Merrimack County Savings Bank is headquartered in Concord and is the 5th largest bank in the state of New Hampshire. It is also the 865th largest bank in the nation. It was established in 1867 and as of December of 2019, it had grown to 167 employees at 9 locations. Merrimack County Savings Bank has an A health rating.
I have been a customer at thus bank for many years. The staff has always been helpful and knowledgeable. I have had some financial issues and they have gone out of their way to help. At one point my checking account was showing withdrawls that I had not made. They helped me stop the withdrawals and put me in touch with the correct government agencies to talk to. They saved me a lot of money!
I have been a customer at Merrimack County Savings Bank for many years. I chose this bank because it is a small bank that is very active in the community. Since being a member I have had a couple of times where I had to talk about a problem I was having, One time I was having a problem with withdrawals being made online but I had no idea who the people were. The bank instantly froze my account, credited me the money that had been taken out and went online to see who they were. It turned out to be a company who delt with adult things. The date and times of the transactions were the same as the times I was on a school field trip. Because of their speed I did not loose more money. The bank notified the FBI and they delt with the company. The people at the Merrimack could have stopped at freezing the account but I feel they went above and beyond for me.
I have delt with several banks in my lifetime. The customer service I receive at Merrimack County Savings Bank has been excellent! A short time ago I noticed a couple of online withdrawals from a company I did not recognize. The representative at the bank put an immediate stop on my account and a hold on a transaction that had not gone through yet. She went on line and looked up the company to see who they were and what they sold. It turned out to be an adult site! Someone had obtained my information and was using it on the site. This could have led to my having serious professional issues and monetary issues. Teachers and adult sites don't mix well! I ended up talking to a FBI agent who helped resolve the issues. If the bank hadn't been so quick and thorough they migjt have gotten away with my money and reputation!
I travel quite often and at one time was in the southeast. I was in an area with out good phone service, but when I did get to an area where I did have phone service, I found I had a voice mail from my banks security firm. They asked me to call, I did and they confirmed someone had used my debit card, so they shut my card off. They had me call my bank, which I did. My bank stayed on the phone with me and let me drive to two atm's to take out money. They would turn my card on when I used the atm and shut it off till I got to another one. This was the only way I could have gotten home, only have $5 dollars cash on me otherwise.
Also, a few days before I was ready to travel, someone in China emptied my account. The bank worked with me to get the money back and get me a new debit card before I was to leave. Exceptional customer service and I wouldn't go to another bank because of how they treat their customers.
STAY AWAY from Merrimack County Savings Bank for mortgages! They just did a bait & switch on my friend. She was approved for a 5% mortgage, both verbally and in writing, and just as they were about to close the commitment letter says 20% down. Their loan person there is Cliff Colquitt. He's AWFUL, won't give them any explanation on this bait & switch. My friend and her husband are first time buyers, new to this, great borrowers, have had steady employment for a long time and they have excellent credit. STAY AWAY FROM MERRIMACK COUNTY!
|FDIC Certificate #||17960|
|Return on Assets - YTD||0.66%|
|Return on Equity - YTD||6.56%|
|Annual Interest Income||$37.7MM|
|Assets and Liabilities|
|Assets||Q4 2019vs Q4 2018||$938.4MM$895.8MM|
|Loans||Q4 2019vs Q4 2018||$794.3MM$732.2MM|
|Deposits||Q4 2019vs Q4 2018||$704.1MM$659.4MM|
|Equity Capital||Q4 2019vs Q4 2018||$94.8MM$87.7MM|
|Loan Loss Allowance||Q4 2019vs Q4 2018||$5.9MM$5.0MM|
|Unbacked Noncurrent Loans||Q4 2019vs Q4 2018||$1.8MM$1.1MM|
|Real Estate Owned||Q4 2019vs Q4 2018||$0$257.00K|
Rates for Merrimack County Savings Bank are currently being reviewed.
|Merrimack County Savings Bank Locations|
|Integra Drive Branch||1 Integra Drive||Concord, NH 03302|
|Nashua Branch||101 Broad Street||Nashua, NH 03064|
|North State Street Branch||167 North State Street||Concord, NH 03301|
|Concord Branch||190 North Main Street||Concord, NH 03301|
|Contoocook Branch||35 Kearsarge Avenue||Contoocook, NH 03229|
|Bow Branch||503 South Street||Bow, NH 03304|
|Merrimack County Savings Bank||89 North Main Street||Concord, NH 03301|
|Hooksett Branch||530 West River Road||Hooksett, NH 03106|
|Londonderry Turnpike Road Hooksett B||360 Londonderry Turnpike Road||Hooksett, NH 03106|