Numerica Credit Union is headquartered in Spokane Valley and is the 4th largest credit union in the state of Washington. It is also the 128th largest credit union in the nation. It was established in 1941 and as of June of 2016, it had grown to 418 employees and 123,935 members at 20 locations. Numerica Credit Union has an A+ health rating.
Membership in Numerica Credit Union is open to anyone who lives, works or worships in Washington State, or in the North Idaho Panhandle, State of Idaho.
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I have been a member with Numerica Credit Union for over 10 years and have yet to have a poor experience. I enjoy using the in-bank and drive thru tellers, but have to say that I most appreciate the great online banking site that Numerica provides. I don't always have time to stop at the bank and it's so easy to access my account online and move money around as necessary, even with my children, who are also Numerica members. Transferring money to their accounts is so easy and a great tool that takes seconds, without the hassle of making a phone call or driving into the bank. I also appreciate the security of the online banking site. I don't mind having to answer a security question and appreciate that it informs you if your had any recent failed attempts. Thank you for offering this tool!!
We have banked with Numerica for years with business and personal accounts. They did a good job on our home loan when we refinanced a couple years ago also. We usually use two institutions for business checking (you know what they say about eggs in the basket...) but have constantly been in flux over the "other" bank. We get so disappointed with every other bank's service compared to Numericas that every year or two we change banks. Currently, we just use Numerica because we tried everyone else and can't find anyone who compares in options and service. They know us by name on site at our branch in Wandermere. They are thorough and helpful. It's nice to have a relationship of trust with your financial institution. Thanks Numerica.
home loan with Numerica 10+ years. Upon divorce and division of home equity I found it next to impossible to get a clear payoff amount from closer or Numerica. I recieved three different payoff amounts from closer (Inland Pro Title) and two different amounts from Numerica. It took almost a month to get any kind of Statement from Numerica concerning this home mortgage, and the escrow ammounts where inflated, other varoius charges that were not explained, and their paperwork did'nt match the closers. At escrow dispursement, they bent their rules for check cashing and allowed my ex to deposit the escrow overage check into his own personall account eventhough I was listed as co payee. I,m leaving Numerica because of their questionalbe business practices and lack of satisfactory responses to my concerns.
I have used Numerica's CDA location once or twice a month to get small (100 and under) bills for the nearby business I work at for the past 8 months. I have two car loans through Numerica, and am a member of another local credit union, but today I was told I could no longer get change at their location going forward because I do not have a checking or savings account with them. I find this to be poor customer service on their part, and very different from the wonderful service I recieve from their branch on Sullivan Rd in Spokane Valley. I cannot recommend using this branch any longer and will also reconsider keeping my car loans with them as well.
Numerica Credit union's mortgage department is terrible. Rudy Duenas, one of their loan officers, does not return my phone calls. His boss, Rob Helgeson, does not either. We've missed closing dates in March, April, and now May, and they're still asking my borrower for information they should have asked for in January, when the loan started.
Rudy told me it's because they're in the process of obtaining FHA direct underwriting approval, and because his loan processor quit. NOTE: when a financial institution the size of Numerica has to fund its loans through a correspondent, and can't underwrite loans in house, then you have to wonder what's wrong. They use PHH Mortgage, according to Rudy, which means your loan will have to be approved twice--once by Numerica and once by PHH. And that's only if they can get your file that far!
Every time I spoke with Rudy it was because I tracked him down, and when I did talk to him he never seemed to know what was going on with my client. He told me that things were so bad there that he had recently referred four mortgage clients to other mortgage lenders. I asked him why he didn't do that for my buyers, and he said it was because their loan had been approved and was close to closing anyway. That was six weeks ago.
If you're a Realtor, keep your buyers away from Numerica, Rudy Duenas, and Rob Helgeson. They appear to have no idea what they're doing, and they don't return their calls.
This review contains facts and opinions about facts. The information about Numerica came to me directly from Rudy--as excuses for his non-performance. This is not meant to slander Numerica, Rudy or Rob. Outside the mortgage business, I'm sure they're competent, nice people.
My daughter had nearly $30,000 on deposit with Numerica. When she applied for a mortgage there--with 20% down and excellent credit--Numerica still required a co-borrower before they'd give her a conventional loan. They said it was because she was recently out of college and hadn't been on her job long enough. She went to another lender, which closed her loan on time and with no fuss. I guess the job thing really wasn't really the issue . . .
She was a bank's dream applicant, yet they still found a reason to send one of their own deposit customers to another institution.
My experience helping her apply for a mortgage with Numerica was painful. When you call them you get a phone tree, and when you finally get through to your party, they don't call you back.
Stay away from Numerica's home loan center! They don't want your business, and they let you know it!
This bank reeks of the "small town feel" but is in fact just a wolf in sheep's clothing. Our business has banked with all of the big boys in the past BofA, Wells, Citi, all of them. We opened an account with Numerica in CDA in an effort to get the small town treatment and not be lost in the ocean of a big bank. Well, FAIL. This CU has been nothing but problems, stupidity, adversarial attitudes, and incompetence. WAY worse than any big bank, we actually pined to return to Wells. We finally had the final straw and moved to Bank CDA...now those are the folks you are looking for! Great service, really puts Numerica to shame. Just one example of MANY with Numerica: the TELLER MANAGER told my daughter she could not cash a check made out to cash because...get this..."her name was not cash"!!! This was the freaking manager!! Don't bother with these jokers. Big time FAIL. Worst CU ever IMO.
|Return on Assets - YTD||0.85%|
|Return on Equity - YTD||8.03%|
|Annual Interest Income||$33.0MM|
|Assets and Liabilities|
|Assets||Q2 2016vs Q2 2015||$1.74B$1.49B|
|Loans||Q2 2016vs Q2 2015||$1.43B$1.21B|
|Deposits||Q2 2016vs Q2 2015||$1.45B$1.23B|
|Equity Capital||Q2 2016vs Q2 2015||$180.7MM$165.0MM|
|Loan Loss Allowance||Q2 2016vs Q2 2015||$13.9MM$13.0MM|
|Unbacked Noncurrent Loans||Q2 2016vs Q2 2015||$6.0MM$4.2MM|
|Real Estate Owned||Q2 2016vs Q2 2015||$90.00K$0|
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|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|1.35%||-||$25k||Sequel Checking - Qualifying|