Neighborhood Credit Union is headquartered in Dallas and is the 29th largest credit union in the state of Texas. It is also the 386th largest credit union in the nation. It was established in 1930 and as of December of 2021, it had grown to 180 employees and 59,348 members at 13 locations. Neighborhood Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Neighborhood Credit Union is open to anyone who lives in the state of Texas.
See current membership details
Happy Customer
My experience was awesome! The customer rep took care of me and I am grateful! Thank you! I would recommend if you need a credit union def go to them!
Convenient Location and good Service
I chose Neighborhood Credit Union due to its convenient location to my home. It was literally right down the street. I had also read the reviews online ahead of time and they had been nothing but stellar. The service was good and I didn't have too many issues with using their website or their mobile app. My only complaint was that I felt that the fees that charged were a bit excessive compared to a national bank brand, but that was offset by the products that they offered to me as a customer. For instance, I have an account with a national bank and they would not approve me for a personal to help pay off some debts that I had incurred, whereas Neighborhood Credit Union was more than happy to help me out. I liked the personal aspect that belonging to a credit union brings over being a faceless name on a page.
Customer Service Stinks
Not helpful and always talking to you like you don't know what you're talking about. Then, when you want a manager...all of a sudden none are available
Worst CU Ever
Always poor service over the phone. Incompetent and lazy workers. Who ever heard of financial institution that doesn't take deposits at a ATM? They need to get with the program!
Data as of Q4 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 67681 |
| Year Chartered | 1930 |
| Employees | 180 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.95% |
| Return on Equity - YTD | 9.99% |
| Annual Interest Income | $30.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $1.07B$943.0MM |
| Loans | Q4 2021vs Q4 2020 | $649.7MM$608.3MM |
| Deposits | Q4 2021vs Q4 2020 | $950.6MM$835.3MM |
| Equity Capital | Q4 2021vs Q4 2020 | $100.3MM$93.1MM |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $6.6MM$7.0MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $3.4MM$2.8MM |
| Real Estate Owned | Q4 2021vs Q4 2020 | $0$152.00K |
