MyPoint Credit Union


Overview / Commentary
888-495-3400
9420 Farnham St
San Diego, CA 92123

MyPoint Credit Union is headquartered in San Diego and is the 83rd largest credit union in the state of California. It is also the 623rd largest credit union in the nation. It was established in 1948 and as of March of 2024, it had grown to 115 employees and 27,793 members at 7 locations. MyPoint Credit Union has a B+ health rating.

Field of Membership Restrictions

MyPoint Credit Union is open to those who live, work, or worship in San Diego or Riverside Counties in California. Immediate family may also join.
See current membership details

Reviews (3)

Worst Bank In The History Of Man

Worst service I've ever had from a bank. I paid my $5 "membership fee" and deposited money. Was going to get a car loan but didn't make sense. I left my funds in the account and later than week went online to start setting things up so I could direct deposit funds to that account, well their website is useless and so I never ended up doing it. Their hours are horrible... why would a bank close at 5pm every business day... most people work till 5pm.

Anyways, fast forward a few years and I remembered I had money in that account, went in to withdraw the funds and close the account. The branch manager said, "that account was closed out. there was no activity so we closed it". So you charge me a fee to become a "member", then I give you money to put in your bank and you say "pound sand, that money is gone. it costs us money for you to keep your money in here" ???? They should fire that branch manager, his name was Jeff.

Horrible Bank! Can't Even Give Them One Star!

Posted by: |

This is the WORST bank you will ever go to. Do yourself a favor and never go.
The worst customer service, will be on hold forever and don't ever be late on a payment
because your now in the "collection department" and will be treated like a criminal.
The same kind of person who likes giving someone a parking ticket is the same
kind of person you will deal with. And if you ask to speak to a manager, they
won't let you. They will keep you on hold forever and then conveniently hang
up on you. The worst!

Rates And Charges

Posted by: |

Something is happening at PLCU and it's not good. Share rates are dropping like lead flies and they now have started charging for their on-line Bill Pay service, which was previously free. Their rationale for charging is that they can no longer stand the approximately $7.00 per user that the outside bill payer service charges PLCU per month, so must charge half that amount to each user. This while other CU's have stopped charging and added services.

PLCU's rates have wallowed at the bottom of the local CU pile, while others offer rates a percent, or even two in some cases, higher for the same time frame in IRA and time deposits. PLCU offers no specials on short or interim time deposits to invite capital into their hands. 

Finally, communications to their management and even superviisory committee go unheeded, which is, to me, a really bad sign of problems at the top. I don't think they want to communicate with the depositors at all. In my case, it didn't matter as my funds went elsewhere. But for others, looking at your Health rating, maybe it's time to take a closer look and see what's going on here that might or might not give you comfort about this CU.



Health
B+

Health Grade Components

Overall
NCUA #68377
Year Chartered1948
Employees115
Primary Regulator
Profit Margin
Return on Assets - YTD0.32%
Return on Equity - YTD3.79%
Annual Interest Income$6.4MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$657.8MM$667.7MM
LoansQ1 2024vs Q1 2023$471.1MM$478.5MM
DepositsQ1 2024vs Q1 2023$581.4MM$594.2MM
Equity CapitalQ1 2024vs Q1 2023$56.3MM$54.8MM
Loan Loss AllowanceQ1 2024vs Q1 2023$1.6MM$1.6MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$516K$240K
Real Estate OwnedQ1 2024vs Q1 2023$0$0
Rates

Rates for MyPoint Credit Union are currently being reviewed.

Locations


MyPoint Credit Union Locations
Branch Office3003 Highland Ave Ste 102National City, CA 91950
Branch Office9420 Farnham StSan Diego, CA 92123
Branch Office16763 Bernardo Center DrSan Diego, CA 92128-2586
Branch Office780 Jamacha RdEl Cajon, CA 92019
Branch Office2610 El Camino Real Unit ACarlsbad, CA 92008-1214
Branch Office3777 Sports Arena BlvdSan Diego, CA 92110-5131
Branch Office3773 30th St Suite GSan Diego, CA 92104

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