New Hampshire Federal Credit Union is headquartered in Concord and is the 8th largest credit union in the state of New Hampshire. It is also the 923rd largest credit union in the nation. It was established in 1941 and as of March of 2025, it had grown to 38 employees and 15,457 members at 2 locations. New Hampshire Federal Credit Union's CD rates are 4X the national average, and it has an A health rating.
Field of Membership Restrictions
Membership in New Hampshire Federal Credit Union is open to all New Hampshire residents through membership in the New England Consumer Council, the NH Historical Society, or the Concord Food Co-Op. Employees of more than 150 employer groups throughout New Hampshire, including the State of New Hampshire, many cities, towns, counties, hospitals, health care organizations are eligible to join.
See current membership details
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OMG! I applied for membership online and requested four accounts. Because I am an out-of-state applicant, NHFCU contacted me by phone to gauge my intent, verify my eligibility, and approve my membership. After a week, the accounts still needed to be funded; NHFCU never withdrew funds from my bank for the requisite $5 membership share. After I attempted to contact NHFCU about the situation through their online contact form and the official email address for new accounts, I waited for days and received no response. Then, I initiated trial deposits from two banks to fund the primary account. Unfortunately, NHFCU charged me $50 in return item (NSF) fees in response to the external banks’ trial deposits. Finally, I called NHFCU (because online contact forms and email are useless) on 11 January 2023 and waited unsuccessfully to speak to a “customer service” representative for two hours and fifty-one minutes until the branch closed. Perhaps a complaint to the New Hampshire Department of Banking followed by a submission to the US Consumer Protection Bureau will fleetingly capture NHFCU’s attention.
50 Year Account
My father was a member for almost 50 years!!! Joint account with my mom. Dad passed 6 years ago, all correct paper work given. I was Informed today that we have close the account!!!! So I am pulling every last penny out!! Extremely poor legacy account customer service ??. My dad would be so ?? upset.
Health Grade Components
| Overall | |
|---|---|
| NCUA # | 4746 |
| Year Chartered | 1941 |
| Employees | 38 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.22% |
| Return on Equity - YTD | 1.97% |
| Annual Interest Income | $3.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $358MM$353.2MM |
| Loans | Q1 2025vs Q1 2024 | $239.9MM$222.7MM |
| Deposits | Q1 2025vs Q1 2024 | $275.8MM$274.4MM |
| Equity Capital | Q1 2025vs Q1 2024 | $40.2MM$35.7MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $955K$857K |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $448K$201K |
| Real Estate Owned | Q1 2025vs Q1 2024 | $0$0 |