Metro Credit Union is headquartered in Chelsea and is the 2nd largest credit union in the state of Massachusetts. It is also the 132nd largest credit union in the nation. It was established in 1926 and as of September of 2024, it had grown to 319 employees and 216,366 members at 18 locations. Metro Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Metro Credit Union is open to those who live, work, attend school or own a business in the Massachusetts counties of Barnstable, Bristol, Essex, Hampden, Hampshire, Franklin, Middlesex, Norfolk, Plymouth, Suffolk, or Worcester, or in the New Hampshire counties of Hillsborough, Cheshire, or Rockingham.
See current membership details
Related Posts
8/3 - Metro Credit Union (MA/NH) 24-Month CD Special Is A Rate-Leader
3/2 - Metro Credit Union (MA/NH) Offers Rate-Leading 24-Month CD Special
7/22 - Metro Credit Union (MA/RI) Adds Rate-Leading IRA CD Specials
3/7 - 18-Month CD Special, 2.25% APY
2/16 - High Yield Savings, 1.75% APY
11/10/16 - Metro CU (MA) Raises Rate Online Money Market
6/19/16 - High Yield Savings 1.20% $50K Min
7/7/15 - Metro Credit Union (MA) Introduces Online Money Market
11/8/14 - Metro Credit Union (MA) Raises Rate On High Yield Savings - $25K Minimum
7/28/13 - Metro CU In MA 1.15% 12 Month CD
12/19/12 - Metro CU In MA 1.10% Savings Account
7/3/07 - 5.55% 13-Month CD at a Massachusetts CU (Metro).
6/30/06 - 5.75% 12-Month / 5.80% 36-Month CD at a Massachusetts CU
Pay My Bills
I have opened money market last October at Metro.This account has an option to pay bills. I tried to sign up for that feature multiple times.Every time I got error message that it is not available at this time.I called customer service multiple times.They had no idea how to fix it.Every time I called them I was told that somebody will call me the next day with information regarding this issue They never called me.So now I decided to close my account.Those people are not trained properly. Very annoying experience.
Impossible To Dispute An Issue
Have a house mortgage with Metro, which was working fine until they transitioned between systems and there was a hickup in the auto-transfer from my external bank account. Two payments were missed until I was notified at which point I immediately payed the balance and restarted the auto-transfer. Got dinged with late fees and late payment in my credit report.
I've been calling Metro about this six times now and each time they tell me that this will be resolved since it wasn't my fault and that somebody will reach out to me. However, nobody ever calls.
Very frustrating.
Stay Away.
Absolute garbage bank. NO professionalism and NO intelligence. You money IS NOT SAFE HERE! The staffing is inept and unknowledgeable in their supposed fields. Personal information is not handled properly and has a high risk of being lost or stolen.
Data as of Q3 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 66364 |
| Year Chartered | 1926 |
| Employees | 319 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.23% |
| Return on Equity - YTD | 2.84% |
| Annual Interest Income | $111.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2024vs Q3 2023 | $3.44B$3.34B |
| Loans | Q3 2024vs Q3 2023 | $2.98B$2.97B |
| Deposits | Q3 2024vs Q3 2023 | $2.73B$2.64B |
| Equity Capital | Q3 2024vs Q3 2023 | $275.2MM$251.9MM |
| Loan Loss Allowance | Q3 2024vs Q3 2023 | $14.8MM$12MM |
| Unbacked Noncurrent Loans | Q3 2024vs Q3 2023 | $4.2MM$3.8MM |
| Real Estate Owned | Q3 2024vs Q3 2023 | $0$0 |
