Mascoma Bank (NH) is headquartered in Lebanon and is the largest bank in the state of New Hampshire. It is also the 428th largest bank in the nation. It was established in 1899 and as of December of 2020, it had grown to 352 employees at 28 locations. Mascoma Bank (NH) has an A health rating.
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Banking Here Was The Best Thing I Ever Did
Five years ago I was new to running a small business. Working with Mascoma was the best decision I ever made. You can always get a human being on the phone. They are wonderful.
I like the mobile app, too. Depositing small checks is a breeze.
Then came COVID. Every one of my cohorts tried to get a PPP loan, and I'm the first one who did. Because of Mascoma.
Thank you.
The Best Local Bank
Mascoma Savings Bank in Lebanon , NH. is by far the best local bank I have used. I have tried all of them. Woodsville Guaranty Savings, Wells River Savings, Franklin Savings Bank and Lake Sunapee Bank. I am now back at Mascoma Savings. They have great hours and many locations that are convenient for me. The customer service is wonderful. Every so often the employee that helped me open my account calls just to ask how everything is going. They really seem to care about the customers. The fees are very reasonable and competitive with other banks in my area. The online banking app is the best. I love being able to deposit my check with out going to the bank. Haven't had one issue with any of the online services. I tell everyone they should give them a try.
Dont Do Your Banking With Them
There customer service is really bad. Never seen such bad service. They are constantly getting your card and account information lost or stolen. There constantly having to send new cards out. And most of the time the cards dont show up or "get lost". There Atms are always out of service all the time or issues. I dont trust them, they do nothing the I help with problems. I started banking with another bank that is far far better in all aspects. And I banked with them for years. They gone down hill quality of service wise.
Find another bank trust me, you wont regret it
Data as of Q4 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 18013 |
| Year Established | 1899 |
| Employees | 352 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.77% |
| Return on Equity - YTD | 8.42% |
| Annual Interest Income | $77.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $2.39B$1.94B |
| Loans | Q4 2020vs Q4 2019 | $1.84B$1.62B |
| Deposits | Q4 2020vs Q4 2019 | $2.11B$1.67B |
| Equity Capital | Q4 2020vs Q4 2019 | $210.7MM$183.1MM |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $18.1MM$15.5MM |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $1.6MM$1.4MM |
| Real Estate Owned | Q4 2020vs Q4 2019 | $0$0 |
