OnPoint Community Credit Union is headquartered in Portland and is the largest credit union in the state of Oregon. It is also the 24th largest credit union in the nation. It was established in 1932 and as of December of 2021, it had grown to 968 employees and 464,835 members at 55 locations. OnPoint Community Credit Union has an A+ health rating.
Field of Membership Restrictions
Membership in OnPoint Community Credit Union is open to those who live or work in Benton, Crook, Clackamas, Columbia, Deschutes, Lane, Jefferson, Linn, Multnomah, Marion, Washington, Polk or Yamhill counties in Oregon and Skamania or Clark counties in Washington. Membership is also open to immediate family of those eligible for membership.
See current membership details
Greater than any bank
I have always used banks such as US Bank or Bank of America, but this credit union blows my mind away. The customer service has always been great, I have never had a complaint about their website or with their banking system. They always have a happy teller help me with my money and always finish things quickly so I can get on with my day. I have never had a problem with overdraft either as they are pretty open to going over as long as you put money in within a few days.
OnPoint Community Credit Union is a great place to do business
We switched over to a credit union after dealing with a large national brand bank. We are very pleased with this decision. We currently have a checking and a savings account with them and couldn't be happier. If you want a checking and saving with very few requirements, this is the place to go. Most of their accounts are free unlike the majority of large banks. You don't have to have a large minimum balance, or do a certain number of transactions in order to avoid a fee. They do have some accounts where you are required to have a minimum balance, but they come with perks, such as a checking account that accrues interest. They have a good account for everyone with a lot of different choices. I like that I don't have to worry about service fees with the accounts that they offer.
Great service, but slowly becoming a bank
I've been a member here for over 20 years. On the customer service end, I have had no issues. Everyone has always been very helpful and friendly.
However, the credit union has grown quite a bit since I first became a member, and are starting to act a bit more like a bank. They have started tacking on more fees, and not sending out notifications about this. Also, compared to other local credit unions, they are about .10-.15 cents higher.
They are also one of the few credit unions left that does not offer a high interest checking account, such as the Fusion Checking account at Advantis Credit Union.
Overall, my experience has been mostly positive. But I won't be referring new members to them any time soon.
Disappointed
They claim to be a community credit union that wants to help their members/community but they’re just like any other big box bank and only looking out for themselves. The only difference is their marketing. Don’t expect to be seen as a person or helped to improve your financial health unless your credit score and socioeconomic status is high enough for them to consider you a valued customer/member and worthy of their services.
Data as of Q4 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 62745 |
| Year Chartered | 1932 |
| Employees | 968 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.9% |
| Return on Equity - YTD | 8.53% |
| Annual Interest Income | $178.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $9.04B$7.90B |
| Loans | Q4 2021vs Q4 2020 | $3.88B$3.56B |
| Deposits | Q4 2021vs Q4 2020 | $7.99B$6.58B |
| Equity Capital | Q4 2021vs Q4 2020 | $948.1MM$917.0MM |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $11.5MM$18.2MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $5.5MM$5.2MM |
| Real Estate Owned | Q4 2021vs Q4 2020 | $0$0 |
