Oklahoma Central Credit Union is headquartered in Tulsa and is the 8th largest credit union in the state of Oklahoma. It is also the 505th largest credit union in the nation. It was established in 1941 and as of September of 2017, it had grown to 118 employees and 44,329 members at 10 locations. Oklahoma Central Credit Union has an A health rating.
Membership in Oklahoma Central Credit Union is open to anyone who belongs to any other credit union, and
employees and retirees of over 1,100 companies.
See current membership details
I had the pleasure of starting my first bank account with OCCU and staying with them for nearly ten years. I never looked into money market accounts or IRA's, however, in working with them for almost ten years, I feel I had plenty of time to evaluate their services. Their customer service is, by far, this credit union's strongest feature. Every employee would always go out of their way to make sure I had everything I needed. Because this credit union provided me with my first account, I had many questions early on and they did not hesitate to answer them. As I became a more regular customer, they welcomed me by name every time I entered the building with a smile on their faces. The customer service was fantastic not just at this location, but at every location I went to (which was 3-4 different locations). Their web and mobile experience was simple and easy to navigate, while their fees were very reasonable and fair. I rated their competitive products a 3 simply because I didn't venture much into other accounts at the back other than a checking and savings.
I was in the process of buying something via the Internet, from a company I have dealt with before and I needed my routing and account number to close the transaction. No problem, I said. I'll just call my friendly Credit Union and I may have to answer a few questions, but I can get the numbers.Well, ten minutes and two people later, I still had NO numbers. They offered all kinds of reasons, security, etc., but bottom line is that I will have to get in my car, drive down to the credit union, show them ID, etc. and get the numbers. It is easier to cancel my account and move everything over to BOK, which is just across the street.
All in the name of security.
What ever happened to customer service?
I'll move my account within the week.
This place is horrible. If something out of your control happens to any account you have with Oklahoma Central Credit Union and somehow your account goes negative, be ready to start racking up the fees. This is where they get you. If this happens to you, expect OCCU to go into nonresponsive mode. nonresponsive includes: IDing the person making payment for fees and wont accept even if its a spouse, rufusal of payment, long wait times that end with poor customer service, confusing payment totals, as well as threatening conversations with their 41st street office. The final result will end with a court date even if total amount owed is paid in full. Oklahoma Central Credit Union is a shady establishment. Avoid if possible.
|Return on Assets - YTD||0.6%|
|Return on Equity - YTD||4.55%|
|Annual Interest Income||$15.1MM|
|Assets and Liabilities|
|Assets||Q3 2017vs Q3 2016||$539.5MM$530.0MM|
|Loans||Q3 2017vs Q3 2016||$373.0MM$313.6MM|
|Deposits||Q3 2017vs Q3 2016||$463.5MM$456.1MM|
|Equity Capital||Q3 2017vs Q3 2016||$71.7MM$70.8MM|
|Loan Loss Allowance||Q3 2017vs Q3 2016||$3.4MM$2.5MM|
|Unbacked Noncurrent Loans||Q3 2017vs Q3 2016||$4.3MM$1.9MM|
|Real Estate Owned||Q3 2017vs Q3 2016||$0$35.00K|
Rates for Oklahoma Central Credit Union are currently being reviewed.
|Broken Arrow Branches|
|Branch Office||2211 S Aspen Ave||Broken Arrow, OK 74012|
|Branch Office||5220 N Highway 167||Catoosa, OK 74015|
|Branch Office||3856 Southwest Blvd||Tulsa, OK 74107-5524|
|Branch Office||8075 S Olympia Ave||Tulsa, OK 74132-1861|
|Branch Office||140 One Williams Ctr||Tulsa, OK 74172|
|Branch Office||4132 E 51st St||Tulsa, OK 74135|
|Branch Office||515 S Peoria Ave||Tulsa, OK 74120|
|Branch Office||11335 E 41st St||Tulsa, OK 74146|
|Branch Office||4956 S Peoria Ave||Tulsa, OK 74105|
|Branch Office||6728 E 81st St||Tulsa, OK 74133|