Members Community Credit Union is headquartered in Muscatine and is the 30th largest credit union in the state of Iowa. It is also the 2,050th largest credit union in the nation. It was established in 1957 and as of September of 2020, it had grown to 20 employees and 7,723 members at 2 locations. Members Community Credit Union has a B+ health rating.
Field of Membership Restrictions
Membership is open to those who live or work in Scott, Muscatine, Louisa, Cedar, and Johnson Counties in Iowa or Rock Island County in Illinois. Membership is also open to employees and retirees of HNI Corporation and its subsidiaries.
See current membership details
Excellence in Service
I have been involved with Members Community Credit Union for many years. Members Community Credit Union exemplifies excellence in banking. The staff is knowledgeable, friendly, and helpful. The staff is willing to work with you and resolve any issues in a very timely manner. Members Community offers numerous services at very competitive rates. Members Community offers big bank services with credit union service. My siblings, parents, and many of my relatives are with Members Community. I will stay with Members Community Credit Union for the foreseeable future.
Not Really My Cup Of Tea
I had recently closed my account with Members Community Credit Union as many of their policies and rules have changed over he past 12 months. But that was not my only reasoning to leaving this credit union behind. I found their online website difficult to navigate. The online account login is difficult to even find on their website, and I find the font to be less than attractive. I tried navigating my online account couple of months ago to see if I could easily update my billing address as I was moving. Nope. I could not find any information on how to change of update my account address. Customer service wasn't any help. I was on the phone for maybe 20 minutes trying to reach a representative, turns out it was all just animated voices and multiple selections leaving me with an unchanged address.
Data as of Q3 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 62683 |
| Year Chartered | 1957 |
| Employees | 20 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.45% |
| Return on Equity - YTD | 4.82% |
| Annual Interest Income | $1.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2020vs Q3 2019 | $73.3MM$62.6MM |
| Loans | Q3 2020vs Q3 2019 | $47.8MM$47.4MM |
| Deposits | Q3 2020vs Q3 2019 | $61.5MM$51.6MM |
| Equity Capital | Q3 2020vs Q3 2019 | $6.9MM$6.5MM |
| Loan Loss Allowance | Q3 2020vs Q3 2019 | $311.00K$210.00K |
| Unbacked Noncurrent Loans | Q3 2020vs Q3 2019 | $295.00K$753.00K |
| Real Estate Owned | Q3 2020vs Q3 2019 | $0$0 |