Neighborhood Credit Union is headquartered in Dallas and is the 31st largest credit union in the state of Texas. It is also the 393rd largest credit union in the nation. It was established in 1930 and as of September of 2020, it had grown to 179 employees and 56,155 members at 15 locations. Neighborhood Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Neighborhood Credit Union is open to the following: (1) those who live or work in Dallas or Ellis Counties or within the City of Arlington; (2) those who live, work, attend school or worship within a 10-mile radius of the credit union's branches in Coppell, Grand Prairie, Highland Village, or Richardson, Texas; (3) residents of Collin, Delta, Denton, Hunt, Johnson, Kaufman, Parker, Rockwall, Tarrant, and Wise through joining the American Consumer Council; (4) employees of the Dallas or Arlington District of the United States Postal Service.
See current membership details
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Happy Customer
My experience was awesome! The customer rep took care of me and I am grateful! Thank you! I would recommend if you need a credit union def go to them!
Convenient Location and good Service
I chose Neighborhood Credit Union due to its convenient location to my home. It was literally right down the street. I had also read the reviews online ahead of time and they had been nothing but stellar. The service was good and I didn't have too many issues with using their website or their mobile app. My only complaint was that I felt that the fees that charged were a bit excessive compared to a national bank brand, but that was offset by the products that they offered to me as a customer. For instance, I have an account with a national bank and they would not approve me for a personal to help pay off some debts that I had incurred, whereas Neighborhood Credit Union was more than happy to help me out. I liked the personal aspect that belonging to a credit union brings over being a faceless name on a page.
Customer Service Stinks
Not helpful and always talking to you like you don't know what you're talking about. Then, when you want a manager...all of a sudden none are available
Neighborhood Credit Union Lancaster Tx
I had a very pleasant experience with this Credit Union, from the moment I got to the door the guard on duty was very polite, he said good day and opened the door for me. The ladies at the desk were all very courteous, pleasant and helpful. I was helped with my specific transaction by the branch manager, she was very helpful, very knowledgeable and was very diligent in answering all my questions and explaining everything to me. I am completely impressed by the service and ambience provided at this facility. They are definitely angels showing their halos and their wings. I will recommend this credit union to anyone. Thank you Neighborhood Credit Union.
Data as of Q3 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 67681 |
| Year Chartered | 1930 |
| Employees | 179 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.66% |
| Return on Equity - YTD | 6.59% |
| Annual Interest Income | $23.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2020vs Q3 2019 | $927.1MM$795.9MM |
| Loans | Q3 2020vs Q3 2019 | $602.9MM$566.2MM |
| Deposits | Q3 2020vs Q3 2019 | $822.3MM$701.4MM |
| Equity Capital | Q3 2020vs Q3 2019 | $91.1MM$83.5MM |
| Loan Loss Allowance | Q3 2020vs Q3 2019 | $6.6MM$5.4MM |
| Unbacked Noncurrent Loans | Q3 2020vs Q3 2019 | $2.8MM$3.8MM |
| Real Estate Owned | Q3 2020vs Q3 2019 | $0$0 |
