Marine Credit Union is headquartered in La Crosse and is the 14th largest credit union in the state of Wisconsin. It is also the 377th largest credit union in the nation. It was established in 1949 and as of December of 2019, it had grown to 454 employees and 76,858 members at 36 locations. Marine Credit Union's CD rates are 40% higher than the national average, and it has a B health rating.
Great For Some Things
I have been with Marine Credit Union for several years. The customer service is great and they are very helpful. When I have a question, I do feel that they know what they are talking about and communicate with customers very well. The web and mobile experience leaves a lot to be desired, however and there are not many competitive products. One thing they offer is a low start up fee of five dollars. Whereas, a lot of places ask for one hundred and sometimes, even more. I would say this credit union is great, but it depends on what you need a bank account or credit union for. If you are in it for the internet experience, I would not recommend. Otherwise, it's great.
Customer Service Is Key!!
thank you to rachel after my recent visit to marine. the wait in line was very quick and she provided excellent customer service... used my name, had great eye contact, and asked helpful questions in regards to my current accounts. this is what customer service is all about... not feeling rushed while trying to complete banking business!
Don't Bank With These People
The bank manager at my location is nothing but rude and discourteous. She has no business being in management. The rest of the Staff is hit-and-miss. I think many times they have to deal with her and that makes it a very poor experience. There are so many things that are badd about the institution I can't even possibly explain it. Stay away from this bank
Horrible!!
Horrible!! They totally give you the run around. Pre-approve you then tell you they need something else and when you come up with that AGAIN they tell you they need more. Never do business here. There are many honest, helpful and friendly credit unions out there. Go elsewhere if you want honest service.
Most Arrogant, Nasty Middle And Upper Management
Never, never bank with this group. If you are down they delight in behaving like vultures. I was less than 2 weeks late and the bullying began in earnest. I became ill, lost my job, tried relentlessly to find another while keeping up with my mortgage payments for two years. My mortgage interest was 9.125%, 5/1 ARM with 10% down; they took my car and my home. Icing on the cake was a defeciency judgment for nearly $20,000 while my home was in foreclosure. This leaves the door open for future judgments should they sell my home for less than they purchased it for at the auction. This is a tactic unheard of by the many people I know in banking and real estate, even the AG's office has unfamiliar with this procedure. During the course of my loan I paid approx. $22,000 more than someone with a normal interest rate and a minimal down payment. I improved the property to the tune of several thousand dollars.
What they did was take a heart wrenching situation and use it to their full advantage to make a substantial profit. The judgment has in affect guaranteed I will never own another home. I'm also disabled and have nowhere to go.
I have no qualms about leaving my name and contact info - anonymous has never been my style.
Trish Zeinert
Winona, MN
[email protected]
Bank And Credit Card
I've had nothing but a horrible experience with this bank! I had a credit card and they posted online that I had no balance and stopped sending me statements for four months, in the fifth month I got a 2nd notice (did not receive a first notice) (also they had the correct mailling address in their system and I never moved) that I have a past due account and I haven't been making my payments. So I got overdue fees and they messed with my credit. On the bank end the website more then half the time doesnt work because of maintence problems and your money doesnt always transfer when it should! Horrible experience with people not willing to help either! Would never reccomend!
Data as of Q4 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 66752 |
| Year Chartered | 1949 |
| Employees | 454 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.77% |
| Return on Equity - YTD | 6.84% |
| Annual Interest Income | $49.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $857.6MM$753.8MM |
| Loans | Q4 2019vs Q4 2018 | $695.3MM$601.8MM |
| Deposits | Q4 2019vs Q4 2018 | $630.4MM$654.9MM |
| Equity Capital | Q4 2019vs Q4 2018 | $94.0MM$87.4MM |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $9.9MM$10.5MM |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $21.2MM$20.1MM |
| Real Estate Owned | Q4 2019vs Q4 2018 | $406.00K$432.00K |
