lot of pocket change and keep it in a bucket. Every year or so, I go up there and cash out my "play money".
In the future, we will continue to use them and we're thinking about a new boat purchase. LGE will be the first place we go for a loan.
LGE credit union is better than any bank out there!
New Facility, Dismal Service
>>>My rating is 0 stars, but I can't do that.<<<
I am a customer of LGE in Woodstock and they recently moved from a strip mall to a self stand (former Zackby's). While the facility and access are stellar...the customer service left much to be desired. They went from 3 video stations with live tellers to two ATM, which today only ONE was working! I used that sole ATM to make a simple check deposit and it would not take my check, so I ended having some fellow deposit it in person. Needless to say, I will not be returning anytime soon. Coincidentally the person in front of me was super upset as well and was very vocal expressing his dissatisfaction.
If you are a LGE Director or Management, do not turn our Credit Union to a "millennial device haven" and forget good old Customer Service. Please try instead to make life a little more simple, not complicated...that is true CRM!
It Used To Be Great But...
LGE did a complete overhaul of their online banking system and it is a NIGHTMARE. The bill pay system is miserable and we've actually lost money because the system didn't send our payments to the correct addresses...they system is designed to work with electronic transfers, not old-fashioned addresses. At the same time, they took out all of the live tellers at the main branch and replaced them with machines. I've had difficulty with these "super ATMs" and really miss the live tellers that could actually help me and answer questions. I could go on, but LGE isn't worth it. I'm in the market for a new credit union and I know of other members who have already left.
Health Grade Components
| Overall | |
|---|---|
| NCUA # | 68581 |
| Year Chartered | 1951 |
| Employees | 277 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.96% |
| Return on Equity - YTD | 8.95% |
| Annual Interest Income | $53.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $1.99B$1.69B |
| Loans | Q4 2021vs Q4 2020 | $1.21B$1.16B |
| Deposits | Q4 2021vs Q4 2020 | $1.71B$1.44B |
| Equity Capital | Q4 2021vs Q4 2020 | $209.7MM$198.5MM |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $8.4MM$9.2MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $2.0MM$1.6MM |
| Real Estate Owned | Q4 2021vs Q4 2020 | $469.00K$0 |
