Mutual Savings Credit Union is headquartered in Hoover and is the 24th largest credit union in the state of Alabama. It is also the 1,213th largest credit union in the nation. It was established in 1936 and as of September of 2022, it had grown to 74 employees and 23,016 members at 9 locations. Mutual Savings Credit Union has a B+ health rating.
Mutual Savings Credit Union is open to: (1) those who attend school, live, worship, or work in Autauga, Bibb, Blount, Chilton, Clay, Coosa, Dallas, Jefferson, Shelby, St. Clair, Talladega, Tuscaloosa, or Walker counties or within a 50-mile radius of Alexander City, Alabama; (2) family of existing Mutual Savings members; (3) an employee of a Mutual Savings sponsor group.
See current membership details
Customer service at this bank is HORRIBLE!!! If you ever get anyone on the phone, let expect you to pay a $3.00 fee. Mrs. Jackson over in loans is the rudest person in the HISTORY of customer service . When I asked to speak to her supervisor after she started yelling at me, she replied by saying "I am someone else!". I was calling because they debited my account without my authorization...and got absolutely NOTHING resolved. Steer clear of this bank! I wouldn't finance a piece of bubble gum or give them 50 cents to put in an account with my name on it!!!!!!!!!
I have not been happy with the service the credit union provides. It is difficult to get anyone on the phone, or get a straight answer to any of my questions. If I could move my loan, I would.
Overall | |
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NCUA # | 60501 |
Year Chartered | 1936 |
Employees | 74 |
Primary Regulator |
Profit Margin | |
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Return on Assets - YTD | 0.68% |
Return on Equity - YTD | 18.11% |
Annual Interest Income | $4.8MM |
Assets and Liabilities | ||
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Assets | Q3 2022vs Q3 2021 | $211.6MM$216.6MM |
Loans | Q3 2022vs Q3 2021 | $138.0MM$129.8MM |
Deposits | Q3 2022vs Q3 2021 | $199.3MM$194.1MM |
Equity Capital | Q3 2022vs Q3 2021 | $7.8MM$16.2MM |
Loan Loss Allowance | Q3 2022vs Q3 2021 | $876.00K$844.00K |
Unbacked Noncurrent Loans | Q3 2022vs Q3 2021 | $113.00K$77.00K |
Real Estate Owned | Q3 2022vs Q3 2021 | $0$1.1MM |
Rates for Mutual Savings Credit Union are currently being reviewed.
Mutual Savings Credit Union Locations | ||
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Branch Office | 199 Bessemer Super Hwy | Birmingham, AL 35228-2101 |
Branch Office | 1501 7th St S | Clanton, AL 35045-8785 |
Branch Office | 3596 Pelham Pkwy | Pelham, AL 35124-2034 |
Branch Office | 907 Medical Center Pkwy | Selma, AL 36701-6746 |
Branch Office | 136 Marketplace Cir Ste D | Calera, AL 35040 |
Branch Office | 1030 Lee St | Alexander City, AL 35010-2655 |
Branch Office | 2040 Valleydale Rd | Hoover, AL 35244-2006 |
Branch Office | 3000 Winewood Rd | Birmingham, AL 35215 |
Branch Office | 16072 Highway 216 | Brookwood, AL 35444 |