Oklahoma Central Credit Union is headquartered in Tulsa and is the 9th largest credit union in the state of Oklahoma. It is also the 543rd largest credit union in the nation. It was established in 1941 and as of September of 2021, it had grown to 127 employees and 45,491 members at 10 locations. Oklahoma Central Credit Union has an A+ health rating.
Field of Membership Restrictions
Membership in Oklahoma Central Credit Union is open to anyone who belongs to any other credit union, and
employees and retirees of over 1,100 companies. Family of current Oklahoma Central members
See current membership details
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Great Credit Union
I had the pleasure of starting my first bank account with OCCU and staying with them for nearly ten years. I never looked into money market accounts or IRA's, however, in working with them for almost ten years, I feel I had plenty of time to evaluate their services. Their customer service is, by far, this credit union's strongest feature. Every employee would always go out of their way to make sure I had everything I needed. Because this credit union provided me with my first account, I had many questions early on and they did not hesitate to answer them. As I became a more regular customer, they welcomed me by name every time I entered the building with a smile on their faces. The customer service was fantastic not just at this location, but at every location I went to (which was 3-4 different locations). Their web and mobile experience was simple and easy to navigate, while their fees were very reasonable and fair. I rated their competitive products a 3 simply because I didn't venture much into other accounts at the back other than a checking and savings.
Don't Trust With Your Money
Absolute worst bank in Tulsa community. It takes a week or more for purchases or transactions to show up on bank account activity.At BOK it is INSTANT and you get a text every time your card is used. Tellers at the 91st and Aspen location are rude and I have had bad experiences so has my dad with them. They gave ME a hard time on the phone about my debit card getting stolen and I wish I would have gotten the customer service representative's name on the phone. I didn't know over $600 dollars was stolen out of my account until 15 days after all of the theft transactions took place.This is definitely not the first time this has happened in my banking history and I never received all my money back. Even now I still do not have all my money back like for the transfer fees when the thief charged more than I had in my checkings so I had to pay for the transfer fees that I did not commit. My mom, dad, sister, and I have been with this ridiculous bank since 2002. If my car loan and life insurance was not through this credit union I would move banks in a heart beat. Oh and their overdraft fee is $35 dollars unlike normal banks or credit unions that are $25. DO NOT USE THIS COMPANY unless you like your money transactions being up in the air and you might know how much money you have when your bills are due, if you are lucky enough.
Oh How Helpful
I was in the process of buying something via the Internet, from a company I have dealt with before and I needed my routing and account number to close the transaction. No problem, I said. I'll just call my friendly Credit Union and I may have to answer a few questions, but I can get the numbers.Well, ten minutes and two people later, I still had NO numbers. They offered all kinds of reasons, security, etc., but bottom line is that I will have to get in my car, drive down to the credit union, show them ID, etc. and get the numbers. It is easier to cancel my account and move everything over to BOK, which is just across the street.
All in the name of security.
What ever happened to customer service?
I'll move my account within the week.
Oklahoma Central Credit Union Is Bad Business.
This place is horrible. If something out of your control happens to any account you have with Oklahoma Central Credit Union and somehow your account goes negative, be ready to start racking up the fees. This is where they get you. If this happens to you, expect OCCU to go into nonresponsive mode. nonresponsive includes: IDing the person making payment for fees and wont accept even if its a spouse, rufusal of payment, long wait times that end with poor customer service, confusing payment totals, as well as threatening conversations with their 41st street office. The final result will end with a court date even if total amount owed is paid in full. Oklahoma Central Credit Union is a shady establishment. Avoid if possible.
Health Grade Components
| Overall | |
|---|---|
| NCUA # | 62322 |
| Year Chartered | 1941 |
| Employees | 127 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.59% |
| Return on Equity - YTD | 4.92% |
| Annual Interest Income | $14.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2021vs Q3 2020 | $704.0MM$648.9MM |
| Loans | Q3 2021vs Q3 2020 | $344.6MM$340.5MM |
| Deposits | Q3 2021vs Q3 2020 | $615.0MM$560.7MM |
| Equity Capital | Q3 2021vs Q3 2020 | $84.0MM$83.3MM |
| Loan Loss Allowance | Q3 2021vs Q3 2020 | $3.5MM$3.7MM |
| Unbacked Noncurrent Loans | Q3 2021vs Q3 2020 | $576.00K$1.6MM |
| Real Estate Owned | Q3 2021vs Q3 2020 | $0$0 |