Neighborhood Credit Union

Overview / Commentary
13649 Montfort Dr
Dallas, TX 75240-2521

Neighborhood Credit Union is headquartered in Dallas and is the 30th largest credit union in the state of Texas. It is also the 392nd largest credit union in the nation. It was established in 1930 and as of June of 2022, it had grown to 182 employees and 59,844 members at 13 locations. Neighborhood Credit Union's CD rates are 3X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Neighborhood Credit Union is open to anyone who lives in the state of Texas.
See current membership details

Happy Customer

My experience was awesome! The customer rep took care of me and I am grateful! Thank you! I would recommend if you need a credit union def go to them!

Convenient Location and good Service

I chose Neighborhood Credit Union due to its convenient location to my home. It was literally right down the street. I had also read the reviews online ahead of time and they had been nothing but stellar. The service was good and I didn't have too many issues with using their website or their mobile app. My only complaint was that I felt that the fees that charged were a bit excessive compared to a national bank brand, but that was offset by the products that they offered to me as a customer. For instance, I have an account with a national bank and they would not approve me for a personal to help pay off some debts that I had incurred, whereas Neighborhood Credit Union was more than happy to help me out. I liked the personal aspect that belonging to a credit union brings over being a faceless name on a page.

Customer Service Stinks

Not helpful and always talking to you like you don't know what you're talking about. Then, when you want a manager...all of a sudden none are available

Worst CU Ever

Posted by: |

Always poor service over the phone. Incompetent and lazy workers. Who ever heard of financial institution that doesn't take deposits at a ATM? They need to get with the program!



Health Grade Components

NCUA #67681
Year Chartered1930
Primary Regulator
Profit Margin
Return on Assets - YTD1.11%
Return on Equity - YTD12.87%
Annual Interest Income$15.8MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$1.09B$1.02B
LoansQ2 2022vs Q2 2021$700.1MM$602.2MM
DepositsQ2 2022vs Q2 2021$981.7MM$910.1MM
Equity CapitalQ2 2022vs Q2 2021$94.2MM$96.4MM
Loan Loss AllowanceQ2 2022vs Q2 2021$4.9MM$7.0MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$3.5MM$2.6MM
Real Estate OwnedQ2 2022vs Q2 2021$0$0
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Neighborhood Credit Union Savings Account Rates

1.00%$10k-High Yield Savings
0.10%$100-Christmas Savings
0.10%$100-Kid's Savings
0.10%$100-Prize Savings Account
0.10%$100-IRA Share Savings
0.10%$100-Membership Savings
0.10%$100-Special Savings

Neighborhood Credit Union Money Market Rates

0.10%$1k-Money Market Account

Neighborhood Credit Union Checking Account Rates

2.00%*-$50kKasasa Cash
OTHER TIERS: 0.10% $50k+

Neighborhood Credit Union CD Rates

3.50%$2.5k-60 Month CD
3.40%$2.5k-48 Month CD
3.20%$2.5k-36 Month CD
3.00%$2.5k-12 Month CD
3.00%$2.5k-30 Month CD
3.00%$1.5k-17 Month Online Savings CD
2.80%$2.5k-25 Month Inflate My Rate CD
2.75%$2.5k-18 Month CD
1.00%$2.5k-6 Month CD
1.00%$500-12 Month Flex CD
0.50%$2.5k-91 Day CD

Neighborhood Credit Union IRA Rates

3.50%$2.5k-60 Month IRA
3.40%$2.5k-48 Month IRA
3.20%$2.5k-36 Month IRA
3.00%$2.5k-12 Month IRA
3.00%$2.5k-30 Month IRA
2.75%$2.5k-18 Month IRA


Dallas Area

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