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Overview / Commentary
540-982-8811
202 4th St NE Bldg C
Roanoke, VA 24016

Member One Federal Credit Union is headquartered in Roanoke and is the 13th largest credit union in the state of Virginia. It is also the 332nd largest credit union in the nation. It was established in 1940 and as of December of 2016, it had grown to 223 employees and 98,860 members at 13 locations. Member One Federal Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Member One Federal Credit Union is open to those who live, work, worship or attend school in Franklin or Montgomery Counties or in Altavista, Radford, or Vinton, Virginia. Membership is also open to those who live, work, attend school or worship in select areas of Amherst, Bedford, Botetourt, Campbell, Forest, Lynchburg, Roanoke, or Salem, Viriginia or select areas of Pittsylvania County.
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Reviews (2)

I love my Credit Union

Posted by: Susan | Sep 13, 2014

I would never leave my credit union. The main objective of my credit union, like all others, is to support its customers rather than its stock holders. Credit Unions are smaller and more personal than a large bank. When I enter my Credit Union I know the employees by name and they know who I am as well. I have never been made to feel like a number when I call; instead I am treated as if I am the most important person that has contacted them all day. My credit union has given me the best rates when I bought a car, and was first in line to offer me an outstanding rate on my home improvement loan. I have one of the largest banks and despite the benefit of lowered rates on their services for being an employee as well as the country wide availability of ATMs and branches, they still couldn't meet the level of service or competitive rates offered by my local credit union.

Long Time Customer, Always Happy With Service

My wife and I have had a checking and savings account with MemberOne FCU for over a decade. They've never charged unreasonable fees and there are enough locations in our area that convenience is not a problem. The staff is always efficient whether you're visiting inside, going through the drive-thru, or banking online. Their online services allow you to keep track of your spending without keeping a written account. It also allows you to move money between accounts or pay your bills. Currently my paycheck is direct deposited into my MemberOne account. I also have a visa check/debit card from MemberOne so I rarely ever have to carry cash. If I need to check my balance I can do so over the phone or through my mobile browser in just a few minutes. Overall, I'm completely satisfied with MemberOne Credit Union.



Health

Health Grade Components

Overall
NCUA #4035
Year Chartered1940
Employees223
Primary Regulator
Profit Margin
Return on Assets - YTD0.55%
Return on Equity - YTD5.89%
Annual Interest Income$30.9MM
Assets and Liabilities
AssetsQ4 2016vs Q4 2015$826.7MM$761.8MM
LoansQ4 2016vs Q4 2015$677.3MM$601.3MM
DepositsQ4 2016vs Q4 2015$743.7MM$673.8MM
Equity CapitalQ4 2016vs Q4 2015$76.4MM$71.7MM
Loan Loss AllowanceQ4 2016vs Q4 2015$8.2MM$6.7MM
Unbacked Noncurrent LoansQ4 2016vs Q4 2015$5.9MM$7.5MM
Real Estate OwnedQ4 2016vs Q4 2015$288.00K$68.00K
Rates

Rates for Member One Federal Credit Union are currently being reviewed.

Locations

Member One Federal Credit Union has 13 locations. Click to view all Member One Federal Credit Union locations.