Piedmont Advantage Credit Union is headquartered in Winston Salem and is the 13th largest credit union in the state of North Carolina. It is also the 722nd largest credit union in the nation. It was established in 1949 and as of March of 2019, it had grown to 101 employees and 41,099 members at 9 locations. Piedmont Advantage Credit Union has a B+ health rating.
Piedmont Advantage Credit Union membership is open to all who work, live, attend school or worship in the following North Carolina counties: Brunswick, Bladen, Duplin, Columbus, Forsyth, Iredell, Guilford, Mecklenburg, Pender, New Hanover, and Rockingham. Employees or their family members of the City of Wilmington, the USPS, US Airways or any of the over 90 SEGs (a full list of companies can be found on the credit union's website).
See current membership details
I moved in mid Nov of '17. On Dec 2nd I called PACU to update my address for my credit card billing and to switch from paper to electronic statements. I've had to call each month since then to get my payment info to pay my bill. I haven't rec'd a statement in either form, since Nov 2017. I've talked to 5 different people that apologize profusely, and promise me that it'll be corrected, and yet here I am. I called again tonight and supervisor Derrick apologized and told me how much they appreciate my business. I told him I didnt believe that they do appreciate my business and that if I called one more time it would be to get the balance so I can pay the card off and be done with them. I would never recommend this credit union to anyone!!
They can't seem to read their own notes in customer service. 1-2min hold actually means 7-15minutes. They charge you a $12 service charge....anyway you try to pay....just to make a payment. They don't communicate whatsoever. Worst customer service ever! I would advise to stay away...far far away from this so called establishment.
Do not get a loan from this bank! You can't pay online, it is a service charge of $6 or $7 to pay by card over phone, you can't pay at an ATM, and they got rid of monthly statements with payment stubs so you have to just send a check to Winston-Salem with your loan number and hope they apply it to the right account. A check from from a family member was accidentally sent to the Mooresville branch and they lost it causing my payment to be late. Then (our fault it was late) we received a call saying we owed lets say $180 when our monthly payment was 100. The total was 100 for the previous month and 80 for the upcoming payment date. Turns out we actually had a credit! They had called so much that they didn't even give time for payments to process! Banks go through situations like this all of the time. How are they so clueless?
|Return on Assets - YTD||-0.48%|
|Return on Equity - YTD||-4.85%|
|Annual Interest Income||$3.6MM|
|Assets and Liabilities|
|Assets||Q1 2019vs Q1 2018||$361.6MM$348.9MM|
|Loans||Q1 2019vs Q1 2018||$282.4MM$266.8MM|
|Deposits||Q1 2019vs Q1 2018||$310.3MM$298.5MM|
|Equity Capital||Q1 2019vs Q1 2018||$35.5MM$35.3MM|
|Loan Loss Allowance||Q1 2019vs Q1 2018||$3.1MM$2.6MM|
|Unbacked Noncurrent Loans||Q1 2019vs Q1 2018||$3.9MM$3.9MM|
|Real Estate Owned||Q1 2019vs Q1 2018||$377.00K$377.00K|
Rates for Piedmont Advantage Credit Union are currently being reviewed.
|Piedmont Advantage Credit Union Locations|
|Branch Office||3815 Park Ave||Wilmington, NC 28403-6720|
|Branch Office||174 Liberty square||Kenansville, NC 28349|
|Branch Office||139 S Cardigan Way||Mooresville, NC 28117|
|Branch Office||212 E Kings Hwy||Eden, NC 27288|
|Branch Office||5501 Josh Birmingham Pkwy Ste 3120||Charlotte, NC 28208|
|Branch Office||4997 Home Rd||Winston Salem, NC 27106|
|Branch Office||3400 Battleground Ave # A||Greensboro, NC 27410|
|Branch Office||3530 Advantage Way||Winston Salem, NC 27103|
|Branch Office||2830 Boyer St||Charlotte, NC 28208|