Palisades Federal Credit Union


Overview / Commentary
845-602-4242
300 N Middletown Rd, Ste 6
Pearl River, NY 10965

Palisades Federal Credit Union is headquartered in Pearl River and is the 56th largest credit union in the state of New York. It is also the 1,237th largest credit union in the nation. It was established in 1941 and as of December of 2023, it had grown to 33 employees and 13,377 members at 4 locations. Palisades Federal Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in Palisades Federal Credit Union is open to individuals who live, work, worship, volunteer, or attend school in Rockland County (NY) or Bergen County (NJ). New York State employees who work in any of the five New York City boroughs also qualify for membership, as do immediate family members of current members.
See current membership details

Reviews (6)

Wonderful Experience!

Posted by: |

My wife and I recently had the pleasure of interacting with Ms. Ellen Brooks at Palisades Credit Union while going through the process of obtaining a home equity loan. I must say, my experience with Ms. Brooks and the entire team at PCU was absolutely fantastic.

Initially, my wife and I had very limited knowledge regarding the complexities involved in securing a home equity loan. However, this seemingly daunting task became pleasantly straightforward, thanks to the patience, expertise, and exceptional guidance provided by Ms. Brooks.

Throughout the entire process, Ms. Brooks displayed an immense level of professionalism and commitment to ensuring that we fully understood every step involved. She patiently answered all our queries and addressed any concerns we had, making us feel comfortable and well-informed at every turn.

Moreover, Ms. Brooks consistently went above and beyond to assist us, offering valuable insights and advice regarding the loan application process. Her personalized approach made us feel that our financial well-being was her top priority.

I cannot emphasize enough how grateful we are to have had the opportunity to work with Ms. Brooks and Palisades Credit Union. The remarkable level of customer service we experienced exceeded all our expectations, and we are exceedingly satisfied with the outcome.

Not only did Ms. Brooks facilitate a seamless loan application process, but she also ensured that we were provided with the most favorable terms and rates available. This level of dedication and effort truly sets Palisades Credit Union apart from other financial institutions.

With complete confidence, I highly recommend Palisades Credit Union to anyone seeking a home equity loan. The exceptional assistance provided by Ms. Brooks and the entire team proved invaluable, and I am positive that others will have a similarly great experience.

In conclusion, if you are looking for a bank that goes the extra mile, showing utmost care, patience, and expertise throughout the entire loan application process, Palisades Credit Union, and in particular, Ms. Ellen Brooks, are the perfect choice.

Palisades Federal Credit Union At New City, NY

Very friendly and very efficient service. Good rates on money market accounts too.

Small But Highly Efficient

Posted by: |

Very efficient and very friendly.

Not Just A Number But A Name

I am always pleased when I do my banking with PFCU. The staff in New City are always very helpful and always very pleasant. I'm given personalized service and I actually get REMEMBERED! It's nice to see the same tellers when I go back. I like the way I am treated when I go in the branch and they have lower fees than regular banks.

Great Rates And Excellent Service

I've been with this Credit Union now for 4 years and I can't say enough about it besides the fact that you can only join if you live or work in Rockland county, NY. Their rates (especially low loan rates) are great and the service is excellent. They know me by name in the branch and I can call and easily speak to a live person locally based at the bank not in India or another country. It's the way that banking should be. Two thumbs up!  

HORRIBLE BANKING

Posted by: |

This is a horrible bank. Your debit/credit card will get denied with every transaction unless it follows a "pattern". You have to inform them even if traveling out of normal range for vacation or a night out on the town or else they will deny any transactions you make from your OWN money. It feels as if you need permission from mommy and daddy before you are allowed to use your own funds. This was several times not just once. Save yourself the trouble from opening up an account here. Also the people who call you back and their explanations are always the worse. Sometimes they will not call you back till the next morning... always keep cash on you if you are going to use this bank...in case you are continuously denied... they go through a third party for first time home buyer .... so no help there either... Honestly do not use this bank you will regret it...



Health
B+

Health Grade Components

Overall
NCUA #4480
Year Chartered1941
Employees33
Primary Regulator
Profit Margin
Return on Assets - YTD0.45%
Return on Equity - YTD6.53%
Annual Interest Income$10.3MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$208.2MM$208.7MM
LoansQ4 2023vs Q4 2022$161.8MM$165.8MM
DepositsQ4 2023vs Q4 2022$180.2MM$178.8MM
Equity CapitalQ4 2023vs Q4 2022$14.1MM$12.3MM
Loan Loss AllowanceQ4 2023vs Q4 2022$1.4MM$1.2MM
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$1MM$739K
Real Estate OwnedQ4 2023vs Q4 2022$0$0
Rates

Rates for Palisades Federal Credit Union are currently being reviewed.

Locations


Palisades Federal Credit Union Locations
Branch Office16 Orangetown Shopping CtrOrangeburg, NY 10962
Branch Office300 N Middletown Rd Ste 6Pearl River, NY 10965-1295
Branch Office240 E Route 59Nanuet, NY 10954-2905
Branch Office244 S Main StNew City, NY 10956-3318

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