Pioneer Bank (NY)

Overview / Commentary
652 Albany Shaker Road
Albany, NY 12211

Pioneer Bank (NY) is headquartered in Albany and is the 43rd largest bank in the state of New York. It is also the 590th largest bank in the nation. It was established in 1889 and as of June of 2021, it had grown to 245 employees at 22 locations. Pioneer Bank (NY) has an A health rating.

Reviews (4)

Hometown Banking

I really love everything about my local bank Pioneer Savings Bank. It's very conveniently located and the fees and services are very competitive to national banks. I used to bank with a national bank but was never very happy. I have since switched my personal checking account and personal savings account to pioneer. I couldn't be happier. The customer service is outstanding. I recently had a meeting to look into CDs and money markets and am very pleased with what they have to offer. I will soon be opening an Ira and am looking into a college fund for my granddaughter. I highly recommend Pioneer Savings bank to anyone for their personal banking needs.

My Local Bank

Posted by: |

I have banked with several nationwide banks over the years. Each one had different perks and different things to offer. I had a bad experience with a nationwide bank and decided to look into my local Pioneer Savings Bank. Wow, was I surprised. Not only did they offer everything that the national banks offered but their rates were similar and sometimes lower than the national banks. I am now totally switching all of my banking needs to pioneer. I have recently opened a personal checking account and a personal savings account.I am looking into CDs and IRAs as well.They also offer college savings accounts which I will open soon for my granddaughter. I would recommend and actually have recommended Pioneer Savings Bank to family and friends. I have a friend who also switched from a national bank to Pioneer Savings. I couldn't be happier.

Bad Cudtomer Service

Posted by: |

very bad customer service in Guilderland branch. They instead of disciplining the employee, they tell the customer choose another branch or a bank. Very poor approach and strategy. Need more training to the staff based on the diverse cultural customer makeup and needs. Also, there is no sensitivity for the women with children and customers with large deposits. At this branch, the teller is particularly mad because, she has to count large deposit. Well she must understand that bank has hired her to count money not for showing her frustration, if she has problem at the bank or home.

Pioneer Bank Brunswick Branch. 1 Star

Posted by: |

Bank is clean and professional, but the accuracy on numbers I found was off many times. I have recently found that my money is often missing. I will be changing banks ASAP.


Health Grade Components

FDIC Certificate #20741
Year Established1889
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.26%
Return on Equity - YTD2.53%
Annual Interest Income$21.6MM
Assets and Liabilities
AssetsQ2 2021vs Q2 2020$1.80B$1.52B
LoansQ2 2021vs Q2 2020$1.08B$1.15B
DepositsQ2 2021vs Q2 2020$1.58B$1.32B
Equity CapitalQ2 2021vs Q2 2020$185.8MM$167.5MM
Loan Loss AllowanceQ2 2021vs Q2 2020$23.3MM$22.9MM
Unbacked Noncurrent LoansQ2 2021vs Q2 2020$21.9MM$13.3MM
Real Estate OwnedQ2 2021vs Q2 2020$365.00K$260.00K
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Always verify rates and promotions with the bank or credit union. We are not Pioneer Bank (NY); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Pioneer Bank (NY) Savings Account Rates

0.03%--Statement Savings Account
0.03%--Passbook Savings Account

Pioneer Bank (NY) Money Market Rates

0.10%*$1m*-Pinnacle Money Market Account
OTHER TIERS: 0.03% Up to $25k | 0.05% $25k - $1m

Pioneer Bank (NY) CD Rates

0.30%$500-36 Month CD
0.20%$500-18 Month CD
0.20%$500-24 Month CD
0.10%$500-12 Month CD


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