Marine Credit Union is headquartered in La Crosse and is the 14th largest credit union in the state of Wisconsin. It is also the 398th largest credit union in the nation. It was established in 1949 and as of December of 2021, it had grown to 393 employees and 78,497 members at 19 locations. Marine Credit Union has a B+ health rating.
Field of Membership Restrictions
Membership in Marine Credit Union is open to individuals who live or work in 38 Wisconsin counties, ten eastern Iowa counties, four southeast Minnesota counties, or one northwestern Illinois county.
See current membership details
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Great For Some Things
I have been with Marine Credit Union for several years. The customer service is great and they are very helpful. When I have a question, I do feel that they know what they are talking about and communicate with customers very well. The web and mobile experience leaves a lot to be desired, however and there are not many competitive products. One thing they offer is a low start up fee of five dollars. Whereas, a lot of places ask for one hundred and sometimes, even more. I would say this credit union is great, but it depends on what you need a bank account or credit union for. If you are in it for the internet experience, I would not recommend. Otherwise, it's great.
Customer Service Is Key!!
thank you to rachel after my recent visit to marine. the wait in line was very quick and she provided excellent customer service... used my name, had great eye contact, and asked helpful questions in regards to my current accounts. this is what customer service is all about... not feeling rushed while trying to complete banking business!
A Scam Disguised As An Institution!
If you want to be ripped off, treated like garbage, and lied to, THEN THIS IS THE PLACE FOR YOU!
Seriously, I was told great things about this place and have dealt with them for two years.
By far the worst institution I've ever dealt with between being treated like a dog in the street(pretty sure the dog is treated better honestly), their lack of communication, etc.
Over the course of two years, and plenty of phone calls, I've had one pleasant conversation with them, and even then I find out they lied to me and had no intentions of fixing the issues cause by them.
Payments are less than $200, ran into issues so I had to push one back to keep up with rent. On multiple occasions, I called to charge my card since their app almost always has issues, just for them to claim that the information was wrong. Gave them the same information and it's pulled. Well, I receive a call about how I'm $5 away from paying off a month that is late. We make the payment and think everything is fine. Wake up one morning and the car is gone. Turns out that it didn't go through, then they tried claiming that I didn't talk to them for two months, when I had talked to them 6 days prior. Of course I ask what needs to be done to get my vehicle back because I need it. Over the course of two days, I'm told three different amounts(twice to me, once to my fiance who is also on the account). But yet all three times I was told that (it doesn't change). The end amount ends up being almost 1200 with my payments at not even 180 a month.
Even with charging 3 months worth of payments(not even 550), a tow is not worth 600(coming from someone that has worked in the towing industry). I've had to read and understand agreements between the tow company and bank, so I get how it works, and a tow bill(even with a pre-agreed lot fee), it will not cost basically $700.
This isn't the first person it's happened to either. There are a lot of other factors, but I feel as if this was the one worth mentioning.
DO.NOT.BANK.WITH.THIS.COMPANY
Don't Bank With These People
The bank manager at my location is nothing but rude and discourteous. She has no business being in management. The rest of the Staff is hit-and-miss. I think many times they have to deal with her and that makes it a very poor experience. There are so many things that are badd about the institution I can't even possibly explain it. Stay away from this bank
Horrible!!
Horrible!! They totally give you the run around. Pre-approve you then tell you they need something else and when you come up with that AGAIN they tell you they need more. Never do business here. There are many honest, helpful and friendly credit unions out there. Go elsewhere if you want honest service.
Most Arrogant, Nasty Middle And Upper Management
Never, never bank with this group. If you are down they delight in behaving like vultures. I was less than 2 weeks late and the bullying began in earnest. I became ill, lost my job, tried relentlessly to find another while keeping up with my mortgage payments for two years. My mortgage interest was 9.125%, 5/1 ARM with 10% down; they took my car and my home. Icing on the cake was a defeciency judgment for nearly $20,000 while my home was in foreclosure. This leaves the door open for future judgments should they sell my home for less than they purchased it for at the auction. This is a tactic unheard of by the many people I know in banking and real estate, even the AG's office has unfamiliar with this procedure. During the course of my loan I paid approx. $22,000 more than someone with a normal interest rate and a minimal down payment. I improved the property to the tune of several thousand dollars.
What they did was take a heart wrenching situation and use it to their full advantage to make a substantial profit. The judgment has in affect guaranteed I will never own another home. I'm also disabled and have nowhere to go.
I have no qualms about leaving my name and contact info - anonymous has never been my style.
Trish Zeinert
Winona, MN
[email protected]
Bank And Credit Card
I've had nothing but a horrible experience with this bank! I had a credit card and they posted online that I had no balance and stopped sending me statements for four months, in the fifth month I got a 2nd notice (did not receive a first notice) (also they had the correct mailling address in their system and I never moved) that I have a past due account and I haven't been making my payments. So I got overdue fees and they messed with my credit. On the bank end the website more then half the time doesnt work because of maintence problems and your money doesnt always transfer when it should! Horrible experience with people not willing to help either! Would never reccomend!
Data as of Q4 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 66752 |
| Year Chartered | 1949 |
| Employees | 393 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.15% |
| Return on Equity - YTD | 11.84% |
| Annual Interest Income | $53.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $1.05B$964.7MM |
| Loans | Q4 2021vs Q4 2020 | $700.4MM$708.1MM |
| Deposits | Q4 2021vs Q4 2020 | $805.2MM$728.8MM |
| Equity Capital | Q4 2021vs Q4 2020 | $100.3MM$92.6MM |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $9.3MM$12.4MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $14.6MM$20.3MM |
| Real Estate Owned | Q4 2021vs Q4 2020 | $573.00K$452.00K |
