MyPoint Credit Union


Overview / Commentary
888-495-3400
9420 Farnham St
San Diego, CA 92123

MyPoint Credit Union is headquartered in San Diego and is the 82nd largest credit union in the state of California. It is also the 594th largest credit union in the nation. It was established in 1948 and as of September of 2023, it had grown to 117 employees and 28,090 members at 7 locations. MyPoint Credit Union has a B+ health rating.

Field of Membership Restrictions

MyPoint Credit Union is open to those who live, work, or worship in San Diego or Riverside Counties in California. Immediate family may also join.
See current membership details

Reviews (3)

Worst Bank In The History Of Man

Worst service I've ever had from a bank. I paid my $5 "membership fee" and deposited money. Was going to get a car loan but didn't make sense. I left my funds in the account and later than week went online to start setting things up so I could direct deposit funds to that account, well their website is useless and so I never ended up doing it. Their hours are horrible... why would a bank close at 5pm every business day... most people work till 5pm.

Anyways, fast forward a few years and I remembered I had money in that account, went in to withdraw the funds and close the account. The branch manager said, "that account was closed out. there was no activity so we closed it". So you charge me a fee to become a "member", then I give you money to put in your bank and you say "pound sand, that money is gone. it costs us money for you to keep your money in here" ???? They should fire that branch manager, his name was Jeff.

Horrible Bank! Can't Even Give Them One Star!

Posted by: |

This is the WORST bank you will ever go to. Do yourself a favor and never go.
The worst customer service, will be on hold forever and don't ever be late on a payment
because your now in the "collection department" and will be treated like a criminal.
The same kind of person who likes giving someone a parking ticket is the same
kind of person you will deal with. And if you ask to speak to a manager, they
won't let you. They will keep you on hold forever and then conveniently hang
up on you. The worst!

Rates And Charges

Posted by: |

Something is happening at PLCU and it's not good. Share rates are dropping like lead flies and they now have started charging for their on-line Bill Pay service, which was previously free. Their rationale for charging is that they can no longer stand the approximately $7.00 per user that the outside bill payer service charges PLCU per month, so must charge half that amount to each user. This while other CU's have stopped charging and added services.

PLCU's rates have wallowed at the bottom of the local CU pile, while others offer rates a percent, or even two in some cases, higher for the same time frame in IRA and time deposits. PLCU offers no specials on short or interim time deposits to invite capital into their hands. 

Finally, communications to their management and even superviisory committee go unheeded, which is, to me, a really bad sign of problems at the top. I don't think they want to communicate with the depositors at all. In my case, it didn't matter as my funds went elsewhere. But for others, looking at your Health rating, maybe it's time to take a closer look and see what's going on here that might or might not give you comfort about this CU.



Health
B+

Health Grade Components

Overall
NCUA #68377
Year Chartered1948
Employees117
Primary Regulator
Profit Margin
Return on Assets - YTD0.29%
Return on Equity - YTD3.53%
Annual Interest Income$17.5MM
Assets and Liabilities
AssetsQ3 2023vs Q3 2022$687.5MM$688MM
LoansQ3 2023vs Q3 2022$468.4MM$488.3MM
DepositsQ3 2023vs Q3 2022$610.6MM$615.9MM
Equity CapitalQ3 2023vs Q3 2022$55.5MM$54.1MM
Loan Loss AllowanceQ3 2023vs Q3 2022$1.6MM$806K
Unbacked Noncurrent LoansQ3 2023vs Q3 2022$336K$1.2MM
Real Estate OwnedQ3 2023vs Q3 2022$0$0
Rates

Rates for MyPoint Credit Union are currently being reviewed.

Locations


MyPoint Credit Union Locations
Branch Office3003 Highland Ave Ste 102National City, CA 91950
Branch Office9420 Farnham StSan Diego, CA 92123
Branch Office10413 Craftsman Way Ste 102San Diego, CA 92127
Branch Office780 Jamacha RdEl Cajon, CA 92019
Branch Office2610 El Camino Real Unit ACarlsbad, CA 92008-1214
Branch Office3777 Sports Arena BlvdSan Diego, CA 92110-5131
Branch Office3773 30th St Suite GSan Diego, CA 92104

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