NextMark Credit Union is headquartered in Fairfax and is the 23rd largest credit union in the state of Virginia. It is also the 706th largest credit union in the nation. It was established in 1958 and as of June of 2023, it had grown to 61 employees and 16,726 members at 4 locations. NextMark Credit Union's CD rates are 6X the national average, and it has an A health rating.
Field of Membership Restrictions
NextMark Credit Union is open to those who live, work, worship, attend school, or volunteer in the Virginia counties of Culpeper, Fairfax, Fauquier, Loudoun, Prince William, Spotsylvania, or Stafford, or the Virginia cities of Fairfax, Falls Church, Fredericksburg, Manassas, or Manassas Park.
See current membership details
Great Credit Union
We recently opened up a savings account and CD, and they were great. Within a few days we had everything opened up and funded. Questions prior to opening were all answered via chat. We are very happy with NextMark. We tried to open a CD/savings acct at another CU, and 25 days later that CU still has not opened the accounts, so we went to NextMark and in record time had our accounts opened. Employees have all been great.
Very Pleased
I recently applied for a joint unsecured loan that was not clear cut, but was recently approved. Margaret King was extremely helpful every step of the way. She worked diligently to help us get approved. She was easily contacted and even made numerous calls to us to assure us of the status and that everything was on track. Thank you so much, Ms King!
DO NOT USE THIS BANK!!!!
DO NOT USE THIS BANK!
Worst mistake of our life was transferring our money to this bank. Want customer service? Don't expect it here. Want reps that care about you and your account? Don't expect it here. Want to keep your money and not have it "mysteriously disappear" due to hundreds of dollars in overdraft fees even though your bank account is in the positive? Don't expect anything less than theft, robbery, and deception here.
This credit union is the most unethical organization possible. When they make a mistake (which is OFTEN), they make the customer take hours and days out of their life calling, visiting, and trying to track down the right person to talk to. They purposefully send you on a wild goose chase, hoping that you will give up so that they won't have to give you back the money that they took from you.
We even filed a complaint with the Better Business Bureau and they responded with "we can't discuss internal affairs". They are crooks and liars. We still haven't gotten our money back from them and can't buy groceries because of it, we are behind on our bills because they still have our money. I can't even keep track of the DOZENS of people I've spoken to there who keep telling me to talk to someone else. And when we finally get an appointment with the manager- he suddenly calls in sick that day. SHOCKING. Not.
We spent 8 months at this bank and it was the worst experience of our life. In total during our time with them, they illegally took over $1,000 from us and we have only gotten half of it back so far even though they keep promising that the rest will be returned to us "soon". We are not millionaires. A thousand dollars is our rent, our bills, and what we need to survive. They are about to have us evicted because we can't pay our rent now. We have been eating at friend's houses because we don't have money for food.
DO NOT USE THIS BANK IF YOU WANT TO KEEP YOUR MONEY!
THEY WILL STEAL, LIE, AND RUIN YOUR LIFE!
Health Grade Components
| Overall | |
|---|---|
| NCUA # | 24658 |
| Year Chartered | 1958 |
| Employees | 61 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.14% |
| Return on Equity - YTD | 9.08% |
| Annual Interest Income | $11.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $521.3MM$490.2MM |
| Loans | Q2 2023vs Q2 2022 | $412.3MM$371.4MM |
| Deposits | Q2 2023vs Q2 2022 | $366.9MM$376.4MM |
| Equity Capital | Q2 2023vs Q2 2022 | $66.4MM$62.3MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$3.5MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $1.0MM$1.3MM |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |