Oregon Coast Bank

Customer Service Nightmare

When I moved to the Oregon Coast I needed to open a new checking account because the bank I was with previously was a local bank in Utah and Idaho but did not have any locations in Oregon. I was working and living temporarily (until I could find an apartment) at the Alsi Resort in Waldport, Oregon, and opened a new checking account with the Oregon Coast Bank in the same town. I remember telling my daughter how great local banks are because I felt as if they treat you like a person and not a number. A few weeks later, I was sick on pay day and did not deposit my check until about a week later and when I went in to deposit my check, the bank teller told me my account was closed. I asked why and they told me that due to no activity in almost a month that they had to close it. I was appalled! They treated me like an outsider and judged me because of my situation of living at a motel temporarily. Even though they didn't say it, I think they feared me using the account and then taking off and not being found. I was humiliated and judged! This experience changed my attitude with local banks and now I only bank with Wells Fargo.