Northpointe Bank is headquartered in Grand Rapids and is the 6th largest bank in the state of Michigan. It is also the 360th largest bank in the nation. It was established in 1999 and as of March of 2020, it had grown to 835 employees at 1 location. Northpointe Bank's money market rates are 25% higher than the national average, and it has an A health rating.
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7/1 - 2.55% APY Savings Account Over 25K
11/6 - Northpointe Bank Boosts Ultimate Money Market Rate
10/23 - Ultimate Savings Rate Increase For Jumbo Deposits
7/9 - Ultimate Savings Rate Decrease
5/15 - Northpointe Bank Boosts Ultimate Savings Rate
10/31 - Northpointe Bank Unveils Ultimate Money Market
10/16 - Northpointe Bank Offers Nationally Available 17-Month CD Special
6/13 - NorthPointe Notifies Customers of New Ultimate Checking Requirement
6/13 - Update To Your Ultimateaccount
6/8 - Northpointe Bank Adds Nationally Available 15-Month CD Special
5/8 - Northpointe Bank's UltimateAccount Raises Limit To $10k
5/8 - Northpointe Bank Increases 5% Cap On Ultimate Checking Account To $10,000
3/31/15 - Northpointe Bank Offers Competitive 12-Month And 24-Month CD Specials
1/29/15 - Northpointe Bank’s High-Yield, Low-Cap Reward Checking Account
3/7/12 - Special CDs with Competitive Rates at Northpointe Bank
10/21/10 - Special No-Penalty 3-Year CD at Northpointe Bank - Michigan Only
10/19/10 - 1.40% Money Market Account At Northpoint Bank - Michigan Only
6/18/09 - 2.70% 15-Month CD & 3.00% 23-Month CD at Northpointe Bank in Michigan - Nationally Available
6/3/09 - 3.00% 23-Month CD & 2.65% 11-Month CD at Northpointe Bank in Michigan
Great Bank With Awesome Rates!
I have had nothing but positive experiences with Northpointe Bank. The interest rates can't be beat and there are very few fees compared to most banks. Customer service is always extremely helpful and friendly when I call!
Overall Grade… B -
Opening the Ultimate Money Market Account was easy.
Setting up the bill pay was swift.
Interest rate is relatively high.
The ACH fund transfer speed between banks originating with Northpointe is slow – three days when many banks routinely carry it out in one day.
Customer Service is poor – once logged-in it’s impossible to find a method to contact it. On the bank’s home page there’s a ‘contact your expert’ link – used it to send an email which was never acknowledged or answered.
For A Bank, It's Hard To Get Them Money
I opened an account when their interest rate was 1.50%. I quickly found out it was difficult to get them the money. You have to "push" the money to the account from your other bank. They will not do an ACH between accounts. The browser interface was old, lacking features and didn't show much information. Their mobile offering was the same as my credit union, just rebadged, so I was used to working with it. The mobile app was pretty decent, and made it easy to deposit checks electronically. The biggest issue is when rates go up, your account is locked in. I closed the account when it got to 1.85% and my account was still stuck at 1.50%. I won't be coming back. There are easier/better banks to deal with.
Excellent Banking Experience
I have used numerous banks in the past, both internet and bricks & mortar. Northpointe has renewed my faith in customer service. They are so easy to do business with. Everyone I have been associated with there have been above & beyond in professional customer service. I am so thankful that there is still a bricks & mortar bank that offers competitive rates and outstanding customer service. Keep up the excellent performance.
Data as of Q1 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 34953 |
| Year Established | 1999 |
| Employees | 835 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.76% |
| Return on Equity - YTD | 19.6% |
| Annual Interest Income | $22.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2020vs Q1 2019 | $2.59B$1.58B |
| Loans | Q1 2020vs Q1 2019 | $2.15B$1.41B |
| Deposits | Q1 2020vs Q1 2019 | $1.48B$973.7MM |
| Equity Capital | Q1 2020vs Q1 2019 | $225.8MM$115.9MM |
| Loan Loss Allowance | Q1 2020vs Q1 2019 | $5.5MM$4.7MM |
| Unbacked Noncurrent Loans | Q1 2020vs Q1 2019 | $4.4MM$3.6MM |
| Real Estate Owned | Q1 2020vs Q1 2019 | $508.00K$563.00K |