Mid-Atlantic Federal Credit Union

Overview / Commentary
12820 Wisteria Dr
Germantown, MD 20874

Mid-Atlantic Federal Credit Union is headquartered in Germantown and is the 20th largest credit union in the state of Maryland. It is also the 816th largest credit union in the nation. It was established in 1968 and as of March of 2024, it had grown to 59 employees and 19,063 members at 4 locations. Mid-Atlantic Federal Credit Union's CD rates are 6X the national average, and it has a B+ health rating.

Field of Membership Restrictions

Membership in Mid-Atlantic Federal Credit Union is open to those who live, work, worship, or attend school in Montgomery County, Maryland. Immediate family and household members of anyone eligible to join also qualify for membership.
See current membership details

Reviews (2)

Lousy Customer Service

Posted by: |

Customer service is all any business has going for it. Products are all the same but your customer service process and your employees (face & voice) of the business is paramount. I have on several occasions found Mid Atlantic customer service to be one of the worst in banking I've ever encountered. Not so much the tellers who are very pleasant but the management stinks. Th3e supervisors at member services are lousy and the call center is a mess. I encountered a problem with my account and it took me talking to 5 different reps to which I received no real answers to my problem and was left on hold twice to which some other rep picked up and I had to explain why I was calling all over again. I then went to on line banking and sent an email. Called back the next day and was told by a not so nice rep that her supervisor has sent me an email response that she will contact me next week Tuesday but until then I don't have access to debit card. I have to come into the bank to retrieve funds... but it's a holiday weekend and they'll be closed for the next three days. This is outrages and non customer friendly to you have funds but we can't do anything about you having access to them via your debit card until we return from a holiday weekend. What does your customer do for their funds over that holiday weekend. This bank has really declined in the last 3 years as far as I'm concerned they are really bad on providing their customers service.

Unreasonable Fees

Posted by: |

I put savings in an account at Mid-Atlantic and logged in years later to see that my savings had halved due to a recurring fee that I'd been getting. They did not send me statements and refused to provide any statements beyond a year so I could see where my savings had disappeared to in fines. I wasn't using the account at all, so was not using the money, but saving it away (or so I thought). They refunded a small amount of the fee and told me that I should have been monitoring my account more regularly for potential fees. This was an account that I wasn't using as my primary account so when I moved and didn't update my address online, they assessed a "bad address fee" monthly which almost drained my account had I not logged in to check on it. They were unsympathetic and I absolutely would not recommend them.


Health Grade Components

NCUA #18716
Year Chartered1968
Primary Regulator
Profit Margin
Return on Assets - YTD3.92%
Return on Equity - YTD38.97%
Annual Interest Income$4.6MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$423.7MM$417.9MM
LoansQ1 2024vs Q1 2023$316.5MM$329MM
DepositsQ1 2024vs Q1 2023$376.7MM$381.1MM
Equity CapitalQ1 2024vs Q1 2023$41.7MM$32.9MM
Loan Loss AllowanceQ1 2024vs Q1 2023$1.5MM$1.5MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$904K$308K
Real Estate OwnedQ1 2024vs Q1 2023$0$0
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Always verify rates and promotions with the bank or credit union. We are not Mid-Atlantic Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Mid-Atlantic Federal Credit Union Savings Account Rates

3.00%*$0$15kKasasa Saver
OTHER TIERS: 0.83% $15k+
1.25%*$0$500Cash Critters Club for Kids
OTHER TIERS: 0.52% $500+
0.50%$5-Regular Shares
0.50%$5-Holiday Club
0.50%$250-Business Regular Shares
0.50%$5-Special Savings

Mid-Atlantic Federal Credit Union Money Market Rates

1.70%*$1m*-Money Market Plus (MMP) Account
OTHER TIERS: 1.00% $0 - $100k | 1.10% $100k - $250k | 1.30% $250k - $500k | 1.50% $500k - $1m
1.70%*$1m*-Commercial Money Market Account
OTHER TIERS: 1.00% $250k - $500k | 1.10% $0 - $100k | 1.30% $500k - $1m | 1.50% $100k - $250k
1.00%$0-IRA Daily Money Market

Mid-Atlantic Federal Credit Union Checking Account Rates

5.00%*$0$10kKasasa Cash
OTHER TIERS: 0.91% $10k+
1.00%*$0$500Student Plus Checking
OTHER TIERS: 0.35% $500+

Mid-Atlantic Federal Credit Union CD Rates

5.10%$1k-1 Year Regular Share CD
5.05%$1k-6 Month Regular Share CD
4.95%$1k-3 Month Regular Share CD
4.85%$250-18 Month Accumulator Share CD
4.85%$1k-30 Day Regular Certificate
4.45%$1k-2 Year Regular Share CD
4.40%$1k-5 Year Regular Share CD
4.35%$1k-4 Year Regular Share CD
4.30%$1k-3 Year Regular Share CD

Mid-Atlantic Federal Credit Union IRA Rates

5.10%$1k-1 Year IRA Certificate
5.05%$1k-6 Month IRA Certificate
4.85%$250-18 Month IRA Accumulator Certificate
4.45%$1k-2 Year IRA Certificate
4.40%$1k-5 Year IRA Certificate
4.35%$1k-4 Year IRA Certificate
4.30%$1k-3 Year IRA Certificate

Mid-Atlantic Federal Credit Union Locations
Branch Office12820 Wisteria DrGermantown, MD 20874-2627
Branch Office555 Quince Orchard RdGaithersburg, MD 20878
Branch Office10157 New Hampshire AveSilver Spring, MD 20903
Branch Office555 Quince Orchard RdGaithersburg, MD 20878-1437

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