Piedmont Federal Savings Bank


Overview / Commentary
336-770-1000
201 South Stratford Road
Winston Salem, NC 27103

Piedmont Federal Savings Bank is headquartered in WINSTON SALEM and is the 13th largest bank in the state of North Carolina. It is also the 879th largest bank in the nation. It was established in 1903 and as of March of 2023, it had grown to 121 employees at 10 locations. Piedmont Federal Savings Bank has an A+ health rating.

Reviews (2)

Just Like The Good Old Days

Posted by: |

Piedmont Federal this a very unusual bank because of its small town feel. The bank has great customer service and terrific attention to detail. The bank reminds one of the way banks related to customers in the good old days.

WORST ... BANK ... EVER

Posted by: |

WORST BANK EVER.

I'm not sure that I have the space and/or the time to list all of the reasons why you should RUN from this bank.

Was out of town on a trip and attempted to make a purchase using my check card, on a Saturday afternoon. Declined. No reason for it – plenty of funds. Declined. Declined. Declined. Unfortunately, the bank has no weekend customer service, so when you call to get information, all you get is a recording. On Monday when the bank opened, I phoned and received an explanation that there was a ‘problem’ with their systems and they arranged so that anyone attempting to make a purchase for over $100, their systems would reject, until they could fix their systems that Monday morning. Are you kidding? WORSE THAN THIS – this happened again, several months later. The exact same thing. Don’t know about you, dear review reader, but I make a good number of purchases on weekends for over $100 – groceries, bills I pay, etc.

The next issue, related to overdraft fees I incurred as a result of an unauthorized and unexpected withdrawal attempt. Since a good number of my bills had just cleared, the balance in checking that day was low, and the overdraft fee dwindled the account down $35.00 to where a small purchase I did authorize, didn’t clear. Another overdraft fee. I secured proof and proper documentation that the withdrawal was done in error, and the bank manager at Hanes Mill Boulevard in WS REFUSED to refund any fees. “It’s not the Bank’s fault”. Correct, but it wasn’t my fault either. I have experienced similar issues with other banks over the years, and I’ve never been refused a reversal of fees if the matter was not my fault.

Finally, the manager of the branch in Clemmons refused to waive a release of a 4 day hold on an out of state check issued by a trust company in New York, because I had recently incurred NSF’s. Nevermind those NSF’s weren’t my fault. Plus, he was extremely rude and condescending.

These are just the tip of the iceburg of the non-stop issues with this ‘community’ bank that they brag about all over the radio ads. It’s not a service to your community customers when you refuse to think outside of the box and you don’t provide the most basic of customer services.

R U N A W A Y !!!!!!!!!!



Health
A+

Health Grade Components

Overall
FDIC Certificate #27619
Year Established1903
Employees121
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.17%
Return on Equity - YTD0.96%
Annual Interest Income$9.8MM
Assets and Liabilities
AssetsQ1 2023vs Q1 2022$1.16B$1.01B
LoansQ1 2023vs Q1 2022$696.8MM$652.7MM
DepositsQ1 2023vs Q1 2022$805.2MM$764.3MM
Equity CapitalQ1 2023vs Q1 2022$209.0MM$220.4MM
Loan Loss AllowanceQ1 2023vs Q1 2022$5.4MM$1.9MM
Unbacked Noncurrent LoansQ1 2023vs Q1 2022$430.00K$683.00K
Real Estate OwnedQ1 2023vs Q1 2022$705.00K$756.00K
Rates

Rates for Piedmont Federal Savings Bank are currently being reviewed.

Locations


Cities: Boone, Clemmons, High Point, Kernersville, North Wilkesboro, Winston Salem

Boone Branches
Boone Branch1399 Blowing Rock RoadBoone, NC 28607

Clemmons Branches
Clemmons Branch3701 Clemmons Rd.Clemmons, NC 27012

High Point Branches
Piedmont Federal Savings Bank-Pallad3870 John Gordon LaneHigh Point, NC 27265

Kernersville Branches
Kernersville Branch505 Pineview DriveKernersville, NC 27284

North Wilkesboro Branches
North Wilkesboro Avenue Branch200 Wilkesboro AvenueNorth Wilkesboro, NC 28659

Winston Salem Branches
Southpark Branch1040 Southpark BoulevardWinston Salem, NC 27127
Downtown Branch633 North Liberty StreetWinston Salem, NC 27101
Piedmont Federal Savings Bank201 S Stratford RdWinston Salem, NC 27103
Peace Haven Branch2095 Peace Haven RoadWinston Salem, NC 27106
Hanes Mill Branch5189 Northern Quarters DriveWinston Salem, NC 27105

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