Northpointe Bank


Overview / Commentary
888-672-5626
3333 Deposit Drive NE
Grand Rapids, MI 49546-1467

Northpointe Bank is headquartered in GRAND RAPIDS and is the 4th largest bank in the state of Michigan. It is also the 284th largest bank in the nation. It was established in 1999 and as of March of 2024, it had grown to 549 employees at 1 location. Northpointe Bank's money market rates are 7X the national average, and it has an A health rating.

I Usually Don’T Give 5 Star Review, But I Had Really Good Experience With This Bank.

Posted by: |

I try not to give five or one star bank reviews because I do not want to be bias.

This time it is an exception. I had to break a CD due to emergency. Even though my circumstances were very unusual, the bank had all legal rights to charge me penalty per agreement I had signed.

The bank was kind enough to waive all the penalties, released funds in a timely manner and wire transferred funds the same day!

Previously, I had no problems opening accounts with Northpointe Bank and I had no problems working with the bank while accounts were opened.

I would use this bank again for my financial needs.

Overall Grade… B -

Posted by: |

Opening the Ultimate Money Market Account was easy.

Setting up the bill pay was swift.

Interest rate is relatively high.

The ACH fund transfer speed between banks originating with Northpointe is slow – three days when many banks routinely carry it out in one day.

Customer Service is poor – once logged-in it’s impossible to find a method to contact it. On the bank’s home page there’s a ‘contact your expert’ link – used it to send an email which was never acknowledged or answered.

For A Bank, It's Hard To Get Them Money

Posted by: |

I opened an account when their interest rate was 1.50%. I quickly found out it was difficult to get them the money. You have to "push" the money to the account from your other bank. They will not do an ACH between accounts. The browser interface was old, lacking features and didn't show much information. Their mobile offering was the same as my credit union, just rebadged, so I was used to working with it. The mobile app was pretty decent, and made it easy to deposit checks electronically. The biggest issue is when rates go up, your account is locked in. I closed the account when it got to 1.85% and my account was still stuck at 1.50%. I won't be coming back. There are easier/better banks to deal with.

LOUSY ORGANIZATION

Posted by: |

Terrible organization with even worse customer service. In fact Northpointe Bank is a debt collection agency masquerading as a bank. Very poor communication. Very intimidating and threatening agents. Tanked my credit score because they could not be bothered to pick up the phone to contact me. They have all the hallmarks of a debt collection agency in word and deeds. DO NOT DO BUSINESS WITH THESE PEOPLE. YOU WILL REGRET IT I PROMISE!

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Health

Health Grade Components

Overall
FDIC Certificate #34953
Year Established1999
Employees549
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.05%
Return on Equity - YTD11.14%
Annual Interest Income$72.6MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$4.87B$4.56B
LoansQ1 2024vs Q1 2023$4.34B$3.85B
DepositsQ1 2024vs Q1 2023$2.92B$2.89B
Equity CapitalQ1 2024vs Q1 2023$456.5MM$448.8MM
Loan Loss AllowanceQ1 2024vs Q1 2023$12.6MM$16.7MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$24.9MM$18.5MM
Real Estate OwnedQ1 2024vs Q1 2023$2.1MM$726K
Rates
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Always verify rates and promotions with the bank or credit union. We are not Northpointe Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Northpointe Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.25%*$25k*$3mUltimate Savings
OTHER TIERS: 0.25% $100 - $5k | 0.30% $3m+ | 0.35% $5k - $25k
1.50%*$0$1kKid's Savings
OTHER TIERS: 0.34% $10k+ | 1.11% $1k - $10k
0.50%$0-Health Savings Account
0.35%*$25k*$1mLiquid IRA Account
OTHER TIERS: 0.20% $0 - $2.5k | 0.25% $2.5k - $25k | 0.30% $1m+

Northpointe Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.25%*$25k*$3mUltimate Money Market
OTHER TIERS: 0.25% $2.5k - $5k | 0.35% $5k+
0.35%*$25k*$500kBusiness Money Market Account
OTHER TIERS: 0.20% $0 - $2.5k | 0.25% $2.5k - $25k | 0.30% $500k+
0.35%*$25k*$1mIRA - Ultimate Money Market
OTHER TIERS: 0.20% $0 - $2.5k | 0.25% $2.5k - $25k | 0.30% $1m+

Northpointe Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*$100k*-Interest Checking
OTHER TIERS: 0.05% $2.5k - $10k | 0.15% $10k - $25k | 0.25% $25k - $100k
0.10%$0-Business Plus Checking

Northpointe Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.30%$25k-11 Month CD Special - New Money
2.15%$2.5k-60 Month CD
2.10%$2.5k-48 - 59 Month CD
2.05%$2.5k-36 - 47 Month CD
2.00%$2.5k-24 - 29 Month CD
2.00%$2.5k-30 - 35 Month CD
1.50%$2.5k-18 - 23 Month CD
1.25%$2.5k-12 - 17 Month CD
0.65%$2.5k-6 - 11 Month CD
0.35%$2.5k-92 - 182 Day CD
0.35%$2.5k-7 - 91 Day CD

Northpointe Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.15%$1k-60 Month IRA
2.10%$1k-48 - 59 Month IRA
2.05%$1k-36 - 47 Month IRA
2.00%$1k-24 - 29 Month IRA
2.00%$1k-30 - 35 Month IRA
1.50%$1k-18 - 23 Month IRA
1.25%$1k-12 - 17 Month IRA
0.65%$1k-6 - 11 Month IRA
0.35%$1k-7 - 91 Day IRA
0.35%$1k-92 - 182 Day IRA
Locations


Northpointe Bank Locations
Northpointe Bank3333 Deposit Dr NeGrand Rapids, MI 49546

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