Piedmont Federal Savings Bank is headquartered in Winston Salem and is the 12th largest bank in the state of North Carolina. It is also the 867th largest bank in the nation. It was established in 1903 and as of December of 2018, it had grown to 114 employees at 10 locations. Piedmont Federal Savings Bank has an A health rating.
WORST BANK EVER.
I'm not sure that I have the space and/or the time to list all of the reasons why you should RUN from this bank.
Was out of town on a trip and attempted to make a purchase using my check card, on a Saturday afternoon. Declined. No reason for it – plenty of funds. Declined. Declined. Declined. Unfortunately, the bank has no weekend customer service, so when you call to get information, all you get is a recording. On Monday when the bank opened, I phoned and received an explanation that there was a ‘problem’ with their systems and they arranged so that anyone attempting to make a purchase for over $100, their systems would reject, until they could fix their systems that Monday morning. Are you kidding? WORSE THAN THIS – this happened again, several months later. The exact same thing. Don’t know about you, dear review reader, but I make a good number of purchases on weekends for over $100 – groceries, bills I pay, etc.
The next issue, related to overdraft fees I incurred as a result of an unauthorized and unexpected withdrawal attempt. Since a good number of my bills had just cleared, the balance in checking that day was low, and the overdraft fee dwindled the account down $35.00 to where a small purchase I did authorize, didn’t clear. Another overdraft fee. I secured proof and proper documentation that the withdrawal was done in error, and the bank manager at Hanes Mill Boulevard in WS REFUSED to refund any fees. “It’s not the Bank’s fault”. Correct, but it wasn’t my fault either. I have experienced similar issues with other banks over the years, and I’ve never been refused a reversal of fees if the matter was not my fault.
Finally, the manager of the branch in Clemmons refused to waive a release of a 4 day hold on an out of state check issued by a trust company in New York, because I had recently incurred NSF’s. Nevermind those NSF’s weren’t my fault. Plus, he was extremely rude and condescending.
These are just the tip of the iceburg of the non-stop issues with this ‘community’ bank that they brag about all over the radio ads. It’s not a service to your community customers when you refuse to think outside of the box and you don’t provide the most basic of customer services.
R U N A W A Y !!!!!!!!!!
|FDIC Certificate #||27619|
|Return on Assets - YTD||0.26%|
|Return on Equity - YTD||1.02%|
|Annual Interest Income||$27.3MM|
|Assets and Liabilities|
|Assets||Q4 2018vs Q4 2017||$903.4MM$897.8MM|
|Loans||Q4 2018vs Q4 2017||$520.1MM$515.6MM|
|Deposits||Q4 2018vs Q4 2017||$667.6MM$664.3MM|
|Equity Capital||Q4 2018vs Q4 2017||$230.5MM$228.3MM|
|Loan Loss Allowance||Q4 2018vs Q4 2017||$963.00K$902.00K|
|Unbacked Noncurrent Loans||Q4 2018vs Q4 2017||$402.00K$850.00K|
|Real Estate Owned||Q4 2018vs Q4 2017||$0$0|
Rates for Piedmont Federal Savings Bank are currently being reviewed.
|Piedmont Federal Savings Bank Locations|
|Southpark Branch||1040 Southpark Boulevard||Winston Salem, NC 27127|
|Boone Branch||1399 Blowing Rock Road||Boone, NC 28607|
|Downtown Branch||16 West Third Street||Winston Salem, NC 27101|
|North Wilkesboro Avenue Branch||200 Wilkesboro Avenue||North Wilkesboro, NC 28659|
|Piedmont Federal Savings Bank||201 South Stratford Road||Winston Salem, NC 27103|
|Peace Haven Branch||2095 Peace Haven Road||Winston Salem, NC 27106|
|Clemmons Branch||3701 Clemmons Rd.||Clemmons, NC 27012|
|Kernersville Branch||505 Pineview Drive||Kernersville, NC 27284|
|Hanes Mill Branch||5189 Northern Quarters Drive||Winston Salem, NC 27105|