MAC Federal Credit Union is headquartered in Fairbanks and is the 6th largest credit union in the state of Alaska. It is also the 1,315th largest credit union in the nation. It was established in 1952 and as of December of 2021, it had grown to 77 employees and 15,840 members at 4 locations. MAC Federal Credit Union's money market rates are 36% higher than the national average, and it boasts an A+ health rating.
Field of Membership Restrictions
Membership in MAC Federal Credit Union is open to anyone who lives in Alasaka through membership in the Polar Bear Chapter of the Association of the United States Army ($40 two-year membership). Membership is also open to those who live, work, attend school, or worship in the Fairbanks North Star Borough of Alaska (includes Badger Road, Chatanika, Chena Hot Springs, Chena Ridge, Eielson AFB, Ester, Fairbanks, Farmers Loop, Ft. Wainwright, Fox, Goldstream, Harding-Birch Lakes, Moose Creek, North Pole, Pleasant Valley, Salcha, South Van Horn, Steele Creek, Two Rivers, and UAF).
See current membership details
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MACFCU Treats Me Well
I have been a member for a very long time. This is a business I enjoy walking into. Friendly, helpful staff. I also noticed that as of today they have the highest 4 year CD rate in the nation!!
Do Not Recommend
They have great rates however their personal banking and customer service knowledge is absolutely horrible. Employees don’t even know what services they offer and if you have any issues with a debit card they have no clue how to help you.
Misinformation Given By Employee
I attempted to buy a CD from this credit union. A rep who sounded like she just woke up told me that "anyone could join" the credit union by buying membership in the AUSA organization. I went through the steps and paid $40 to join. But when I called MAC CU back they told me that I was still not eligible: I had to live in Alaska. The rep gave me false information.
Run For The Hills!
DO NOT TAKE A LOAN FROM THESE CRIMINALS! I have had 6 years of issues with these clowns. They amassed my mother the entire time I was deployed, telling her it was urgent they speak with me despite the fact I was making double payments each month. Then, a year ago they illegally repoed my truck claiming that my insurance had lapsed 6 months after I had switched companies.(the mistake was that the new insurance hadn't contacted them as they should have, then they lied about when my old company reported my policy had expired....they're not organized at all) When I brought the error to the attention of one of their collection agents, including the missing payments no one else could account for, she assured me she would get to the bottom of it. I received two more phone calls from her saying she was still working on finding my missing payments and trying to get me the statements I had requested. They don't supply their clients with a statement month to month letting you know the status of your loan and what remains to be paid. Coincidentally, she "is no longer with us", according of the new agent that stopped returning my emails and phone calls about 2 months before I recieve a notice from a collections firm. These people are crooks. If only I had listened to my senior leadership and refinanced with another company as soon as possible, I wouldn't be fighting to get my money back and keep my truck. Thanks for screwing the troops, MAC! I only gave you one star because there isn't a negative star option.
Data as of Q4 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 8080 |
| Year Chartered | 1952 |
| Employees | 77 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.57% |
| Return on Equity - YTD | 4.17% |
| Annual Interest Income | $8.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $180.1MM$159.8MM |
| Loans | Q4 2021vs Q4 2020 | $150.9MM$130.2MM |
| Deposits | Q4 2021vs Q4 2020 | $148.2MM$133.2MM |
| Equity Capital | Q4 2021vs Q4 2020 | $24.3MM$23.3MM |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $990.00K$1.4MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $489.00K$831.00K |
| Real Estate Owned | Q4 2021vs Q4 2020 | $0$0 |