Lumbee Guaranty Bank is headquartered in Pembroke and is the 24th largest bank in the state of North Carolina. It is also the 1,899th largest bank in the nation. It was established in 1971 and as of December of 2020, it had grown to 97 employees at 15 locations. Lumbee Guaranty Bank has an A health rating.
Lumbee Guaranty Main Branch
This bank by far goes above and beyond in assuring their customers receive the best service possible. If I have any questions, needs or concerns, their staff is eager and willing to make sure I understand and have no further questions. I have complete confidence in the main office taking care of me and the needs of my family, which is why I will continue to use this bank for years to come.
Great Local Bank
This bank was a great bank to work with. I had this bank as my first bank as a teenager. They helped learn all the ropes of banking and navigating the financial world for the first time. The workers were great and any time I had question or needed something done they were right there with a huge smile on their face to help in my time of need. I would recommend this bank to anybody. Even though they are local they keep up with the latest banking technology and keep your information safe and secure at all time. I never had to worry about my information being stolen with them. They were the absolute greatest team to work with being a teenager who was just starting to find my way in life.
My First Bank as a Teenager (Lumbee Guaranty Bank)
Let me just say when I first starting banking at Lumbee Guaranty Bank I absolutely loved it. They weren't all these off the fees that other banks charge. Then about a year and a half in I received a letter in the mail with a list of fees. The letter stated that this list of fees would go into effect on a certain date and that if you didn't keep $500 in the bank at all times a certain fee would be imposed every month (something like $6 or $7). Keeping $500 in the bank at all times is asking a lot of a college student in my opinion. This $6 or $7 seemed to always overdraft my bank account and then a newly imposed overdraft was always added to the negative balance in my bank account. The fees were ridiculous. Needless to say, I took my banking business elsewhere.
Do Not Invest In This Bank
We are shareholders in this bank and have been trying to resolve an exchange of stock upon the death of my mother. After trying for two years this has still not been resolved. I even had to get an attorney involved. The bank has not been helpful in any way, , not even returning calls. Customer service is horrible..
Debit Visa Card Use
This is the worst card that I have ever used I can have $2000.00 in the bank and my card will be declined 4 out of 5 times in one day for as low as $197.00 purchase. My son has an account here also and he has the same problem. It is very imbarassing and you do not trust just going and buying something must go to cash machine and get cash. Can;t by anything online it declines the card . They offer a no fee on 10 debit visa transactions a month, but I can never use my card. lOOKING FOR NEW BANK . WOULD NOT RECOMMEND.
Data as of Q4 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 20568 |
| Year Established | 1971 |
| Employees | 97 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.65% |
| Return on Equity - YTD | 5.81% |
| Annual Interest Income | $13.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $417.2MM$343.8MM |
| Loans | Q4 2020vs Q4 2019 | $210.5MM$189.6MM |
| Deposits | Q4 2020vs Q4 2019 | $362.1MM$296.1MM |
| Equity Capital | Q4 2020vs Q4 2019 | $42.9MM$40.9MM |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $2.4MM$2.1MM |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $4.4MM$4.7MM |
| Real Estate Owned | Q4 2020vs Q4 2019 | $65.00K$197.00K |
