From the Bank
nbkc bank offers a variety of banking services designed to suit your needs.
Our #nogotcha Personal Checking, Money Market Savings and Business Accounts offer competitive interest rates, no hidden fees, no minimum balance requirements, or limits on transactions. We don't believe in small print.
In addition to our stellar bank accounts, we've been offering home loans in all 50 states since 1999. We show our support for Veterans by sponsoring the nationally syndicated TV show: Military Makeover... and we don't charge any lender fees on VA Loans.
Our mission is simple. Keep banking simple and easy for our customers.
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Good Customer Service And Decent Rate
Took a second try to open an account. Three identity questions are totally worthless, asking something occurred more than 30 years ago, who remembers that far back!
Had to upload image of driver license in order to complete the process.
Checking Review
I just recently opened up a new checking account online with NBKC. I live in a different state than the states they are in but they allow anyone in the USA to open an account online. They have a huge ATM network (utilizing the MoneyPass network) and allow cash deposits at any deposit ready money pass ATM. They also pay interest on your checking with no minimum balance and refund up to 12.00 a month in any ATM charges you might incur for using another banks ATM machine. You get your first box of checks for free which is great for me because they will last me for years. The online banking and mobile app are by far my favorite things about this bank so far. Very secure and safe easy to use and I can do anything I need to do with my money using their great features. Another great thing about this account is there are NO FEES...No overdraft or NSF fees no declined card or monthly fees no bill pay fees no replacement atm fees no fees is great. Their customer service is good they are very knowledgable and quick to answer any questions you may have. I am super happy so far. Great bank for anyone no matter where you live.
Great Bank
I was looking to move my checking and savings to a bank that had no fees and found NBKC. I have had my accounts with them for a year now and have been very happy so far. Customer Service is great and helpful and my accounts have good interest rates on them. Best of all I have never been charged a fee for anything and I love being able to deposit cash in the ATM when i need to (I use a credit union close by that accepts deposits for NBKC cards) so overall I have been very happy and would advise anyone looking for a fee free account and a great bank to choose NBKC. I have already had family members move to them as well and they are very happy so far.
Worst Bank Ever!!
Except for free ATM withdrawals this bank is a joke!! I opened an account as the reviews stated they were great when traveling. NOT!! Even though I filed my travel plans repeatedly my card was declined almost 90% of the time. The fraud department was clueless, after hour customer service is non existent and when you have log in problems you have to call them and be placed on hold forever to reset your log in details. I could site many more deficiencies....suffice it to say stay away from this bank. They are functioning in the dark ages.
Unbelievably Terrible
What a strange terrible bank! Their website mimicks the language of the highly efficient and we'll run Fintech banks, with the cute language. If banks don't perform, I don't stick around. You will love this bank if you like long check holds, debit card purchase limits and slow money transfers. Customer service is hilarious, "please hold while I run down the hall and discuss this with the assistant to the assistant manager."
IF I COULD WILL GIVE THEM - 10
This bank is managed by bunch of idiots who are in the 18th century era. After giving me run around for my applications and requirements they approved so we started setting up CC payments etc then after we deposited money from our customers they closed our accounts, based on their internal compliance BS. Asked them why did u approve us and cost us all these expenses? No response
WILLL TAKE THEM TO COURT
STAY AWAY FROM THIS BANK
Banking At A Snail's Pace Or Slower!!!
I submitted an application the evenig of May 22, received a request for my article of organization and my SS-4 on Wednesday, May 27, which I responded with that day. I questioned the timeline the next day on when this account may possibly open and got the response it would take 3 business days. When I asked from what date, the point which i started the application, or the date they requested my additional information, and after hearing "Three business days" 4 more times she finally responded, "from today"!
Well three business days later and still no account! I then requested they delete all my paperwork, there's no way I'd do business with a company so tardy in doing their job!
i feel sorry for anyone needing a bank that chooses this company!
Worst Bank Ive Ever Used
I had a business account setup through this Bank, and they were needing some paperwork a few months into having this account from me. They attempted to email me one time to get this information. When I went to open up the email it just closed out and would not let me read anything. I did not think it was that important because nobody had reached out to me by any other means.
Couple weeks later I went to use my account and it was closed down. I called to see what was going on and they explained that they had needed that paperwork from me but because I never responded to the one email they shut my account down. They never once attempted to call me or to mail me anything, only the one email that wasn't even readable. So now all of our business accounts are jacked up, we needed to pay our venders today and instead will have to wait several days until we get the cashier's check in the mail. I was never even notified that they were planning to close the account. Completely unprofessional way to do business. I was never even notified that they did close the account. I only found out when I tried to access my money and it said I had no account anymore. When I called to complain the lady apologized and said that they should have at least called me. A little too late now.
Data as of Q4 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 35014 |
| Year Established | 1999 |
| Employees | 442 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 4.3% |
| Return on Equity - YTD | 28.46% |
| Annual Interest Income | $21.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $1.04B$1.15B |
| Loans | Q4 2021vs Q4 2020 | $548.3MM$523.8MM |
| Deposits | Q4 2021vs Q4 2020 | $840.5MM$929.4MM |
| Equity Capital | Q4 2021vs Q4 2020 | $157.7MM$159.3MM |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $9.4MM$10.2MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $1.8MM$1.4MM |
| Real Estate Owned | Q4 2021vs Q4 2020 | $0$218.00K |