OakStar Bank is headquartered in SPRINGFIELD and is the 14th largest bank in the state of Missouri. It is also the 448th largest bank in the nation. It was established in 2005 and as of June of 2024, it had grown to 395 employees at 28 locations. OakStar Bank has an A+ health rating.
I entrusted my life savings to this bank and they closed my accounts because I asked an honest question about an overcharge I noticed in my statement records.
I mistakenly believed I could ask a simple question about this overcharge and that they valued me and would assist me with the issue.
Instead, they immediately closed my accounts and told me I was not a good customer for them. The Bank Manager told me that I was just "too vocal and articulate" with my concerns.
I desperately tried to defend myself. I asked to please appeal the decision and speak to someone of Higher Authority and the Bank Manager promised me she would make sure I could never speak to anyone.
Your money is NOT safe here. I gave them Hundreds of Thousands of literal dollars and they closed my accounts because I asked a question about an overcharge.
I had previously written a multiple page explanation of my experience with them. But, I am just going to keep this brief for simplicity.
Words can not fully describe the sheer terror, shock and embarrassment I went through when I realized this bank was a sham and that I had invested my hard earned money into an institution that did not care about me in the least.
I know we now live in a Cancel Culture and Anti-Customer Service Culture. But, to experience this first hand, was absolutely surreal.
They do not value or listen to their Customers.
Please heed the warning and do not give them even one cent of your money.
I have no motive to write this short review, than my sincere and genuine desire to protect potential Customers.
Overall | |
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FDIC Certificate # | 58115 |
Year Established | 2005 |
Employees | 395 |
Primary Regulator | FED |
Profit Margin | |
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Return on Assets - YTD | 0.62% |
Return on Equity - YTD | 6.35% |
Annual Interest Income | $80.6MM |
Assets and Liabilities | ||
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Assets | Q2 2024vs Q2 2023 | $2.72B$2.16B |
Loans | Q2 2024vs Q2 2023 | $2.36B$1.76B |
Deposits | Q2 2024vs Q2 2023 | $2.4B$1.87B |
Equity Capital | Q2 2024vs Q2 2023 | $271.5MM$202.3MM |
Loan Loss Allowance | Q2 2024vs Q2 2023 | $28.2MM$23.6MM |
Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $4.7MM$967K |
Real Estate Owned | Q2 2024vs Q2 2023 | $440K$0 |
Sorry, we do not have rate data for OakStar Bank.
OakStar Bank Locations | ||
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Oakstar Bank | 1020 E Battlefield St | Springfield, MO 65807 |
Branch Office | 2 Emanuel Cleaver II Blvd | Kansas City, MO 64112 |