MAC Federal Credit Union

Run For The Hills!

DO NOT TAKE A LOAN FROM THESE CRIMINALS! I have had 6 years of issues with these clowns. They amassed my mother the entire time I was deployed, telling her it was urgent they speak with me despite the fact I was making double payments each month. Then, a year ago they illegally repoed my truck claiming that my insurance had lapsed 6 months after I had switched companies.(the mistake was that the new insurance hadn't contacted them as they should have, then they lied about when my old company reported my policy had expired....they're not organized at all) When I brought the error to the attention of one of their collection agents, including the missing payments no one else could account for, she assured me she would get to the bottom of it. I received two more phone calls from her saying she was still working on finding my missing payments and trying to get me the statements I had requested. They don't supply their clients with a statement month to month letting you know the status of your loan and what remains to be paid. Coincidentally, she "is no longer with us", according of the new agent that stopped returning my emails and phone calls about 2 months before I recieve a notice from a collections firm. These people are crooks. If only I had listened to my senior leadership and refinanced with another company as soon as possible, I wouldn't be fighting to get my money back and keep my truck. Thanks for screwing the troops, MAC! I only gave you one star because there isn't a negative star option.