Orlando Federal Credit Union

Don't bank with Orlando Federal Credit Union

I didn't enjoy my time with the Orlando Federal Credit Union. My husband and I happened in here to ask a question and was talked into opening an account, with them going on and on about all of the benefits of banking with a credit union vs. a traditional bank. We weren't ever really shown the benefits, because all we had were problems. One of the things that drew us in was their auto loan rates. We were told how easy it was to apply and to get a decision in minutes. That was false. Every time we went in, on several different occasions, we were told that there was nobody there to speak with us currently and to come back a different day. We even called to make an appointment and had one set up, only to arrive and be told that that person wasn't actually in the office today and they were "sorry". Besides their auto loans, it took several days, sometimes even a full week or more for even minor purchases to reflect in our bank account. We do keep a ledger, but sometimes small purchases slip by and it's just very annoying to see $xx.xx in your bank and then realize that no, you actually have quite a bit less because things I bought over two weeks ago still haven't posted. I just didn't like this bank. The convenience isn't there, and the customer service is awful.