Member One Federal Credit Union


Overview / Commentary
540-982-8811
625 Williamson RD NE
Roanoke, VA 24016

Member One Federal Credit Union is headquartered in Roanoke and is the 11th largest credit union in the state of Virginia. It is also the 279th largest credit union in the nation. It was established in 1940 and as of December of 2023, it had grown to 326 employees and 150,330 members at 14 locations. Member One Federal Credit Union's CD rates are 4X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Member One Federal Credit Union is open to those who live, work, worship, or attend school in Franklin or Montgomery Counties or in Altavista, Radford, or Vinton, Virginia. Membership is also open to those who live, work, attend school or worship in select areas of Amherst, Bedford, Botetourt, Campbell, Forest, Lynchburg, Roanoke, or Salem, Viriginia or select areas of Pittsylvania County.
See current membership details

Reviews (4)

I love my Credit Union

Posted by: |

I would never leave my credit union. The main objective of my credit union, like all others, is to support its customers rather than its stock holders. Credit Unions are smaller and more personal than a large bank. When I enter my Credit Union I know the employees by name and they know who I am as well. I have never been made to feel like a number when I call; instead I am treated as if I am the most important person that has contacted them all day. My credit union has given me the best rates when I bought a car, and was first in line to offer me an outstanding rate on my home improvement loan. I have one of the largest banks and despite the benefit of lowered rates on their services for being an employee as well as the country wide availability of ATMs and branches, they still couldn't meet the level of service or competitive rates offered by my local credit union.

Long Time Customer, Always Happy With Service

My wife and I have had a checking and savings account with MemberOne FCU for over a decade. They've never charged unreasonable fees and there are enough locations in our area that convenience is not a problem. The staff is always efficient whether you're visiting inside, going through the drive-thru, or banking online. Their online services allow you to keep track of your spending without keeping a written account. It also allows you to move money between accounts or pay your bills. Currently my paycheck is direct deposited into my MemberOne account. I also have a visa check/debit card from MemberOne so I rarely ever have to carry cash. If I need to check my balance I can do so over the phone or through my mobile browser in just a few minutes. Overall, I'm completely satisfied with MemberOne Credit Union.

Don't Give Your Money To Frauds.

Posted by: |

Get a dog and keep your money at home. It will be far safer than giving it to MemberOne . The will let frauds steel your money and will not reimburse it. Maybe they are in cahoots with these frauds? Check out their deplorable BBB profile and yelp reviews. Learn from my expensive lesson and go elsewhere! They will monitor these reviews and all of the sudden act like they care. They had three months of me calling Member Services to care. MemberOne I will tell you the same thing your Member Services representative told me. You are SOL.

They Let Frauds Steel My Money.

Posted by: |

They let frauds steel my money. They admitted they were fraudulent charges but refused to reimburse me. So much for security. $600 I will never get back. They blamed my loss on me and blamed their poor customer service on their third party contractors. Wasted hours of my time, and reinsured me over a 3 month period that they everything would be fine. Here is their BBB rating.

https://www.depositaccounts.com/banks/member-one-cu.html#reviews



Health

Health Grade Components

Overall
NCUA #4035
Year Chartered1940
Employees326
Primary Regulator
Profit Margin
Return on Assets - YTD0.6%
Return on Equity - YTD6.68%
Annual Interest Income$73.5MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$1.69B$1.55B
LoansQ4 2023vs Q4 2022$1.49B$1.36B
DepositsQ4 2023vs Q4 2022$1.42B$1.37B
Equity CapitalQ4 2023vs Q4 2022$150.9MM$145.5MM
Loan Loss AllowanceQ4 2023vs Q4 2022$10.6MM$7.1MM
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$8.9MM$7.1MM
Real Estate OwnedQ4 2023vs Q4 2022$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Member One Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Member One Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.60%*-$500Super Squirrels Savings Account
OTHER TIERS: 0.20% $2k+ | 0.40% $500 - $2k
0.60%*-$500Generation One Savings Account
OTHER TIERS: 0.20% $2k+ | 0.40% $500 - $2k
0.10%$250-Primary Membership Account
0.10%$100-Other Savings Account
0.10%$100-Vacation Club
0.10%$100-Christmas Club
0.10%$50-Educational IRA (Coverdell)
0.10%$50-IRA Regular Savings
0.10%$250-Business Savings

Member One Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.00%*$250k*-Choice Money Market Shares
OTHER TIERS: 0.50% $2k - $10k | 0.60% $10k - $25k | 0.70% $25k - $50k | 0.80% $50k - $100k | 0.90% $100k - $250k
1.00%*$250k*-Business Money Market Accounts
OTHER TIERS: 0.50% $2k - $10k | 0.60% $10k - $25k | 0.70% $25k - $50k | 0.80% $50k - $100k | 0.90% $100k - $250k

Member One Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%$50k-Checking Accounts

Member One Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.20%$10k-10 Month CD Special - New Money
4.20%$10k-Business 10 Month CD Special - New Money
4.15%$1k-15 Month CD
4.15%$1k-Business 15 Month CD
4.00%$10k-13 Month CD
4.00%$10k-Business 13 Month CD
4.00%$500-12 Month Super Squirrels Share Certificate
4.00%$500-12 Month Generation One Share Certificate
4.00%$1k-12 Month CD Special
4.00%$1k-Business 12 Month CD Special
3.85%$1k-21 Month CD
3.85%$1k-Business 21 Month CD
1.10%$10k-60 Month CD
1.10%$10k-Business 60 Month CD
1.00%$1k-48 Month CD
1.00%$1k-Business 48 Month CD
0.80%$1k-36 Month CD
0.80%$1k-Business 36 Month CD
0.70%$1k-24 Month CD
0.70%$10k-Business 19 Month CD
0.70%$1k-Business 24 Month CD
0.70%$10k-19 Month CD
0.60%$1k-18 Month CD
0.60%$10k-14 Month CD
0.60%$5k-11 Month CD
0.60%$5k-Business 11 Month CD
0.60%$10k-Business 14 Month CD
0.60%$1k-Business 18 Month CD
0.50%$1k-9 Month CD
0.50%$1k-Business 9 Month CD
0.45%$1k-6 Month CD
0.45%$1k-Business 6 Month CD
0.25%$1k-12 Month No Penalty CD

Member One Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.00%$1k-1 Year IRA Special
1.25%$1k-7 Year IRA
1.10%$1k-5 Year IRA
1.00%$1k-4 Year IRA
0.80%$1k-3 Year IRA
0.70%$1k-2 Year IRA
Locations

Availability



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