Northpointe Bank is headquartered in Grand Rapids and is the 5th largest bank in the state of Michigan. It is also the 337th largest bank in the nation. It was established in 1999 and as of September of 2020, it had grown to 983 employees at 1 location. Northpointe Bank has an A health rating.
I have had nothing but positive experiences with Northpointe Bank. The interest rates can't be beat and there are very few fees compared to most banks. Customer service is always extremely helpful and friendly when I call!
Opening the Ultimate Money Market Account was easy.
Setting up the bill pay was swift.
Interest rate is relatively high.
The ACH fund transfer speed between banks originating with Northpointe is slow – three days when many banks routinely carry it out in one day.
Customer Service is poor – once logged-in it’s impossible to find a method to contact it. On the bank’s home page there’s a ‘contact your expert’ link – used it to send an email which was never acknowledged or answered.
I opened an account when their interest rate was 1.50%. I quickly found out it was difficult to get them the money. You have to "push" the money to the account from your other bank. They will not do an ACH between accounts. The browser interface was old, lacking features and didn't show much information. Their mobile offering was the same as my credit union, just rebadged, so I was used to working with it. The mobile app was pretty decent, and made it easy to deposit checks electronically. The biggest issue is when rates go up, your account is locked in. I closed the account when it got to 1.85% and my account was still stuck at 1.50%. I won't be coming back. There are easier/better banks to deal with.
I have used numerous banks in the past, both internet and bricks & mortar. Northpointe has renewed my faith in customer service. They are so easy to do business with. Everyone I have been associated with there have been above & beyond in professional customer service. I am so thankful that there is still a bricks & mortar bank that offers competitive rates and outstanding customer service. Keep up the excellent performance.
Overall | |
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FDIC Certificate # | 34953 |
Year Established | 1999 |
Employees | 983 |
Primary Regulator | FDIC |
Profit Margin | |
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Return on Assets - YTD | 3.97% |
Return on Equity - YTD | 44.31% |
Annual Interest Income | $69.4MM |
Assets and Liabilities | ||
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Assets | Q3 2020vs Q3 2019 | $3.16B$2.09B |
Loans | Q3 2020vs Q3 2019 | $2.55B$1.76B |
Deposits | Q3 2020vs Q3 2019 | $1.56B$1.34B |
Equity Capital | Q3 2020vs Q3 2019 | $289.6MM$182.1MM |
Loan Loss Allowance | Q3 2020vs Q3 2019 | $10.6MM$5.3MM |
Unbacked Noncurrent Loans | Q3 2020vs Q3 2019 | $7.8MM$4.4MM |
Real Estate Owned | Q3 2020vs Q3 2019 | $308.00K$311.00K |
Always verify rates and promotions with the bank or credit union. We are not Northpointe Bank; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
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0.30%* | $100k* | - | Interest Checking | ||
OTHER TIERS: 0.15% → $2.5k - $25k | 0.25% → $25k - $100k | |||||
0.10% | - | - | Business Plus Checking |
Northpointe Bank Locations | ||
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Northpointe Bank | 3333 Deposit Drive Ne | Grand Rapids, MI 49546 |