Ouachita Independent Bank is no longer doing business under that name because it has been merged or acquired. See the successor institution Bancorp South.
OIB temporarily limited their online account openings to customers in Arkansas, Louisiana, Mississippi and Texas during a recent switch-over to a new online account opening vendor. The switch has been made and account-openings for 7 (soon to be 8) deposit products are open to the continental US.
I was very happy with OIB, but will be moving on now. I received letter yesterday that they are joining the BancorpSouth group. I had a rewards checking account paying 3.01 up to 15,000.00. BanncorpSouth's replacement for this same account is called performance account and pays 1.50 up to 30,000.00. Not even worth it. Now I have to find another home for my 15,000.00. Dang. I see I have to give a star rating so I'll just stay neutral. I would have given OIB 5 stars, but it doesn't matter anymore.
BancorpSouth's interest rate is not worth the effort. There are many other banks that offer much better interest rate (check this site for a list of banks). It really does not matter whether the bank is local or not as I do not go to the branch office anyway. 1 star is not for the OIB but for what the OIB is becoming - BancorpSouth and their poor interest rate.
I called the bank before applying online to open a new Reward Checking account. I told them where I live and they said I was in their service area. Next I applied online and provided them with all my confidential personal information. But they refused to open the account because my ChexSystems report showed that I had inquiries by other banks! Apparently they want new account applicants who have never had a bank account before. What this bank is actually doing is luring in many applicants with a high interest rate account, and then cherry picking only the ones that are most to their advantage. Bank elsewhere.
After two years of banking at Ouachita Independent Bank, I had a VERY POOR customer service experience today at the main branch of the OIB on N 18th Street in Monroe at the hands of bank vice president, Bernadette Rainbolt. Ms Rainbolt also serves as the notary - a service I insist on having in a bank I am a member of. Ms Rainbolt gave me and an elderly black gentleman who bought a car from me today a very hard time when trying to have the title notarized at the bank. We both had valid, state-issued identification and the title listed me as the lawful, registered owner. Because the title also listed me as the “custodian” of my son (who the car was originally bought for as he was the principal driver back then) she started acting suspicious of me. I explained to her the DMV required that it be titled that way because he wasn’t allowed to own a vehicle at the time it was purchased - he was a minor at the time. And although the black gentleman had valid identification issued by the state of Louisiana DMV, she questioned him on why he was buying a vehicle in the first place because he had a state ID and not a driver’s license. What does she care? It’s his business. You don’t have to hold a valid driver’s license to own property in the state of Louisiana, including vehicles. Ms Rainbolt told us she would prefer we took our request for title notarization elsewhere because we had “too many problems.” I was humiliated and furious over this treatment. It’s my belief that she was being arrogant and unnecessarily difficult. There is a word for women like that but I won’t use it. And I won’t discount the possibility that she just didn’t want to help us because the one fellow was black and didn’t have a current driver’s license. This reflects very poorly on Ouachita Independent Bank. No one should be treated this poorly and with such contempt.
We do not have health information for Ouachita Independent Bank, because it is no longer an operational bank.
Sorry, we do not have rate data for Ouachita Independent Bank.
Sorry, but we do not have location data for Ouachita Independent Bank. Its headquarters is located at 909 North 18th Street - Monroe, LA 71201