Mutual Security Credit Union

Not Recommended

Very unhappy with the CU--I opened my account in 1982, and I felt that as a long time member I deserved better than to have the CU remove all of my funds $5 at a time in a sudden change of policy last year. Sure, I should have paid attention to my statements, but as they have not varied much in the **40** years I have been a member, I really did not expect to suddenly have "inactivity fees" assessed until now my balance is pretty much 0. The person I spoke to claimed that the CU had ":reached out to me multiple times via email and phone" but could not tell me what email address or phone number they might have used, and I certainly did not receive any such communication. Beware, prospective members, as this institution apparently feels it should behave as a commercial bank does now. Too bad. I guess they can send my last 2 statements as they zero out my account completely, and at least I'll have the satisfaction of costing them a couple of postage stamps.