Midfirst Bank is a privately held bank offering a range of personal, commercial, trust, and mortgage banking products and services.
On its personal banking side, Midfirst offers checking, savings, money market, and certificate of deposit accounts. Its checking options range from a reward account with performance requirements earning higher interest to a simple student account. The bank has a children’s savings account and program along with a basic savings account and features a money market account that increases earning power while maintaining liquidity. Midfirst also makes both fixed and callable CDs available to customers.
Midfirst Bank online banking features a sophisticated Internet platform from which customers can manage their accounts. The bank also has a mobile app that provides remote deposit capabilities as well as account management functions.
Midfirst Bank was originally established as the Oklahoma National Bank & Trust Company of Chickasha in 1911. In 1997 the bank changed its name to Midfirst Bank and three years later moved its headquarters to Oklahoma City, Oklahoma, where they remain today. The bank operates multiple branch locations across several states.
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WOW- Exceptional Service!
My wife and I recently opened 2 new accounts with MidFirst Bank. We went into the one at Yale & 91st Street in Tulsa. We had the pleasure of dealing with a young man named Kevin. He asked me several open ended questions to understand exactly what fit me best. I was impressed at the beginning, before he knew anything about me, he told my wife (Gayle) and I that he would be asking me some questions to ensure that he recommended the right products & services to fit our needs. I was quite taken back. Coming from the Bank of America- located across the street- to this... I was impressed from the get-go. Kevin made recommendations to us and then explained why he was recommending a certain account to us, based on the answers to his questions.
Kevin explained how MidFirst was a privately owned bank- based out of Oklahoma City. I really liked that. He stated that our money stays in our community instead of going "God knows where"... Did I mention he was funny to?
We opened up 2 checking accounts and moved a considerable amount of our assets to MidFirst.
I highly recommend MidFirst & Kevin to anyone who wants a small bank feel but with the bells and whistles of a big bank. You can even make a deposit by taking a picture of it on my android!
Thank you so much MidFirst & Kevin- great job!
Dr. & Mrs. B.
Midfirst Rocks My Socks Off. (Midfirst Bank VS. AT&T)
I locked myself out of my Midfirst account. I called in because you have to unlock it over the phone. On hold for about 30 seconds, then I was on the line with someone. I talked to the first girl and she was super super friendly. It was like she was smiling so big she was about to just laugh out of pure joy in talking to me. She had to transfer me, the wait was about 30 seconds and the second person was super nice too! She had already unlocked my account by the time I was on the phone with her. So basically she just had to ask if I needed anything else. Time: <2min Problem resolved: yes. Mood: Even better than it was to start with. Let's compare. When you call AT&T you typically wait on hold for 30 minutes, then you get to the tier 1 person. They can't help, don't know how to help, and don't really care about your opinion of the company. They take a bunch of information to confirm your identity at the beginning of the conversation, and then you struggle through their inability to assist you for 10 minutes. Then they tell you they have to transfer you to someone else (thank goodness, because they are so tired of having to deal with a customer). They transfer you, and you sit on hold for 15 minutes. Then you get someone else who is slightly less interested in helping you than the last person. They ask you all of the exact same questions to confirm your identity, and then they spend 10 minutes figuring out that they can't or won't help you. Can you talk to a supervisor? No, we don't have supervisors that handle customer issues. etc. etc. This could go on through 3 or more transfers. Time: 45 minutes to 90 minutes. Problem resolved: no. Mood: pissed off to the point of screaming at someone.
Way Too Difficult To Do Anything On Their Website
The poorest excuse for a website I've seen. Maybe it was ok in the 90's. There is no search capability. Just a bunch of worthless FAQ documents. I challenge you to find your complete account number and routing number once logged in. Never located it. Never found any information on how to find it in their FAQ. I'm done with them and it was only after a week. The process to open the account is arduous. Funding the account takes days. Long holds once the funding was received. No modern features like Zelle. An automatic transfer to an external account was cancelled with no explanation. They are just horrible. I went back to my "big bank" and had a new account open and funded in 10 minutes.
Best Bank Ever
Wow. What a great bank .I bank at midfirst on 75th and cactus .They are the best team I've ever worked with.The manager Vince great guy!! I can't sat enough of what a great team they are. Always ready to help. Friendly and very professional .They make you feel like family .There always happy to see you come in.Vince runs a great bank .He goes the extra mile to help you.
Data as of Q1 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 4063 |
| Year Established | 1911 |
| Employees | 2925 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 2.62% |
| Return on Equity - YTD | 35.39% |
| Annual Interest Income | $300.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2021vs Q1 2020 | $31.48B$24.20B |
| Loans | Q1 2021vs Q1 2020 | $25.57B$16.66B |
| Deposits | Q1 2021vs Q1 2020 | $19.58B$12.92B |
| Equity Capital | Q1 2021vs Q1 2020 | $2.50B$1.53B |
| Loan Loss Allowance | Q1 2021vs Q1 2020 | $211.8MM$126.1MM |
| Unbacked Noncurrent Loans | Q1 2021vs Q1 2020 | $101.4MM$43.7MM |
| Real Estate Owned | Q1 2021vs Q1 2020 | $10.3MM$15.2MM |
