Pikes Peak Credit Union is headquartered in Colorado Springs and is the 34th largest credit union in the state of Colorado. It is also the 1,693rd largest credit union in the nation. It was established in 1932 and as of December of 2022, it had grown to 21 employees and 10,348 members at 2 locations. Pikes Peak Credit Union has a B+ health rating.
Field of Membership Restrictions
Membership in Pikes Peak Credit Union is open to all Colorado residents through membership in the Consumers United Association. Membership is also open to those who live or work in Woodland Park and employees of the U.S. Postal Service, El Paso County, Teller County, Cripple Creek/Victor Gold Mine, Sturman Industries, Manitou Public Schools, Miami/Yoder Schools, South Park Schools, Big Sandy School District and Cripple Creek/Victor Schools.
See current membership details
WOW Is This A Great Bank Or What.
I have been a customer since mid 80's, I can't imagine a better place to do your banking and they keep there tellers, so when you go in the door you always fine a friendly face and someone you know, All of the dept. heads have been there for years, they all know your name and your needs. WHO COULD ASK FOR ANYTHING MORE.
cbm
Terrible Customer Service And Webservice
I recently financed a convertible as my summer/fall vehicle, It was so difficult to work with them in terms of insurance, I don't believe they understand coverages, I advised I can have comp while in winter along with the DMV affidavit but they will enforce insurance on your toys even though your are not using them, on top of that, the 3rd party administrator they use does not verify the information updated, it was a horrible experience, they webpage is slow, and has a lot of bugs to log in, very tricky you cannot even make payments on the web, I will not advise this financial institution to no one. I paid my loan sooner just not to deal with them.
Poor Customer Service
I refinanced my car through this company and I hate dealing with them. They are very rude every time I have to deal with them.... I do not recommend them. BTW this is the first time I have ever worked with a Credit Union. (Never again)
Unprofessional & Apparently Spiteful Bank Manager, Employees
I called the bank manager, complained to her that I received poor customer service from approx. 3 tellers. Also spoke to their tech person; told her (him??? Not sure what's p.c.) I kept getting kicked off online banking (was new to I); this person stated it "was my computer;" this couldn't happen. Didn't occur to this simpleton that hello; the system was timing me out. Had this basic fact occurred to her, I'd have made a point of looking up (vs. down at the checkbook I was balancing); as it gives you less than one minute before it kicks you off. Am now, as a direct result of that call, getting horrible treatment. Was lied to by the bank manager, when I asked if I could dispute a charge; she blatantly lied; stating they would not ALLOW me to dispute ANY bank charges whatsoever, that I make using my bankcard. Had to go into the bank, face her and tell her I knew this to be false. Now, I just tried to make a purchase, and my bank card was declined - even though I have plenty of $ in this account.
Obviously am dealing with a very small time, inept, and apparently spiteful group of individuals at this very unprofessional bank.
Data as of Q4 2022
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68266 |
| Year Chartered | 1932 |
| Employees | 21 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.46% |
| Return on Equity - YTD | 4.84% |
| Annual Interest Income | $3.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2022vs Q4 2021 | $117.5MM$117.3MM |
| Loans | Q4 2022vs Q4 2021 | $85.3MM$74.4MM |
| Deposits | Q4 2022vs Q4 2021 | $105.9MM$106.3MM |
| Equity Capital | Q4 2022vs Q4 2021 | $11.2MM$10.7MM |
| Loan Loss Allowance | Q4 2022vs Q4 2021 | $532.00K$484.00K |
| Unbacked Noncurrent Loans | Q4 2022vs Q4 2021 | $628.00K$369.00K |
| Real Estate Owned | Q4 2022vs Q4 2021 | $0$0 |