New South Credit Union

Overview / Commentary
3261 N Mall Rd
Knoxville, TN 37924

New South Credit Union is headquartered in Knoxville and is the 50th largest credit union in the state of Tennessee. It is also the 2,097th largest credit union in the nation. It was established in 1952 and as of December of 2023, it had grown to 22 employees and 6,718 members at 3 locations. New South Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in New South Credit Union is open to those who live, work, worship, or attend school in Knox, Grainger, or Union Counties in Tennessee.
See current membership details

Reviews (2)

NSCU provides personal service

My wife has a phobia of going into banks, not sure why but it terrifies her. NSCU offers remote deposit and a very good web portal to do online banking so she rarely needs to actually go to the bank in person. However some things do require a trip there. The bank vice president is aware of her phobia and is willing to go well above and beyond what anyone could expect of him. He will arrange for her to meet him there at a time when the bank is closed so there is no one else around, then he will meet her in the parking lot and walk her into the bank. I have never known of any other bank to offer service like this.


My spouses company had moved us to a new city and we were looking for a local bank. I had no experience with credit unions but several of his co workers told him about New South Credit Union. We went in to check out what they offered and if they could meet our needs. They offered a checking and savings account that would work for our needs. The online banking attached to each account was free to use. The credit union and everyone who worked there are always nice, kind, and friendly. They took the time to get to know us and were on a first name basis with us and the children in our family. The president of the credit union is located at the main office and will come out and socialize with everyone. They always had a customer appreciation day were they fed their members and gave away prizes. In a big city this gave us a feeling of belonging and mattering.

Additional Factors: Institutions with a small asset base, a short operating history, or negative return on assets can represent an instability risk beyond what their financial ratios indicate. New South Credit Union has a relatively low asset base.

Health Grade Components

NCUA #60645
Year Chartered1952
Primary Regulator
Profit Margin
Return on Assets - YTD0.71%
Return on Equity - YTD4.86%
Annual Interest Income$2.5MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$74.8MM$77.8MM
LoansQ4 2023vs Q4 2022$35.8MM$37.4MM
DepositsQ4 2023vs Q4 2022$63.4MM$66.5MM
Equity CapitalQ4 2023vs Q4 2022$10.9MM$10.8MM
Loan Loss AllowanceQ4 2023vs Q4 2022$334K$98K
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$43K$30K
Real Estate OwnedQ4 2023vs Q4 2022$0$0

Rates for New South Credit Union are currently being reviewed.


New South Credit Union Locations
Branch Office4587 Maynardville HwyMaynardville, TN 37807
Branch Office191 Rutledge PikeBlaine, TN 37709
Branch Office3261 N Mall RdKnoxville, TN 37924

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