Northland Area Federal Credit Union is headquartered in Alpena and is the 37th largest credit union in the state of Michigan. It is also the 619th largest credit union in the nation. It was established in 1957 and as of December of 2020, it had grown to 143 employees and 49,105 members at 15 locations. Northland Area Federal Credit Union has an A+ health rating.
Field of Membership Restrictions
Membership is open to those who who live, work, worship, or attend school in and businesses and other legal entities located in Alcona, Alpena, Arenac, Crawford, Iosco, Montmorency, Ogemaw, Oscoda, Otsego or Roscommon Counties in Michigan.
See current membership details
No longer my first choice
My family banked exclusively with Northland growing up, so it was only natural that I open my first account there and expected my experience to be as positive as my families was. Unfortunately it wasn't so. Instead of guiding me in the process I was made to feel like I was an uneducated inconvenience.
At one time I wanted to add a checking account with a debit card to my new account and I was asked, "Do you really feel responsible enough for that?" Which, to be honest, was quite a blow to me. I already had my own apartment, car, and had been at my current job for over a year. In spite of all of this I stayed with the credit union for five years, as all their advertisements state that they are there for the community. After five years I switched to a bank, and I've had no complaints so far.
Love them
This CU serves my local fairly rural community in Northern Michigan. What I like best about it is the small town feel and that I am generally recognized when I go in. The employees there are genuinely friendly and helpful... without feeling manipulative. We often engage in local related conversation while doing business. I have had a few typical problems (not getting ATM card in mail, etc) and my problems have always been satisfactorily addressed. The website is user friendly without being excessively busy. I have had no security concerns, and almost always do not have a lengthy wait in line. I have never experienced any banking errors at this credit union, and the services they offer work just fine for me. I also have a better interest rate on my savings account than at a downstate bank with which I also maintain an account.
Disgruntled
This CU is the worst financial institute I have ever had to deal with. I have been a member of NAFCU since they merged with Ogemaw County Credit Union in 1995. I was a member of OCCU since 1989. With this said, I have never been approved for a loan without a co-signer. Every loan I have had here has been paid in full and never late. The employees do not treat me with the respect I have become used to at the other 3 banks I deal with, on a personal and professional level. So save your time and energy, go to a bank.
Data as of Q4 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 11979 |
| Year Chartered | 1957 |
| Employees | 143 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.68% |
| Return on Equity - YTD | 7.07% |
| Annual Interest Income | $17.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $538.9MM$454.9MM |
| Loans | Q4 2020vs Q4 2019 | $370.6MM$370.0MM |
| Deposits | Q4 2020vs Q4 2019 | $468.7MM$374.3MM |
| Equity Capital | Q4 2020vs Q4 2019 | $50.3MM$46.4MM |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $5.5MM$4.7MM |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $682.00K$2.0MM |
| Real Estate Owned | Q4 2020vs Q4 2019 | $146.00K$175.00K |
