Piedmont Advantage Credit Union is headquartered in Winston Salem and is the 15th largest credit union in the state of North Carolina. It is also the 834th largest credit union in the nation. It was established in 1949 and as of June of 2023, it had grown to 105 employees and 34,657 members at 6 locations. Piedmont Advantage Credit Union's money market rates are 5X the national average, and it has a B health rating.
Field of Membership Restrictions
Piedmont Advantage Credit Union membership is open to those who live, work, worship, attend school ,or operate a business in the North Carolina counties of Davie, Forsyth, Guilford, Iredell, Mecklenburg, or Rockingham. Employees of more than 80 SEGs are also eligible to join.
See current membership details
Related Posts
Frustrated
I moved in mid Nov of '17. On Dec 2nd I called PACU to update my address for my credit card billing and to switch from paper to electronic statements. I've had to call each month since then to get my payment info to pay my bill. I haven't rec'd a statement in either form, since Nov 2017. I've talked to 5 different people that apologize profusely, and promise me that it'll be corrected, and yet here I am. I called again tonight and supervisor Derrick apologized and told me how much they appreciate my business. I told him I didnt believe that they do appreciate my business and that if I called one more time it would be to get the balance so I can pay the card off and be done with them. I would never recommend this credit union to anyone!!
Worst Credit Union
They can't seem to read their own notes in customer service. 1-2min hold actually means 7-15minutes. They charge you a $12 service charge....anyway you try to pay....just to make a payment. They don't communicate whatsoever. Worst customer service ever! I would advise to stay away...far far away from this so called establishment.
No Help At
spend almost 2hrs to get help but they kept giving me numbers call.I DID NOT GET ANY HELP, THEIR WEBSITE TOOO COMPLICATED TO ACCESS THE FORMS AND THEY WONT HELP YOU TO GET THEM.WORST!WORST!
Worst Bank
Do not get a loan from this bank! You can't pay online, it is a service charge of $6 or $7 to pay by card over phone, you can't pay at an ATM, and they got rid of monthly statements with payment stubs so you have to just send a check to Winston-Salem with your loan number and hope they apply it to the right account. A check from from a family member was accidentally sent to the Mooresville branch and they lost it causing my payment to be late. Then (our fault it was late) we received a call saying we owed lets say $180 when our monthly payment was 100. The total was 100 for the previous month and 80 for the upcoming payment date. Turns out we actually had a credit! They had called so much that they didn't even give time for payments to process! Banks go through situations like this all of the time. How are they so clueless?
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 60160 |
| Year Chartered | 1949 |
| Employees | 105 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.11% |
| Return on Equity - YTD | 2.08% |
| Annual Interest Income | $7.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $402.3MM$423.7MM |
| Loans | Q2 2023vs Q2 2022 | $270.7MM$235.7MM |
| Deposits | Q2 2023vs Q2 2022 | $370.1MM$396.3MM |
| Equity Capital | Q2 2023vs Q2 2022 | $21.4MM$24.3MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$1.1MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $1.4MM$1.9MM |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |