Pentagon Federal Credit Union ("PenFed"), a DepositAccounts.com advertiser, serves more than 1.6 million members, including many in the Air Force, Army, Coast Guard, Department of Homeland Security, Department of Defense, and the Veterans of Foreign Wars. PenFed is one of the largest credit unions in the country and offers a range of banking products and services, in addition to credit cards and loans.
On its personal banking side, PenFed offers savings accounts including checking accounts, Money Market accounts, Certificates, Coverdell Education Savings Certificates, and IRA accounts. PenFed’s Access America Checking earns dividends and comes with free online bill payment and mobile check deposit. PenFed’s regular savings account earns dividends, which are compounded daily and credited monthly. Money Market Savings accounts are available and come with free checks, have no regular service fees, and offer tiered rates of dividends for greater account balances. DepositAccounts.com has featured PenFed’s Certificates, referred to as ‘Money Market Certificates,’ repeatedly in the past for their competitive dividend rates. IRA accounts are also available, providing a retirement savings alternative.
PenFed online banking is a secure banking platform through which members can access their accounts, transfer funds, pay bills, and view transaction history. The credit union has optimized its website for mobile banking and released a mobile app to make account management easy and convenient on the go. The credit union introduced its ACH online transfer service in the spring of 2012, making it easy for members to transfer funds into and out of these liquid accounts.
Pentagon Federal Credit Union has more than $23 billion in assets. It was originally established in 1935 and is headquartered in Alexandria, Virginia. The credit union serves members in each U.S. state and at military bases in Puerto Rico, Guam, and Okinawa. PenFed is federally insured by the NCUA.
Field of Membership Restrictions
PenFed is a Credit Union and requires you to become a member before you obtain any products. You will need to maintain a $5 Savings/Share Account as part of your PenFed membership. Membership is open to the following: (1) members of the United States Military and Uniformed Services; (2) employees of the U.S. government; (3) live or work in Fort Hood, Fort Gordon, Fort Shafter, Belvoir, Virginia and other select military or U.S. government locations; (4) employees of American Red Cross, Anderson Air Force Base, and over 100 Select Employer Groups; (5) members of Marine Corps League, National Military Family Association, and over 40 military-related associations; (6) and to immediate family of those who are eligible. (Complete membership requirements are listed in the credit union's online application). Membership is also open to anyone through membership in the National Military Family Association ($17 donation).
See current membership details
Related Posts
8/22 - Penfed Lowers Premium Online Savings Account
7/1 - Penfed Slashes CD Rates
2/1 - PenFed Cuts CD Rates - Another Sign of Falling Rates
2/1 - Penfed Lowered All Rates, Except One
1/18 - EXPECTED RATE RAISE IS A MIRAGE
1/1 - Penfed Increases Rates On 15- And 18-Month Cds
12/28 - Penfed 5-Year & 7-Year Rates MAY Be Increasing In January
12/17 - Penfed Rates Increased
12/13 - Pen Fed Savings Account 2%
12/1 - PenFed CD Rate Increases Are Modest
11/30 - Pen Fed May Increase Rates In December
11/5 - PenFed CDs Make Small Gains
11/1 - Penfed Increases All CD Rates Except For 5 And 7 Year
11/1 - Saving Rate Change
10/3 - New CD Rates Offered by PenFed Credit Union
10/3 - Penfed Raises 5 And 7 Year CD To 3.30% APY
8/27 - Penfed Premium Online Savings 1.65% APY
8/7 - Penfed Increases Their CD Rates
6/1 - PenFed Credit Union Begins June With New CD Rates
3/1 - First Of The Month CD Rate Increases At PenFed
3/1 - Certificates Rates Rise At Penfed
2/2 - Certificate Rate Increases
2/1 - CD Rates Up at PenFed But There Are No Rate Leaders
12/1 - Two Small CD Rate Increases at PenFed
10/24 - Interest Rates Up On Money Market Certificates
10/18 - PenFed Increases Rates On All Certificates
10/2 - PenFed’s New Money Market Certificate Rates
9/1 - Small CD Rate Hikes At Penfed
4/1 - PenFed Ups CD Rates with Competitive Mid-Term CD Rates
3/20 - Penfed And Valor CU Prime Rate CDs
3/1 - Penfed Cuts 1-Yr, 15-Mo, 5-Yr And 7-Yr CD Rates
2/1 - CD Rate Cut
1/1 - PenFed Kicks Off New Year with Competitive Long-Term CD Rates
1/1 - New CD Rates--APR/APY
11/11/16 - PenFed Credit Union Raises CD Rates
11/11/16 - CD Rate Increases
11/1/16 - New November CD Rates At Penfed - Only Small Rate Increases
10/2/16 - Penfed Ups Short-Term CD Rates - Long-Term CDs Remain Disappointing
5/3/16 - PenFed CU Raises Rate On Access America Checking
4/4/16 - Belvoir Federal Credit Union Will Be Merging Into PenFed
4/4/16 - Penfed Merging With Belvoir FCU On May 1
2/23/16 - Penfed Lowers CD Rates
1/23/16 - PenFed Credit Union Offers New Competitive 15-Month CD
1/23/16 - 15 Mo CD 1.51% APY
6/29/15 - Pentagon Share Certificate (CD) Penalty Change
5/23/15 - Pentagon Federal Lowered 1 Yr. CD Rates
5/1/15 - PenFed CU Raise Rates On 1-Year And 2-Year CDs To Competitive Levels
5/1/15 - Penfed CD Rate Increase
1/14/15 - Another Rate Drop At Pen Fed
1/1/15 - Happy New Year! Update on PenFed CD Rates
12/10/14 - PenFed's Surprising CD Rate Hike
12/1/14 - Penfed's December Certificate Rates Nosedive
11/3/14 - PenFed’s New November CD Rates
11/1/14 - PenFed Lowers Most Money Market Certificate Rates But Raises 3-year Rate
10/3/14 - PenFed CU Raises Rates On CDs With 1-Year CD Very Competitive
10/2/14 - Penfed 1 Year Money Market Certificate Rate Increase
9/20/14 - How Can Penfed CU Change My Mailing Address Behind My Back?
9/2/14 - CD Rate Hikes at PenFed, 1-Year CD Now Competitive
8/8/14 - Rate Collapse Since March 2014
7/1/14 - Penfed Real Estate Rewards Changed To Favor ARM Mortgages
6/20/14 - PenFed Savings Account And Money Market Account Rates Bottom Out
5/16/14 - Have You Noticed The Dismal Money Market Certificate Rates At PenFed?
3/7/14 - Pentagon Federal CU Fourth Quarter Growth
3/1/14 - PenFed Slashes CD Rates for March
2/7/14 - Tips for Those with PenFed CDs Maturing in February
1/30/14 - PenFed CD Rates Going Down for New CDs in February
1/29/14 - C/R Told Me Penfed Will Be Lowering Their Certificate Rates For New Money
1/22/14 - Opening a Long-Distance CD at PenFed - A Personal Story
1/21/14 - DepositAccounts’ $100 million December…and $2.5 million in Penfed CDs
1/15/14 - Update on Early Withdrawals from PenFed IRA CDs
1/1/14 - Happy New Year! PenFed Continues Its Top CD Rates
12/27/13 - Heads Up Ref 3% CD's
12/24/13 - PenFed CDs - How Much Have You Invested?
12/17/13 - Four Important Points about PenFed’s CDs and IRA CDs
12/1/13 - PenFed Comes Through With New Top CD Rates
11/21/13 - PenFed May Hike 5- and 7-Year CD Rate in December
11/14/13 - Update on PenFed’s Top CD Rates
11/5/13 - 3 Yr Cd @.2.02%
11/1/13 - PenFed Raises 3-Year and 4-Year CD Rates
11/1/13 - PenFed Money Market Certificate Rate Increase
9/30/13 - PenFed Announces a Large CD Rate Increase for October
9/29/13 - New Higher CD Rates At Penfed Starting Oct 1st
9/2/13 - Higher CD Rates at Pentagon Federal Credit Union
8/12/13 - Closing A Penfed Account
8/8/13 - Penfed Offers Chip Enabled Platinum Rewards Card
7/19/13 - New Paper Statement Fee at Pentagon Federal Credit Union
5/1/13 - PenFed May 1st CD Rate Cuts - Rates Fall 25 bps
4/1/13 - Monthly Rate Drop
3/8/13 - Penfed ATM Cards
3/5/13 - Penfed Platinum Cash Rewards Card
2/27/13 - PenFed CD Rates Will Be Falling in March
1/2/13 - PenFed Increases CD Rates Again - Top 1-, 2- & 3-Year CD Rates
12/27/12 - Will Penfed Have A January CD Special?
12/6/12 - Preventing Accounts From Being Labeled Inactive - Review of PenFed's Policy
12/3/12 - PenFed CD Rate Changes - New Top 2- and 3-Year CD Rates
11/1/12 - Big Rate Increases For Some of PenFed CDs
8/1/12 - PenFed Slashes its Long-Term CD Rates
6/18/12 - PenFed's New ACH Online Transfer Service
3/6/12 - Website Change At Pentagon Federal Credit Union
3/2/12 - CD Rates Drop at PenFed, But They Remain Competitive
3/1/12 - Pen Fed CD Rate Drop
2/12/12 - Penfed Money Market Certificate Renewals
1/2/12 - Update on PenFed's January 2012 CD Rates
12/28/11 - Rumors Of New Penfed 3.00% 10-Year CD In January
11/23/11 - New Service Fees At Pentagon Federal As Of Sept 2011
10/5/11 - PenFed's Long-Term CD Rates are Now Competitive
8/20/11 - Pen Fed Branch Offices Are Useless
7/29/11 - Penfed Contingency Plan In Case Of Government Default
5/26/11 - Penfed CD Penalty Change Alert
4/7/11 - Larger CD Early Withdrawal Penalties
3/8/11 - Update on Future PenFed 10-Year CDs
3/1/11 - PenFed Cuts CD Rates By 25 Basis Points
2/2/11 - February 2011 Maturing CD's Bonus 25 Basis Points
1/11/11 - Malware on Laptop Caused Security Breach at PenFed
1/1/11 - PenFed CD Update for January
12/30/10 - Important Note For Those Who Reserved CDs In The Penfed Watch It Grow CD Promotion
12/1/10 - PenFed Lowers CD Rates But Long-Term CD Rates Remain Competitive
11/11/10 - Why PenFed's 7-Year CD Is A Hot Deal
9/28/10 - Update on PenFed's CD Reservation Promotion - New End Date
9/20/10 - Update on PenFed's CD Reservation Promotion
9/18/10 - PenFed Cutting Costs by Eliminating a Toll-Free Number
9/1/10 - PenFed Lowers CD Rates But Some Rates Remain Competitive
8/19/10 - Select PenFed Members Can Reserve CDs with Yields from 3.50% to 5.00%
8/19/10 - New CD Rollover Promotion At Pentagon Federal Credit Union
8/2/10 - PenFed's New 7-Year CD and IRA CD Rate - Available Nationwide
7/9/10 - Penfed Offers Remote Deposit To Members With Checking Accounts
3/31/10 - CD Rates Fall at Pentagon Federal Credit Union
3/23/10 - Pentagon FCU Adds Private Student Loan Program to Education Loan Portfolio
3/3/10 - PenFed's New No-Fee Credit Card, the PenFed Promise Card
2/1/10 - Penfed Keeps Its Competitive CD Rates into February
1/24/10 - Joining PenFed When You Have a Credit Freeze
1/9/10 - Updates on Pentagon FCU's Rewards Credit Cards
1/9/10 - PenFed's New Cash Back Credit Card Feature
1/6/10 - Update on PenFed CDs and CD Rollovers
1/5/10 - Happy New Year! PenFed Raises CD Rates for January
12/2/09 - Certificate and Credit Card Deals at Pentagon Federal Credit Union - Available Nationwide
12/2/09 - Update on PenFed CDs for January - New and Rollover CDs
9/20/09 - Tips for Those With Maturing CDs at PenFed and Other Credit Unions
9/1/09 - 4.00% 7-Year CD Continues But Other CD Rates Have Fallen at Pentagon FCU
8/5/09 - PenFed's Cash Back Credit Card Back-to-School Promo
7/28/09 - Useful IRA CD Feature at Pentagon Federal Credit Union
7/1/09 - Update on Pentagon Federal Credit Union's Certificates - Update
6/2/09 - Update on Pentagon Federal Credit Union's Certificates
5/19/09 - Update on Pentagon Federal Credit Union CDs, Credit Cards and Other Products
5/10/09 - PenFed's Cash Back Credit Card Adds Another 5% Category
3/3/09 - Pentagon Federal Credit Union's March CD Rates
2/3/09 - Pentagon Federal Credit Union's February CD Rates
1/1/09 - New CD Rates at Pentagon Federal Credit Union
12/17/08 - Pentagon Federal Credit Unioin's 4.75% 3-Year CD
11/25/08 - Last Days of 5% CDs at Pentagon Federal Credit Union
11/1/08 - PenFed Extends the 5% CDs into November
11/1/08 - Last Week for 5% 36-Month CD at Pentagon Federal Credit Union
10/2/08 - 5% CDs at Pentagon Federal Credit Union - Nationally Available
8/3/08 - Update on PenFed's 6.00% CDs
5/1/08 - Higher Long Term CD Rates at Pentagon FCU
2/28/08 - New PenFed CD Rates - Down But Still Competitive - Update
2/1/08 - New PenFed CD Rates - Down But Still Competitive
2/1/08 - It's Official: 6.00% 3 to 7 Year CDs at Penfed
12/27/07 - New PenFed Certificate Rates Released
12/20/07 - PenFed's Special January CD Rates and Other Planned Promotions
10/13/07 - New High Yield CDs From Penfed? 6.00%?
10/13/07 - Friday is Last Day for PenFed's 6 Percent CDs
6/14/07 - It's Official: 6.25% CDs at Penfed
6/14/07 - Change in Policy on Pentagon FCU's IRA Certificates
2/1/07 - Penfed's CD Rates Drop More Than Expected
1/28/07 - Update on Penfed's 6.25% CDs
1/26/07 - Early Withdrawals from IRA CDs (Penfed vs. Navy FCU)
12/31/06 - Penfed's Visa Platinum Cash Rewards Credit Card
12/29/06 - Updates on Penfed and its 6.25% CDs
12/21/06 - 6.25% CDs Coming to Penfed?
9/17/06 - Joining Penfed and Purchasing a Money Market Certificate
8/31/06 - Penfed Surprise: 6.00% 3 to 5 Year CDs
4/27/06 - 6.00% 36-Month CD at Penfed CU
12/29/05 - New High-Rate Long-Term CDs
Very Good Service, As Always
I recently conducted an important account transaction/transfer with PenFed, and it was handled very promptly and professionally. However, I wish I could do those transactions from the webpage, instead of having to mail a letter.
I'm very happy that you can now have the FULL AMOUNT of your maturing certificate sent back to your linked bank via ACH. I wish they would allow us to do the same with money in regular savings. (current ACH transfer limit is 5k per day?)
And lastly, I'm glad to see a new premium savings account with a 2% yield. That's a good start, PenFed. Any chance that rate may increase to 2.30 or 2.40%? :) Thanks for the great service.
Always Liked Penfed
Not too happy with finding out that money moved between your own Penfed accounts is unavailable for 6 days! Never experienced that with any other of the many banks I have used. Most transfers from Outside institutions is only 3 days between most banks!
Horrible In So Many Ways
Our Family have all been PenFed members for years. While not the best, customer service which seems to be contracted out is absolutely horrible. Not to mention accounts have many fees assessed. Their website & app are so outdated. They don’t have Zelle or any instant transfer options to others. They hire Andrea McCarren to head a marketing campaign “PenFed Digital” yet their back office backbone IT system is like a dinosaur from 1990s. They say they help Veterans, yet reviews by Veterans, especially those deployed, who also have been PenFed members for years, of how badly Veterans are treated by poor inept customer service Representatives. Fees assessed can’t be waived until you hang up & call again & maybe get someone that understands & will reverse.
Account standards have changed. No direct deposit? $10 monthly fee. Their ATM system is way out of date. They still charge $1.50 fee for ATMs In-Network! You have to call to get them to credit the $1.50 the PenFed system assessed. They have been saying. For years “we’re working on upgrading so our system recognizes All In-Network ATMs & didn’t assess a fee”. Deposit Cash to a PenFed ATM takes at least 24 hours or maybe 5 business days to post. ALL other financial institutions post cash deposits immediately. When asked, PenFed states again for years they are working on upgrades. Use your PenFed Credit or Debit Card on the 1st or 15th of the month? You may get a “Not Authorized” at the retail establishment, hence you can’t pay using PenFed Cards. For years “our system gets overloaded & doesn’t communicate with the merchants causing the sale not to be approved". No one knows what “not authorized” means. B.
Car loan process horrible. Can get approved online with other institutions in minutes. PenFed tell you you’re approved, then at the car dealer PenFed becomes a problem. Bottom line take your business to NavyFCU or USAA. They tried to complete with USAA Financial Centers about 5 years ago & PenFed got lost in the dust. Then USAA smartly Closed all their Financial Centers & improved their online banking & app. Again, PenFed website & app are antiquated. Don’t put up with unprofessional PenFed associates, and don’t be fooled by their BS Marketing “PenFed Digital”. They need to abolish that program and Truly help their Veteran Members & All PenFed Members. And bring their systems updated from the 1990s. Avoid at all costs
Satisfied Customer
I've been a member of PenFed for about 10 years now. They're not my primary bank but I've do have a savings account, and previously refinanced an auto loan and my mortgage through them.
Although I live within a reasonable distance from on of their brick and mortar locations I've been able to do everything online or by phone. Even when it came to closing on my mortgage refi they set everything up and sent a notary to my house to sign all the paperwork.
The pluses is they have great rates on loans that beat other credit unions and banks I've done business with. If you're comfortable doing stuff remotely, their website and interface are pretty simple and easy to use. Paying your loans to Pen Fed via an outside account also has been super easy.
The minuses there are a lack of brick and mortar locations and some of their locations are on military bases or other government buildings where access might be limited. There aren't a ton of banking products to choose from as far as checking and/or savings accounts.
The main reason I never opened a checking account is I couldn't figure out the fees as it related to ATM withdraws for cash, it seemed based on the fee schedule on their website there was a fee for this or a fee for that related to checking accounts. So I opted to open a checking account elsewhere which gave me more freebies.
Data as of Q3 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 227 |
| Year Chartered | 1935 |
| Employees | 2552 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.76% |
| Return on Equity - YTD | 7% |
| Annual Interest Income | $759.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2019vs Q3 2018 | $24.77B$24.08B |
| Loans | Q3 2019vs Q3 2018 | $19.78B$20.07B |
| Deposits | Q3 2019vs Q3 2018 | $18.11B$18.34B |
| Equity Capital | Q3 2019vs Q3 2018 | $2.66B$2.39B |
| Loan Loss Allowance | Q3 2019vs Q3 2018 | $134.8MM$112.1MM |
| Unbacked Noncurrent Loans | Q3 2019vs Q3 2018 | $226.9MM$129.9MM |
| Real Estate Owned | Q3 2019vs Q3 2018 | $2.6MM$3.9MM |
