People First Federal Credit Union


Overview / Commentary
610-797-7440
2141 Downyflake Ln
Allentown, PA 18103

People First Federal Credit Union is headquartered in Allentown and is the 18th largest credit union in the state of Pennsylvania. It is also the 480th largest credit union in the nation. It was established in 1950 and as of June of 2020, it had grown to 157 employees and 72,514 members at 6 locations. People First Federal Credit Union has a B+ health rating.

Field of Membership Restrictions

People First Federal Credit Union is open to those who live, work, worship, or attend school in the Pennsylvania counties of Northampton or Lehigh. Eligibility is also extended to immediate family.
See current membership details

Reviews (4)

Customer Service in a Bygone Era

There are few businesses anymore that seem to be concerned with how they treat their customers. Service seems to have gone out the window, favored more for how many units of product or service can be pushed out in a minimum amount of time. When I go to People First, they mean exactly what they say in their title. I am never rushed; when I go in to make a deposit or withdraw some money, and many times going in person I do, the staff is courteous, friendly, and often go above and beyond to help me and answer any questions I have. I've had a loan with this institution, which was the beginning of our relationship, and it wasn't loaded down with unnecessary fees and other crap to pad their bottom line. I've also since started a checking and savings account with them as well, and while it isn't much, they do pay a noticeable interest rate, which again is more than I can say for traditional banks; their online system, while a bit crude, is also adequate for my transactions. Overall, I've been extremely thrilled with the overall experience here, and I would recommend them to anyone.

Fake Charges

DO NOT USE THIS CREDIT UNION! Put charges on my loan that should not have been added. Disputed them and got nothing but terrible customer service. Also you can't pay your loan online unless you have a checking with them.

Terrible Experience After Being A Loyal Customer

Posted by: |

Worst customer service. I have been with them for over 11 years and got over 200 dollars worth of overdraft fees due to very small PayPal charges that should have never been allowed if my account was low. I withdrew my paycheck and going with another bank so that I don’t have to experience that ever again. I have really great credit and I’m in the hole now thanks to them. Their excuse for allowing these charges was that they are a credit union and not a bank. Thanks to them I lost all of the money I had earned on eBay.

DO NOT TRUST THIS CREDIT UNION

Posted by: |

I do not recommend getting any loans through this lender. If there is some sort of discrepancy, when you call the main number to get help the call center has nothing but rude, ignorant people working who make you feel as though it is your fault. I have had two issues where I kept getting late notices on my loan when in fact I did pay them. When asking about why it has the loan as delinquent on my credit report (when in fact it was not) and how to get it off my credit report - the woman on the other end of the phone just says "you can't." She then says that I'd have to file a dispute. Good thing I kept all the receipts of payments made.



Health
B+

Health Grade Components

Overall
NCUA #6885
Year Chartered1950
Employees157
Primary Regulator
Profit Margin
Return on Assets - YTD0.64%
Return on Equity - YTD8.61%
Annual Interest Income$11.8MM
Assets and Liabilities
AssetsQ2 2020vs Q2 2019$724.1MM$606.0MM
LoansQ2 2020vs Q2 2019$382.5MM$388.5MM
DepositsQ2 2020vs Q2 2019$670.2MM$562.2MM
Equity CapitalQ2 2020vs Q2 2019$51.1MM$42.5MM
Loan Loss AllowanceQ2 2020vs Q2 2019$2.8MM$2.4MM
Unbacked Noncurrent LoansQ2 2020vs Q2 2019$3.2MM$2.3MM
Real Estate OwnedQ2 2020vs Q2 2019$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not People First Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

People First Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%--IRA Savings Account
0.15%--Roth Contributory IRA
0.15%--Coverdell ESA
0.05%$5-Savings Account
0.05%--Holiday Account
0.05%--Vacation Account
0.05%--Special Account
0.05%--Business Holiday Account
0.05%$5-Business Savings Account
0.05%--Business Special Account
0.05%--Business Vacation Account

People First Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*$75k*-Money Market
OTHER TIERS: 0.10% $2.5k - $10k | 0.15% $10k - $75k
0.20%*$75k*-Business Money Market
OTHER TIERS: 0.10% $2.5k - $10k | 0.15% $10k - $75k

People First Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%*$25k*-Business Share Draft Account
OTHER TIERS: 0.05% $2.5k - $10k | 0.10% $10k - $25k

People First Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.65%$500-60 Month Share Certificate
0.65%$500-Business 60 Month Share Certificate
0.60%$500-48 Month Share Certificate
0.60%$500-Business 48 Month Share Certificate
0.55%$500-36 Month Share Certificate
0.55%$500-Business 36 Month Share Certificate
0.50%$500-30 Month Share Certificate
0.50%$500-Business 30 Month Share Certificate
0.45%$500-15 Month Share Certificate
0.45%$500-24 Month Share Certificate
0.45%$500-Business 15 Month Share Certificate
0.45%$500-Business 24 Month Share Certificate
0.40%$500-18 Month Share Certificate
0.40%$500-Business 18 Month Share Certificate
0.30%$500-8 Month Share Certificate
0.30%$500-12 Month Share Certificate
0.30%$500-Business 8 Month Share Certificate
0.30%$500-Business 12 Month Share Certificate
0.25%$500-6 Month Share Certificate
0.25%$500-Business 6 Month Share Certificate

People First Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.65%$500-60 Month IRA Share Certificate
0.60%$500-48 Month IRA Share Certificate
0.55%$500-36 Month IRA Share Certificate
0.50%$500-30 Month IRA Share Certificate
0.45%$500-15 Month IRA Share Certificate
0.45%$500-24 Month IRA Share Certificate
0.40%$500-18 Month IRA Share Certificate
0.30%$500-8 Month IRA Share Certificate
0.30%$500-12 Month IRA Share Certificate
0.25%$500-6 Month IRA Share Certificate
Locations


People First Federal Credit Union Locations
Branch Office4066 Jandy BlvdNazareth, PA 18064-8998
Branch Office3682 Crescent Ct EWhitehall, PA 18052-3400
Branch Office1530 8th Ave Ste 1Bethlehem, PA 18018-1883
Branch Office2141 Downyflake LnAllentown, PA 18103-4774
Branch Office6900 Hamilton BlvdTrexlertown, PA 18087-9101
Branch Office4150 Easton AveBethlehem, PA 18020-1428

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