TRUE Community Credit Union is headquartered in Jackson and is the 28th largest credit union in the state of Michigan. It is also the 486th largest credit union in the nation. It was established in 1953 and as of March of 2025, it had grown to 219 employees and 82,175 members at 15 locations. TRUE Community Credit Union's CD rates are 4X the national average, and it has an A health rating.
Field of Membership Restrictions
TRUE Community Credit Union is open to those who live, work, worship, or attend school in Michigan.
See current membership details
Operations
I have a new loan with this bank. It has been a headache trying to pay on it! It’s a mess, from the staff all the way down to the app! Do not use this bank!
Was Excited Due To Low Rates Posted But Move On Folks.
I was so excited to join this credit union to take advance of their low posted on the web auto loan rates. I opened an account that took 2 days of back and forth emails but it go done. They did a hard pull just to open an account and it was not disclosed in a manner that you would know. First DING! I did not like that at all. Then I applied for a auto loan and uploaded the information in their archaic systems. I found out I qualified for their top tier. with a 730 credit score. then I was asked for tax returns which I provided and they declined me without as so much as a call because i had an account reporting later on my bureau that was incorrect ben though my score was 730. I had disputed it and they were removing it. They refused to give me the name of who denied my loan nor to speak to the loan origination manager. I HAVE NEVER BEEN DENIED ANYTHING in 20 years. GO TO DCU.ORG and JOIN DCU lower rates and state of the art technology and a smiling face on the other end always. I went to the other CU to save a point on the interest, NOT WORTH IT ! Poor MI needs to generate business and not alienate Members. BEST of Luck to them . www.dcu.org easy to join and easy poesy for everything!
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68718 |
| Year Chartered | 1953 |
| Employees | 219 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.87% |
| Return on Equity - YTD | 8.37% |
| Annual Interest Income | $12.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $918.2MM$890.7MM |
| Loans | Q1 2025vs Q1 2024 | $692.1MM$664.5MM |
| Deposits | Q1 2025vs Q1 2024 | $795.8MM$778.2MM |
| Equity Capital | Q1 2025vs Q1 2024 | $93MM$83.4MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $9.5MM$6.5MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $6.9MM$4.2MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $43K$81K |
