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Overview / Commentary
www.myncu.com
214-748-9393
13649 Montfort Dr
Dallas, TX 75240-2521

Neighborhood Credit Union, a DepositAccounts.com advertiser, is headquartered in Dallas and is the 38th largest credit union in the state of Texas. It is also the 440th largest credit union in the nation. It was established in 1930 and as of March of 2017, it had grown to 170 employees and 48,213 members at 15 locations. Neighborhood Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Neighborhood Credit Union is open to the following: (1) those who live or work in Dallas or Ellis Counties or within the City of Arlington; (2) those who live, work, attend school or worship within a 10-mile radius of the credit union's branches in Coppell, Grand Prairie, Highland Village, or Richardson, Texas; (3) residents of Collin, Delta, Denton, Hunt, Johnson, Kaufman, Parker, Rockwall, Tarrant, and Wise through joining the American Consumer Council; (4) employees of the Dallas or Arlington District of the United States Postal Service.
See current membership details

Related Posts

Neighborhood CU (TX) Doubles Kasasa Cash Balance Cap To $50k - 3/22/2017

Neighborhood CU (TX) has doubled the qualifying balance cap on its Kasasa Cash account to $50k, while maintaining its 2.50% APY. Requires a minimum $100 opening deposit.

Neighborhood CU (TX) Offers 17-Month Online Add-On CD - 3/17/2017

Neighborhood CU (TX) is offering a 17-month Online Savings CD (1.60% APY, $1.5k min). Additional deposits (minimum of $25) are allowed throughout the term of the CD.

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Reviews (10)

Happy Customer

Posted by: Miraca Johnson | Mar 17, 2017

My experience was awesome! The customer rep took care of me and I am grateful! Thank you! I would recommend if you need a credit union def go to them!

2

Convenient Location and good Service

Posted by: ingridkelly | May 14, 2017

I chose Neighborhood Credit Union due to its convenient location to my home. It was literally right down the street. I had also read the reviews online ahead of time and they had been nothing but stellar. The service was good and I didn't have too many issues with using their website or their mobile app. My only complaint was that I felt that the fees that charged were a bit excessive compared to a national bank brand, but that was offset by the products that they offered to me as a customer. For instance, I have an account with a national bank and they would not approve me for a personal to help pay off some debts that I had incurred, whereas Neighborhood Credit Union was more than happy to help me out. I liked the personal aspect that belonging to a credit union brings over being a faceless name on a page.

2

Customer Service Stinks

Posted by: Catrice Williams | May 5, 2016

Not helpful and always talking to you like you don't know what you're talking about. Then, when you want a manager...all of a sudden none are available

5

Not Happy. Changing Banks.

Posted by: James Williams | Jun 20, 2017

10 days after discovering that a hacker somehow accessed my debit card information and cleaned out my account this bank still has not replaced my money. They told me they still have 5 days left to investigate before they will do anything and that will be after the money is given to them by paypal since that is how the thief got in. This tells me the money has to be back in their hands before it can be in mine. Meanwhile I am racking up overdraft fees. So much for customer service. I am switching my 3 accounts back to a bank with a real fraud protection. This is ridiculous.

4
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Health
A

Data as of Q1 2017

Learn why bank health matters

Health Grade Components

Overall
NCUA #67681
Year Chartered1930
Employees170
Primary Regulator
Profit Margin
Return on Assets - YTD1.02%
Return on Equity - YTD9.4%
Annual Interest Income$6.0MM
Assets and Liabilities
AssetsQ1 2017vs Q1 2016$614.4MM$591.4MM
LoansQ1 2017vs Q1 2016$438.2MM$398.1MM
DepositsQ1 2017vs Q1 2016$539.3MM$522.3MM
Equity CapitalQ1 2017vs Q1 2016$65.4MM$60.2MM
Loan Loss AllowanceQ1 2017vs Q1 2016$3.5MM$2.5MM
Unbacked Noncurrent LoansQ1 2017vs Q1 2016$2.4MM$1.9MM
Real Estate OwnedQ1 2017vs Q1 2016$0$1.3MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Neighborhood Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%$100-Christmas Savings
0.15%$100-Looney Tunes Savings Club
0.15%$100-Prize Savings Account
0.15%$100-IRA Share Savings
0.15%$100-Share Savings
0.15%$100-Roth IRA Share Savings
0.15%$100-Coverdell Education Savings Account
0.15%$100-Other Savings

Neighborhood Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*$10k*-Money Market Account
OTHER TIERS: 0.15% → $1k - $10k

Neighborhood Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.50%*-$50kKasasa Cash
OTHER TIERS: 0.20% → $50k+

Neighborhood Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.15%$2,500-60 Month CD
1.70%$2,500-48 Month CD
1.60%$1,500-17 Month Online Savings CD
1.25%$2,500-30 Month CD
1.00%$2,500-18 Month CD
0.85%$2,500-12 Month CD
0.60%$2,500-6 Month CD
0.50%$500-12 Month Flex CD
0.25%$2,500-91 Day CD

Neighborhood Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.15%$2,500-60 Month Traditional IRA
1.70%$2,500-48 Month Traditional IRA
1.25%$2,500-30 Month Traditional IRA
1.00%$2,500-18 Month Traditional IRA
0.85%$500-12 Month Coverdell Education Savings
0.85%$2,500-12 Month Traditional IRA
Locations

Neighborhood Credit Union has 15 locations. Click to view all Neighborhood Credit Union locations.