Philadelphia Federal Credit Union
Popular Accounts at this Credit Union
| APY | ACCOUNT TYPE | ACCOUNT NAME |
|---|---|---|
| 1.90% | 5-year CD | 5 Year CD 1.85% - Synchrony Bank 60 Month CD |
| 0.65% | 1-year CD | 1 Year CD 1.05% - Ally Bank High Yield 12-Month CD |
| 0.25% | Savings | Regular Savings 1.00% - Ally Bank Online Savings Account |
Philadelphia Federal Credit Union is headquartered in Philadelphia and is the 9th largest credit union in the state of Pennsylvania. It is also the 264th largest credit union in the nation. It was established in 1951 and as of June of 2016, it had grown to 246 employees and 111,898 members at 11 locations. Philadelphia Federal Credit Union has an A health rating.
Field of Membership Restrictions
Membership is open to those who live, work, worship or study in Philadelphia or Columbia County or be a current or retired employee from one of our Select Employer Groups.
See current membership details
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Long time member
Overall, Philadelphia Federal Credit Union offers a very great service. Customer service has always been top notch and any issue I've had was easily and quickly resolved. My funds were always secure and they do not charge any hidden fees nor do they charge exorbitant fees for a membership. The main downside I've had is access to branches. They do not have very many locations in the city which is inconvenient.
Philadelphia Credit Union Review
For the most part I am happy with the Philadelphia Federal Credit Union. They provide competitive rates to banks in the area such as Citi and Wells Fargo. The accountants and even tellers are very knowledgeable and helpful at all of their locations. I am upset with their lack of a good mobile application with which to do my business. I have had problems with their website on my smart phone device. Overall I enjoy working with Philadelphia Credit Union.
A reliable credit union
PFCU has a good variety of locations across the city, so I can generally visit a branch no matter where I am, which is awesome. Their rates are reasonable. However, their rates are not great, even for a credit union. Still, what with bank rates so low, their rates are decent in comparison. I've had good experiences with their tellers and never had an issue with my accounts, which is important to me. Overall, they're a basic, reliable credit union.
Philadelphia federal credit union and you, a perfect fit.
After years of using a commercial bank and being treated like a second class citizen (or an after thought), I found Philadelphia federal credit union. PFC is a a great institution and I am so glad I found them, customer service is great, and their fees are more then reasonable. There are convenient locations every where i go.
Philadelphia Federal credit union.
I love the Philadelphia credit union, especially the Roosevelt boulevard branch. The employees are always so friendly, and eager and willing to help. I can honestly say I've never had a bad experience. I recommend PFCU to anyone.
Philadelphia Federal credit union.
I love the Philadelphia credit union, especially the Roosevelt boulevard branch. The employees are always so friendly, and eager and willing to help. I can honestly say I've never had a bad experience. I recommend PFCU to anyone.
Good Experience Until This Unbelievable Treatment
I've been a member at PFCU for about 5 years, and never really had a complaint. They've made a few mistakes, and their customer service is relatively poor, but I'm not picky. However, I just had a horrendous experience that compelled me to comment, and will probably result in closing my accounts with PFCU.
I recently made a large check deposit into my checking account. As usual, there's a 3-day hold on check deposits, and so the money should have been put into my account a few days later. I wrote my landlord a check for the rent. Six days later, I get a call from my landlord informing me that he couldn't cash the check due to insufficient funds. Now I know that PFCU's servers have been down for a few days (I haven't been able to check my accounts online), so I chock it up to some internal error on the part of the credit union. I apologize profusely and immediately call PFCU, expecting that it shouldn't be a problem to clear up the confusion.
After speaking with three different people who are increasingly rude, they tell me that they're holding my money and refusing to give it to me. They keep grilling me: "What was the check for?" "Do you know the person who wrote it?" "Can you have her call us?" "Can you prove that she has the money in her account?"
Now, NONE of this is relevant to the issue at hand: that PFCU is holding that money and refusing to release it to my account (even though my "balance" registers the full amount as being in my account). So, not that I should have to, but I explain: It's for work, I am a contractor and the check is for labor on a current project. Yes, I know the person who wrote it (they're my employer), and no, I'm not going to ask her to contact you to prove that she has the money she's written the check for. That's embarrassing and ridiculous, I shouldn't have to do that.
Now, they've made it clear to me, at this point, that the money is available and "probably" has cleared, but that they (PFCU) have put a 10-day hold on that money. After much hassle, I finally get them to release $1000 of that money to my account, so that I can at least pay my rent. I make sure to tell them that I have been a solid, mostly more-than-happy member for 5 years, but this experience -- particularly the way they've been talking to me -- is encouraging me to question if I should continue banking with PFCU, the woman doesn't acknowledge my statements at all. "Have a nice day." Click.
I'm sorry, but I expect more. I expect better service from an institution that's supposed to be community-oriented. Essentially, I learned that my own bank was refusing to give out my own money when I needed it, which is probably the single scariest situation I can imagine when dealing with your bank. If I can't access the money I've deposited into my own accounts, then what's the point of having a bank at all?
I could chock all this up to weird bureaucratic policies, but that doesn't excuse the manner in which I was treated. The woman I was speaking to was terse, rude, and condescending. I hated the way I was being questioned as if I was a criminal -- as if the hold was intended for my own good to tease out illegal behavior. By the end of the call, I felt ashamed, belittled, frustrated, and sad.
Until this experience, I would generally have encouraged others to join PFCU. However, in good conscience, I feel as if I have to now warn people of their insane policies and disrespectful approach. My story may be a fluke, but it's not one I'd encourage others to risk.
Data as of Q2 2016
Learn more about bank healthHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 7238 |
| Year Chartered | 1951 |
| Employees | 246 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.69% |
| Return on Equity - YTD | 5.8% |
| Annual Interest Income | $19.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2016vs Q2 2015 | $1.02B$948.6MM |
| Loans | Q2 2016vs Q2 2015 | $593.2MM$560.4MM |
| Deposits | Q2 2016vs Q2 2015 | $895.7MM$828.0MM |
| Equity Capital | Q2 2016vs Q2 2015 | $120.9MM$118.3MM |
| Loan Loss Allowance | Q2 2016vs Q2 2015 | $9.2MM$8.9MM |
| Unbacked Noncurrent Loans | Q2 2016vs Q2 2015 | $14.5MM$13.7MM |
| Real Estate Owned | Q2 2016vs Q2 2015 | $581.00K$1.2MM |
Always verify rates and promotions with the bank or credit union. We are not Philadelphia Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
Philadelphia Federal Credit Union Savings Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.45% | $50 | - | IRA Savings Account | ||
| 0.45% | $50 | - | Roth IRA Savings Account | ||
| 0.45% | $50 | - | Coverdell Education Savings Account | ||
| 0.30%* | $2k* | - | Higher Yield Savings | ||
| OTHER TIERS: 0.25% → $50 - $2k | |||||
| 0.25% | $50 | - | Regular Savings | ||
| 0.25% | $50 | - | Health Savings Account | ||
| 0.25% | $50 | - | Business Primary Savings | ||
| 0.20% | $50 | - | Vacation Club Savings Account | ||
| 0.20% | $50 | - | Holiday Club Savings Account | ||
| 0.20%* | $10k* | - | Business Sweep Savings | ||
| OTHER TIERS: 0.10% → $2,500 - $5k | 0.15% → $5k - $10k | |||||
Philadelphia Federal Credit Union Money Market Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.40%* | $25k* | - | Money Market Account | ||
| OTHER TIERS: 0.25% → $50 - $2,500 | 0.30% → $2,500 - $10k | 0.35% → $10k - $25k | |||||
| 0.40%* | $10k* | - | Business Money Market Savings Account | ||
| OTHER TIERS: 0.25% → $1k - $2,500 | 0.30% → $2,500 - $10k | |||||
Philadelphia Federal Credit Union Checking Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.20%* | $5k* | - | Better Checking | ||
| OTHER TIERS: 0.15% → $1k - $5k | |||||
| 0.20%* | $5k* | - | Senior Checking | ||
| OTHER TIERS: 0.15% → $500 - $5k | |||||
| 0.20%* | $10k* | - | Business Growth Checking | ||
| OTHER TIERS: 0.10% → $2,500 - $5k | 0.15% → $5k - $10k | |||||
Philadelphia Federal Credit Union CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.15% | $10k | - | 5 Year Jumbo CD | |
| 1.90% | $500 | $10k | 5 Year CD | |
| 1.85% | $10k | - | 4 Year Jumbo CD | |
| 1.65% | $500 | $10k | 4 Year CD | |
| 1.60% | $10k | - | 3 Year Jumbo CD | |
| 1.40% | $500 | $10k | 3 Year CD | |
| 1.30% | $10k | - | 30 Month Jumbo CD | |
| 1.20% | $500 | $10k | 30 Month CD | |
| 1.20% | $10k | - | 2 Year Jumbo CD | |
| 1.10% | $500 | $10k | 2 Year CD | |
| 0.75% | $10k | - | 1 Year Jumbo CD | |
| 0.65% | $500 | $10k | 1 Year CD | |
| 0.50% | $10k | - | 6 Month Jumbo CD | |
| 0.40% | $250 | $10k | 6 Month CD | |
| 0.35% | $10k | - | 3 Month Jumbo CD | |
| 0.30% | $250 | $10k | 3 Month CD |
Philadelphia Federal Credit Union IRA Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.15% | $10k | - | 5 Year Jumbo IRA | |
| 1.90% | $250 | $10k | 5 Year IRA | |
| 1.85% | $10k | - | 4 Year Jumbo IRA | |
| 1.65% | $250 | $10k | 4 Year IRA | |
| 1.60% | $10k | - | 3 Year Jumbo IRA | |
| 1.40% | $250 | $10k | 3 Year IRA | |
| 1.30% | $10k | - | 30 Month Jumbo IRA | |
| 1.20% | $250 | $10k | 30 Month IRA | |
| 1.20% | $10k | - | 2 Year Jumbo IRA | |
| 1.10% | $250 | $10k | 2 Year IRA | |
| 0.75% | $10k | - | 1 Year Jumbo IRA | |
| 0.65% | $250 | $10k | 1 Year IRA | |
| 0.50% | $10k | - | 6 Month Jumbo IRA | |
| 0.40% | $250 | $10k | 6 Month IRA | |
| 0.35% | $10k | - | 3 Month Jumbo IRA | |
| 0.30% | $250 | $10k | 3 Month IRA |
Philadelphia Federal Credit Union has 11 locations. Click to view all Philadelphia Federal Credit Union locations.