ORNL Federal Credit Union


Overview / Commentary
865-688-9555
221 S Rutgers Ave
Oak Ridge, TN 37830

ORNL Federal Credit Union is headquartered in Oak Ridge and is the 4th largest credit union in the state of Tennessee. It is also the 108th largest credit union in the nation. It was established in 1948 and as of March of 2025, it had grown to 535 employees and 219,935 members at 32 locations. ORNL Federal Credit Union has an A health rating.

Field of Membership Restrictions

Membership in ORNL Federal Credit Union is open to those who live, work, worship, or attend schools in the Tennessee counties of Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Hamblen, Jefferson, Knox, Loudon, McMinn, Meigs, Monroe, Morgan, Rhea, Roane, Scott, Sevier, or Union.
See current membership details

Reviews (2)

WORST BANKING EXPERIENCE POSSIBLE!!!

i can't say they outright lie to you, they just don't tell you the whole story. Example: They bragged about their new mobile app and how you can make deposits directly from your phone. What they DIDN'T say was they would be placing a 9 day HOLD on those deposits! Gee, don't you think that would've been helpful information for me to know before I used it? Or, although they seem happy to have you as a new customer, they don't tell you that since you're a new customer your account will be flagged for 30 days, meaning any checks you deposit will receive an automatic 9 day HOLD placed on them regardless of whom they are drawn on!!! CROOKED ASSSHOLES!!!!

Need A 0 Star Rating

Posted by: |

Been with ornl for 17 years and the past 4 to 5 years it has gone down hill, I’ve had the worst time with debit cards and changing address! First my debit card expired while I was on vacation and they never sent me a new one so I went to the bank to ask about that and they avoided the question and just made me a new card and told me to have a nice day. And now they have changed the cards and just asked about it and they said we sent one in November, and they sent it to my old address and told me I will have to report it lost or stolen like what!! I’ve told you all my new address multiple times and they can’t get nothing right. That’s just a small amount of problems I’ve had with them.
I WILL BE CLOSING MY ACCOUNT after 17 years with them



Health

Health Grade Components

Overall
NCUA #5797
Year Chartered1948
Employees535
Primary Regulator
Profit Margin
Return on Assets - YTD1.09%
Return on Equity - YTD9.77%
Annual Interest Income$55.5MM
Assets and Liabilities
AssetsQ1 2025vs Q1 2024$4.29B$3.77B
LoansQ1 2025vs Q1 2024$3.48B$3.11B
DepositsQ1 2025vs Q1 2024$3.59B$3.16B
Equity CapitalQ1 2025vs Q1 2024$470.8MM$408.5MM
Loan Loss AllowanceQ1 2025vs Q1 2024$37.9MM$29.5MM
Unbacked Noncurrent LoansQ1 2025vs Q1 2024$14.6MM$10.4MM
Real Estate OwnedQ1 2025vs Q1 2024$0$87K
Rates

Sorry, we do not have rate data for ORNL Federal Credit Union.

Locations

Availability



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