Ontario Montclair Schools Federal Credit Union

Credit Union Review

Poor experience with this credit union. Routinely, mistakes were made by this bank, both with a teller and via their online banking system. I also found the supervisors and management staff to be most unhelpful. In fact, they acted as if the issues that I was having were none existent. Example: checking balance was off on the online banking, when I went in to the branch I was directed to someone in management who told me they could not find any such inaccuracy. When I checked later, sure enough the matter was corrected, however, I found their unwillingness to admit the mistake to be very dishonest, and frankly it leaves me a little uneasy about their management abilities. This was not the only occurrence, however, I can excuse one mistake, but after several experiences in which I found the staff to be very unprofessional, I am now writing this review.