Marine Federal Credit Union is headquartered in Jacksonville and is the 8th largest credit union in the state of North Carolina. It is also the 443rd largest credit union in the nation. It was established in 1959 and as of December of 2019, it had grown to 225 employees and 83,034 members at 15 locations. Marine Federal Credit Union has a B+ health rating.
Field of Membership Restrictions
Membership in Marine Federal Credit Union is open to anyone through joining the Marine Corps Museum Support Association through the credit union ($25 contribution). Membership is also open to those who currently serve or are retired military personnel associated with MCB Camp Lejeune and MCAS New River, Jacksonville, North Carolina, and MCB Quantico, Virginia, including Department of Defense or Non-Appropriated Fund civilians. Also available to immediate family members of the military personnel eligible and to select business associates.
See current membership details
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Great For Me
I've been member since 2000, some of the recent changes I don't like, but admit it is because I am much older, liked the real simplicity of the older setup online. However I have always been able to log on, only have had problem during storms and such; I've always been able to contact customer service quickly on the phone and have always had issues resolved quickly. I guess it depends on what you do and need, but they have met my needs for years.
Marine Federal Credit Union Is Semper Garbage
This credit union has to be the poorest excuse for a credit union I have ever seen. The customer service is extremely awful. It takes you at least 10-15 mins. to get through to a local branch or their 1-800 number. The inside of every branch is ghetto. You'll see graffiti at the customer service desk. Definitely "D" team. To be associated using Marine in their name is shameful. I only became a member because I was a Marine.
Terrible Customer Service
This bank is awful. Terrible customer service, and it seems as if their system is down every other day. It took me THREE WEEKS to get in contact with someone about an auto loan, even after calling every day and leaving messages.
MFCU Is Garbage
Terrible bank, their employees are snakes. Go with a different credit union.
Data as of Q4 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 12977 |
| Year Chartered | 1959 |
| Employees | 225 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.07% |
| Return on Equity - YTD | 12% |
| Annual Interest Income | $31.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $717.2MM$733.5MM |
| Loans | Q4 2019vs Q4 2018 | $485.3MM$480.0MM |
| Deposits | Q4 2019vs Q4 2018 | $643.8MM$670.1MM |
| Equity Capital | Q4 2019vs Q4 2018 | $64.4MM$55.4MM |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $8.2MM$12.2MM |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $2.9MM$3.8MM |
| Real Estate Owned | Q4 2019vs Q4 2018 | $0$0 |
