MAC Federal Credit Union is headquartered in Fairbanks and is the 6th largest credit union in the state of Alaska. It is also the 1,276th largest credit union in the nation. It was established in 1952 and as of June of 2024, it had grown to 72 employees and 20,319 members at 5 locations. MAC Federal Credit Union has a B health rating.
Field of Membership Restrictions
Membership in MAC Federal Credit Union is open to anyone who lives in Alasaka through membership in the Polar Bear Chapter of the Association of the United States Army ($40 two-year membership). Membership is also open to those who live, work, attend school, or worship in the Fairbanks North Star Borough of Alaska (includes Badger Road, Chatanika, Chena Hot Springs, Chena Ridge, Eielson AFB, Ester, Fairbanks, Farmers Loop, Ft. Wainwright, Fox, Goldstream, Harding-Birch Lakes, Moose Creek, North Pole, Pleasant Valley, Salcha, South Van Horn, Steele Creek, Two Rivers, and UAF).
See current membership details
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Amazing Credit Union
This is a hometown credit union with a big vision. Very friendly and with the update to the new app they are easy to use outside of the branches. Very happy with MAC
Don’T Do It
I like credit unions. I tried MACFCU for the first time. I regret gettin a loan. I sat there waiting for 30 minutes after arriving before I was assisted-I had to drive from anchorage to wasilla to complete documentation as there was no other option. The online banking doesn’t work, never has. I have gotten it reset numerous times and the password doesn’t ever work; you have to physically call them to have it reset. Heaven forbid you need assistance in the event of an unexpected life occurrence-you can’t get immediate assistance on your loan. Just go with one of the other credit unions and save your time and energy. I’m already over them and will not use this financial institution again.
STAY FAR AWAY FROM MAC FEDERAL
If you live in Alaska, any bank you can find is better then this place, banked with them for years, and there Internet Banking is by far the worst i have ever seen, they use Netteller, with no way to control anything in your account unless you call them, so if anything ever happens like it has with me, where your card is locked due to fraud protection you better hope it doesnt happen on a friday night as you will be waiting until Monday morning to use it again. Managers i have spoke to are incredibly rude and obnoxious. Im not going to spend anymore time on them. But felt i should atleast spend enough time to warn others to STAY AWAY
Do Not Recommend
They have great rates however their personal banking and customer service knowledge is absolutely horrible. Employees don’t even know what services they offer and if you have any issues with a debit card they have no clue how to help you.
Data as of Q2 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 8080 |
| Year Chartered | 1952 |
| Employees | 72 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | -0.83% |
| Return on Equity - YTD | -7.77% |
| Annual Interest Income | $6.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $198.2MM$195.9MM |
| Loans | Q2 2024vs Q2 2023 | $161.7MM$157.7MM |
| Deposits | Q2 2024vs Q2 2023 | $169MM$166.8MM |
| Equity Capital | Q2 2024vs Q2 2023 | $21.2MM$23.8MM |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $3.7MM$2.8MM |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $3.4MM$1.5MM |
| Real Estate Owned | Q2 2024vs Q2 2023 | $0$0 |