OnPoint Community Credit Union is headquartered in Portland and is the largest credit union in the state of Oregon. It is also the 26th largest credit union in the nation. It was established in 1932 and as of September of 2020, it had grown to 783 employees and 413,290 members at 36 locations. OnPoint Community Credit Union has an A+ health rating.
Field of Membership Restrictions
Membership in OnPoint Community Credit Union is open to those who live or work in Benton, Crook, Clackamas, Columbia, Deschutes, Lane, Jefferson, Linn, Multnomah, Marion, Washington, Polk or Yamhill counties in Oregon and Skamania or Clark counties in Washington. Membership is also open to immediate family of those eligible for membership.
See current membership details
Greater than any bank
I have always used banks such as US Bank or Bank of America, but this credit union blows my mind away. The customer service has always been great, I have never had a complaint about their website or with their banking system. They always have a happy teller help me with my money and always finish things quickly so I can get on with my day. I have never had a problem with overdraft either as they are pretty open to going over as long as you put money in within a few days.
OnPoint Community Credit Union is a great place to do business
We switched over to a credit union after dealing with a large national brand bank. We are very pleased with this decision. We currently have a checking and a savings account with them and couldn't be happier. If you want a checking and saving with very few requirements, this is the place to go. Most of their accounts are free unlike the majority of large banks. You don't have to have a large minimum balance, or do a certain number of transactions in order to avoid a fee. They do have some accounts where you are required to have a minimum balance, but they come with perks, such as a checking account that accrues interest. They have a good account for everyone with a lot of different choices. I like that I don't have to worry about service fees with the accounts that they offer.
Great service, but slowly becoming a bank
I've been a member here for over 20 years. On the customer service end, I have had no issues. Everyone has always been very helpful and friendly.
However, the credit union has grown quite a bit since I first became a member, and are starting to act a bit more like a bank. They have started tacking on more fees, and not sending out notifications about this. Also, compared to other local credit unions, they are about .10-.15 cents higher.
They are also one of the few credit unions left that does not offer a high interest checking account, such as the Fusion Checking account at Advantis Credit Union.
Overall, my experience has been mostly positive. But I won't be referring new members to them any time soon.
A+ for all of your needs!
I was first introduced to Onpoint Credit Union through a car loan and was so pleased with the way they handled my auto loan account that I switched all of my accounts from a nationally recognized bank that I had been a member of for 20 years to Onpoint. I currently have a checking and a savings account through Onpoint and I am very happy with the customer service that they provide. The impersonal customer service that I had at my previous bank was not to my liking and Onpoint has proven to be more about the customer than about the money. Whenever I contact them via phone, my questions and/or concerns are taken care of quickly by someone pleasant and knowledgeable and it makes banking with them a breeze. My checking and savings account don't come with monthly fees or additional fees for transfers or going over a certain number of withdrawals in a specific time frame. The best part was when I overdrew my account accidentally. At my previous bank, an overdraft charge of $35 would be applied to my account for an accidental overdraft and, if my account couldn't cover the fee, I would be charged additional $35 fees to cover more overdrafts caused by the first. Onpoint never charged me an overdraft fee for my mistake and I was grateful! Never in my life would I have expected that! I highly recommend Onpoint to my friends and family whether it be for loans, checking or savings accounts, etc. I will never go back to a large, nationally recognized bank ever again!
Health Grade Components
| Overall | |
|---|---|
| NCUA # | 62745 |
| Year Chartered | 1932 |
| Employees | 783 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.33% |
| Return on Equity - YTD | 11.01% |
| Annual Interest Income | $145.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2020vs Q3 2019 | $7.58B$6.06B |
| Loans | Q3 2020vs Q3 2019 | $3.72B$3.73B |
| Deposits | Q3 2020vs Q3 2019 | $6.20B$4.68B |
| Equity Capital | Q3 2020vs Q3 2019 | $899.7MM$745.0MM |
| Loan Loss Allowance | Q3 2020vs Q3 2019 | $20.5MM$11.1MM |
| Unbacked Noncurrent Loans | Q3 2020vs Q3 2019 | $6.6MM$7.5MM |
| Real Estate Owned | Q3 2020vs Q3 2019 | $0$0 |
