Liberty First Credit Union

I Hope They Are Happy With Their Hard Earned $70

I wish I could give zero stars. I worked for this company and attended many staff meetings that encouraged us to be attentive and courteous to our members. I bank at this institution as well. Obviously, the world is under attack with the coronavirus and a lot of people are finding themselves in situations that are scary and uncertain. I have several accounts and loans with this credit union and I am a hardworking, middle class, mother and wife. My family is also struggling with this pandemic and trying to stay financially afloat while providing our children the essentials. I borrowed $200 from my overdraft protection to last me until I get my last paycheck which will be directly deposited into my account in 4 days (which I have done maybe only three times in my life) and asked as an ex employee and member of the credit union to please waive the $70 fee so when my check does go into my account, it would not be $70 less. A multi-million dollar financial institution that preaches and prides themselves on being a company that helps people and builds communities could not find it possible to give a family back their $70. I really hope that money helps the credit union while my family is looking for our next dollar.